Pallavaram beach accommodation

Nice hospitality all staff right from reception to floor staff were excellent

I had the pleasure of staying at ITC Grand Chola, Chennai last week, and it was an exceptional experience from start to finish. The property itself is grand, elegant, and truly reflective of Chennai’s rich heritage, with every corner exuding luxury and warmth. A special mention to Kaamini Samraj from Guest Relations, who went above and beyond to ensure our stay was memorable. Her attention to detail, warm hospitality, and genuine care made us feel valued and truly at home. From arranging small comforts to checking in personally to see if everything was perfect, Kaamini’s professionalism and kindness stood out and elevated our entire experience. ITC Grand Chola is already known for its world-class service, but people like Kaamini make it exceptional. I look forward to returning soon and would highly recommend this hotel to anyone visiting Chennai.

Good stay

Good

Complementary breakfast is their highlight

you have the best service staff ever