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Comfort Inn

2.5 star property

Photo gallery for Comfort Inn

Lobby sitting area
Room, 1 King Bed, Non Smoking (Upgrade)
Lobby sitting area
Food and drink
BBQ/picnic Area

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View map
660 W. Arthur St., Thunder Bay, ON, P7E5R8
  • Place, Fort William Gardens
    ‪6 min drive‬
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪6 min drive‬
  • Place, Intercity Shopping Centre
    ‪7 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪18 min walk‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Top Floor)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed, Non Smoking (Top Floor)

8.4 out of 10
Very good
(15 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

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About the area

Thunder Bay

With a stay at Comfort Inn in Thunder Bay, you'll be in the business district, within a 10-minute drive of Lake Superior and International Friendship Garden. .This eco-certified hotel is 2.2 mi (3.5 km) from Redwood Park and 2.4 mi (3.8 km) from Centennial Botanical Conservatory.

What's nearby

  • Fort William Gardens - 6 min drive - 3.7 km
  • Thunder Bay Regional Health Sciences Centre - 6 min drive - 7.7 km
  • Thunder Bay Museum - 7 min drive - 4.5 km
  • Intercity Shopping Centre - 7 min drive - 8.5 km
  • Lakehead University - 8 min drive - 7.4 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Burger King - ‬2 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Nomad - ‬2 min drive
  • ‪Tim Hortons - ‬8 min walk

About this property

Comfort Inn

Eco-certified hotel with free breakfast and a 24-hour business center
Comfort Inn offers 80 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 80 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Additional amenities at this hotel include a picnic area, gas grills, and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Personal motorised watercraft
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Thunder Bay
Comfort Inn Thunder Bay
Comfort Inn Hotel
Comfort Inn Thunder Bay
Comfort Inn Hotel Thunder Bay

Comfort Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 314 out of 1003 reviews
Rating 8 - Good. 330 out of 1003 reviews
Rating 6 - Okay. 181 out of 1003 reviews
Rating 4 - Poor. 98 out of 1003 reviews
Rating 2 - Terrible. 80 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, amenities
Everything was great
Stayed 1 night in Jun 2025

6/10 Okay

Carol

Stayed 1 night in Jun 2025

8/10 Good

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Lyle

Stayed 1 night in May 2025

8/10 Good

Jack

Stayed 1 night in Jun 2025

6/10 Okay

Darryl, North Bay

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Close to most shopping and dining. Rooms are fairly clean, hallways not so much. Staff are nice. Like all Thunder Bay hotels, way overpriced for what you get.
Stayed 3 nights in Jun 2025

6/10 Okay

nancy

Liked: Cleanliness, amenities, property conditions & facilities
was not impressed when someone set the fire alarm off at 2:30 in the morning and there was no fire and it stayed on for almost 30 minutes and we received know explanation that night and know one said anything to us about
Stayed 2 nights in Jun 2025

10/10 Excellent

Brendan

Stayed 2 nights in Jun 2025

10/10 Excellent

Olumayowa

Stayed 1 night in Jun 2025

8/10 Good

Travis

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good room , drive up doors, good place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

**th

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, competent staff. Clean room.
Stayed 3 nights in Jun 2025

8/10 Good

jjjj

Stayed 3 nights in May 2025

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
stay ok, not expensive. the breakfast location was the cleanest and best organized I have ever seen
Stayed 1 night in Jun 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, comfortable, and less expensive than others in city
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Stephen

Stayed 2 nights in May 2025

2/10 Terrible

Shafiquzzaman

Stayed 1 night in May 2025

10/10 Excellent

Steven

Stayed 4 nights in Mar 2025

8/10 Good

Wendalyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all honesty, the room was quite dirty. I had piles of sand swept up around the walls, and old spills with ants around them, dripping down the wall and pooled on the ground and wrappers under the bed. The floor in the bathroom had a fair bit of hair and dirt. I had put up a do not disturb sign, but came back and my room had been made up, and everything moved. I have expensive gear and I would have preferred it not be touched and I can make do with the linens I had as I was the only one in the room, which is why I had the sign on the door. Everything else was great, staff were nice, breakfast good, check in and out good, just the cleanliness of the room was a bit of a downer. Not fun walking around and getting dirt and sand all in your toes and socks.
Stayed 3 nights in May 2025

8/10 Good

Trudy

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Max

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient, clean and all conditions were met.
Stayed 1 night in Apr 2025

4/10 Poor

Megan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I couldn’t tell if this hotel was for low income as well, or just a regular hotel. I didn’t feel like it was clean enough to have a shower. Hallways wreaked of pot/weed. People outside were bbqing. I just felt unsafe leaving a car packed full of stuff. When I explained to the desk clerk, he told me to leave my car parked where I had pulled in. I will be travelling back thru Thunder Bay and will find a different hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Robyn

Stayed 1 night in Apr 2025

8/10 Good

Margaret, Stratton

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staf was great. We just wished our towels had been changed the second day.
Stayed 2 nights in Apr 2025