6/10 Okay
Dharmandra
Travelled with partner
6 Feb 2025
Liked: Amenities
Hi the stay was ok .The staff were amazing ,and courteous. However areas need of improvement is the scent or air freshener you use throughout the lobby and the rooms were too strong and has affected and irritated my wife and I. Really not required as I felt you were trying to mask the mold and misty smells of the room which was noticeable. The staff did change my room but same again could smell it and see it. Also the tea took almost 25 to make which is not acceptable. I don't know if I would stay at your hotel again as the mold and the air freshener was really too strong. If this was to change them definitely would come back . Your staff were amazing.
Dharmandra
Stayed 1 night in Feb 2025