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Sheraton Centre Toronto Hotel

4.0 star property

Photo gallery for Sheraton Centre Toronto Hotel

Executive lounge
Creator video - submitted by Dhawan Adventures
Terrace/patio
Lobby lounge
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Toronto, ON
  • Place, Nathan Phillips Square
    ‪1 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪3 min walk‬
  • Place, Scotiabank Arena
    ‪13 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(21 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(177 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(134 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(43 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Room, 2 Queen Beds, Garden View

Room, 2 Queen Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Balcony)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Down duvets, pillow-top beds, in-room safe, desk

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Down duvets, pillow-top beds, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

City view
Marriott Downtown at CF Toronto Eaton Centre
  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,040 reviews
The price is AU$298
includes taxes & fees
10 Jan - 11 Jan 2026
Marriott Downtown at CF Toronto Eaton Centre

About the area

Toronto

With a stay at Sheraton Centre Toronto Hotel, you'll be centrally located in Toronto, steps from Nathan Phillips Square and within a 5-minute walk of CF Toronto Eaton Centre. .This family-friendly hotel is 0.5 mi (0.8 km) from Ed Mirvish Theatre and 0.7 mi (1.2 km) from Metro Toronto Convention Centre.

What's nearby

  • Nathan Phillips Square - 1 min walk - 0.1 km
  • CF Toronto Eaton Centre - 3 min walk - 0.3 km
  • Metro Toronto Convention Centre - 11 min walk - 1.0 km
  • Scotiabank Arena - 13 min walk - 1.1 km
  • CN Tower - 14 min walk - 1.3 km

Getting around

  • Queen St West at York St Stop - 1 min walk
  • Union Station - 10 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 13 min drive

Restaurants

  • ‪Club Lounge - ‬1 min walk
  • ‪Dual Citizen - ‬1 min walk
  • ‪Lost Coffee - ‬3 min walk
  • ‪Little Anthony's - ‬2 min walk
  • ‪Noodle King - ‬2 min walk

About this property

Sheraton Centre Toronto Hotel

Family-friendly Toronto hotel connected to a shopping center, steps from Nathan Phillips Square
Sheraton Centre Toronto Hotel offers 1372 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 1372 air-conditioned rooms featuring iPod docking stations. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at 43 Down, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Toronto? This hotel has 5383 square feet (500 square meters) of space consisting of conference space and 60 meeting rooms. A bus station shuttle is available for a surcharge.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
43 Down - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
Dual Citizen - Overlooking the garden, this café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Bus station shuttle (surcharge)
  • Secured, covered valet parking on site (CAD 71.19 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 43 Down
  • Dual Citizen

Things to do

  • 24-hour gym
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,383 square feet of conference space
  • 60 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 43 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - March 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 14 to January 12:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 88 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 40 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Covered valet parking fee: CAD 71.19 per day (in/out privileges)
  • Pet fee: CAD 50 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton

Sheraton Centre Toronto Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1816 out of 2683 reviews
Rating 8 - Good. 556 out of 2683 reviews
Rating 6 - Okay. 173 out of 2683 reviews
Rating 4 - Poor. 69 out of 2683 reviews
Rating 2 - Terrible. 69 out of 2683 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

alicia

Stayed 4 nights in Sep 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location. Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Albina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary get away, good location, nice staff, clean hotel. Would stay there again.
Stayed 3 nights in Sep 2025

6/10 Okay

Mandy

Stayed 1 night in Aug 2025

6/10 Okay

Emily

Liked: Staff & service, property conditions & facilities
The hotel was in a great location, but the room and bathroom were darker than I’d prefer, and the cleanliness could have been better.
Stayed 5 nights in Sep 2025

6/10 Okay

Lachanda

Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Staff was wonderful and personable at all times. Made you feel welcomed as a guest in their home. Workout facility was outstanding, great equipment and clean.
Stayed 3 nights in Sep 2025

8/10 Good

Courtney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, pool was huge for a hotel, nice indoor/outdoor concept and fun for kids. Food service to the pool was great! Hotel lobby sitting area was nice, as was the waterfall. Location is great for exploring downtown. Downside- we were not given the room we had booked and had to change rooms, only after contacting our rewards company did they make the change the following day. The kids club they advertised was completely empty and we were told it was being used for meetings and not available. Our kids were disappointed as we had shown them some photos before arrival and when we checked in they told us to go check it out, no mention of it being closed.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffery

Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Stayed 1 night in Sep 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was amazingly comfortable - sheer delight after a long flight. Great location for exploring Toronto on foot or by the PATH.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kimberlee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here! The room was luxurious and spotless, with an amazing view. The staff were super friendly and helpful, going above and beyond. The amenities were top-notch, and the location was perfect for exploring. Can't wait to come back! 5-star experience all the way!
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. The hotel staff from check-in to cleaners were very nice.
Stayed 3 nights in Sep 2025

10/10 Excellent

Awal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Sep 2025

8/10 Good

Aeron

Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms. Friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hongjun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect everything !
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great stay!

Glad to be able to use my hotels.com gift card nice and easy. Beautiful hotel in a nice area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tatjana

Stayed 2 nights in Sep 2025

10/10 Excellent

jennifer

Stayed 1 night in Sep 2025

8/10 Good

Stephen

Stayed 3 nights in Sep 2025

6/10 Okay

Kaymen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water leakage in our ceiling, caused a bad odor and we had to readjust our plans to relocate to another floor
Stayed 4 nights in Sep 2025