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The hotel is really great. Very friendly staff and in great condition. The only problem was the restaurant which did not have enough cooks to meet the demand so it closed

Brand new hotel (opened officially December 2024) and it felt like it. Everything was wonderful. Only comment is that the pool had a lot of people who didn’t seem to be staying at the hotel, doing swimming lessons or equivalent. Aside from that everything here was perfect. Would love to have stayed longer!!

Room was spotless and comfortable, and that lady who checked me in was lovely and informative of facilities despite the language barrier

No doubt that the property is beautiful. I gave it a low rating for a very unpleasant check-in experience. We booked a family bungalow of three bedrooms with Expedia months ahead of the trip. I even sent a request to confirm our booking. We arrived at 5pm. The front desk staff working alone looked confused with my booking. Turned out that they sold our 3bedrooms bungalow to another group. Lucky for us that the resort wasn’t sold out. They offered two single bungalows for us with no apology, refund or a free drink.

We had the most wonderful stay at Anans home. It was the perfect stay after 4 days on the loop. The rooms were clean, comfortable and had lovely amenities - especially the shampoo and body wash which they make. We had a delicious dinner on the property and enjoyed using the games/cards available. Breakfast was equally delicious. The staff was extremely kind and helpful with arranging a car service for us back to Hanoi. Could not recommend Anans home enough, wish we could stay longer!