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The Chennai Trident is TOP NOTCH, bar none! For past work trips, I was booked at another 5 star competitor of the Trident. Once when a room was not available there, I shifted to the Trident. I’ll never go back anywhere else! I recently spent 3 weeks here across 2 stays. The Trident has the size of a medium sized hotel, but it has the charm and personalized service of a small hotel. After your check in, the front desk staff will recognize you as if they have photographic memories. You won’t have to wait for desk service. There are always several people on duty, and you will never catch them being distracted by mobile phones or anything else. They are 100% customer focused. The front desk is attentive to emails. Some colleagues and I once arrived late to our reservation, and requested via email, that the hotel hold our rooms. We were delighted and deeply greatful to still have a place to stay at the end of our arduous journey. It's likely that you will see at least one person cleaning glass or polishing the floor or otherwise tidying, at any time you pass by. You’ll not find anything out of place. Even their giant bowls full of floating flowers are fresh and perfect at all times. If I called out the names of each person individually who helped make my stays special, the list would consume the entire review space. Each person i interacted with deserves a shoutout.

The best place to stay in chennai. Not too far from airport and all the shopping places. The service was great. Manager Akash and guest delight executive Alwin made sure my stay was comfortable. Breakfast buffet is something you shouldn’t miss out. Karthik, Nithish and Jhilam’s service was outstanding. I will definitely come back again.

amazing welcome from staff. immaculate room - super convenient to airport

Overall Good.

Excellent location and easy to go anywhere. Very cleaned hotel.worth to stay here.

Very safe and clean hotel . Much recommended!!