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Phoenix Hotel

4.0 star property

Photo gallery for Phoenix Hotel

Building design
Breakfast, lunch, dinner served; local and international cuisine
Breakfast buffet
Breakfast, lunch, dinner served; local and international cuisine
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
92T, Nguyen Trai street, Ha Giang, Tuyen Quang, 310000
  • Place, Ha Giang Km 0 Milestone
    ‪3 min drive‬
  • Place, Mau Temple
    ‪4 min drive‬
  • Place, Hà Giang Provincial Museum
    ‪4 min drive‬

Room options

View all photos for Superior Single Room

Minibar, in-room safe, desk, blackout curtains

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Day use - Phòng Nghỉ Theo Giờ - 150 Phút Trong Ngày

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite

  • Mountain view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Ha Giang

Located in Ha Giang, Phoenix Hotel is within a 5-minute drive of Ha Giang Km 0 Milestone and Hà Giang Provincial Museum. .This family-friendly hotel is 1.6 mi (2.5 km) from Mau Temple and 1.9 mi (3.1 km) from Ha Giang Stadium.

What's nearby

  • Ha Giang Km 0 Milestone - 3 min drive - 2.2 km
  • Mau Temple - 4 min drive - 2.6 km
  • Hà Giang Provincial Museum - 4 min drive - 2.9 km
  • Ha Giang Stadium - 5 min drive - 3.3 km
  • Waterfall No. 6 - 14 min drive - 8.8 km

Restaurants

  • ‪Top Of The Loop - ‬15 min walk
  • ‪Mr. Hung Bar Restaurant - ‬20 min walk
  • ‪Phở Hà Giang - ‬2 min drive
  • ‪Sauce Tacos & Wings - ‬9 min walk
  • ‪Lofita - ‬2 min drive

About this property

Phoenix Hotel

Phoenix Hotel offers 140 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. 49-inch LED televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and bidets. This Ha Giang hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 140 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as laptop-compatible safes and electric kettles.
Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Phoenix Ha Giang
Phoenix Hotel Hotel
Phoenix Hotel Ha Giang
Phoenix Hotel Hotel Ha Giang

Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 37 reviews
Rating 8 - Good. 12 out of 37 reviews
Rating 6 - Okay. 6 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lee

Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good location,
Stayed 1 night in Mar 2025

10/10 Excellent

Ann, SHAFTESBURY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel. I did not expect a lot because Ha Giang is not huge for tourism, and, to be honest, the room rates were not expensive. However, i was delighted to find myself in a lovely hotel, modern, clean, well-maintained. Our room was great, with double aspect windows, a good size, modern bathroom. The buffet breakfast was good with plenty of choices. The staff at reception were very helpful & spoke good English (I did not expect that!) They organised a car & driver for us the following day, so that we could see the beautiful scenery around Ha Giang. Above, all, I will always remember sitting on the lovely terrace at the back of the hotel, enjoying a cold beer! This terrace looks across a lovely river with high karst mountains on the other side. It really is a stunning setting & i am surprised that the hotel doesn't show more pictures of this in it's advertising!! It is not often that a hotel has such a tempting and lovely outlook to offer. So, if anyone reads this and is thinkjng of going to Ha Giang - definitely go there!!! It's a lovely town in a beautiful mountain & riverside setting, with a stunning surrounding area.....and i very much recommend staying at The Phoenix Hotel!!! (I don't usually write so much in a review.....but this horel & place were such a lovely surprise!!
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and English speaking staff. The hotel room is nice with a gorgeous view of the Lo River. Definitely take a room with the Riverview. On the downside, the pool is not heated and too cold at least in March. At least when I was here the the sauna is under Repair. Would otherwise recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Big beautiful hotel in Hagiang, comfortable rooms splendid breakfast well worth it, place next door is nice food. Winmart 10 min walk (turn right) . town centre 20 min walk turn right. A regional town not yet touristy like Sapa.
Stayed 2 nights in Jan 2025

8/10 Good

Dung, las vegas

Stayed 1 night in Dec 2024

6/10 Okay

Angus

Liked: Cleanliness
Disliked: Staff & service
It's not all it's made out to be
Stayed 1 night in Nov 2024

10/10 Excellent

Lara

Stayed 1 night in Mar 2024

8/10 Good

mica, Anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 4 days riding a motorcycle around Northern Vietnam this hotel was extremely comfortable. Comfortable bed, never ending hot water, the food was great and the staff were friendly and helpful. My only complaint is that I asked for a sauna & massage, I tried telling the girls i wanted the sauna first but they had no interest in figuring out what i was saying and then my hour long massage only lasted about 40 minutes and was still charged full price. So if i had it to do over I'd stay at same hotel but probably get my massage somewhere else
Stayed 1 night in Jan 2024

6/10 Okay

Brian

Stayed 1 night in Dec 2023

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service

Good place for the price!

Half decent place to stay for reasonable price. Overall the hotel is nice and certainly nice for 48 bucks a night. Cleanliness was good. Gets a little noisy at night with the concrete walls in the hallways. Everything echoes people’s voices/doors closing etc. Limited western TV options.. so be it. Great views of the mountains on the back side of the hotel and some good room service options.
room balcony
Stayed 3 nights in Dec 2023

10/10 Excellent

Rajwinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very center. It is easy to get to many famous places in Hanoi. Max and his staffs are kindly and helpful. In there you can book the good tours also. I had good experience and definitely come back this hotel next time. Thanks

8/10 Good

Dana Jon

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable hotel in Ha Giang. A bit far from shops and restaurants, but their restaurant is fine if you want a quick meal. Pool was closed, disappointing given hot weather.
Stayed 1 night in Apr 2023

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel in the center on Ha Giang. Staff is very helpful, food in restaurant was good too.
Stayed 1 night in Apr 2023

10/10 Excellent

Sook Mann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very helpful and always with a smile. Hotel has beautiful view, good room size, clean and very comfortable beds. Good breakfast, good variety and choice. Couple downside, 1) the "pho" is not very good and 2) some of the local tourists are very noisy specially early morning when leaving for their tour.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is modern and clean.
Stayed 1 night in Oct 2019

10/10 Excellent

insu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ha Giang에 이런 고급스러운 호텔이 있어서 좋았습니다. 아침식사도 깨끗하고 만족스러웠습니다.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

I think we just got unlucky

The hotel was very pretty and it looked very clean. But it was really noisy outside in the evening. I don’t know if it’s usually like this or if we were unlucky but it sounded like someone had a party in the resturant right below the hotel (mby it was a part of the hotel) and the music and the microphones (karaoke I think) were so loud we couldn’t watch a movie in peace or even fall asleep. We were tired and sick and really wanted to fall asleep early but it was impossible because of the noice outside. Luckily it didn’t keep up all night, but it was still pretty annoying trying to fall asleep to someone doing karaoke😭Also we had been told (it was also written down on a piece of paper we got) that the breakfast closed at 9. But when we got down at 8:20 they were cleaning up and there was no food left. The staff was really sorry for the misunderstanding and made up for it by making us some omelettes, fruits and bread etc - which was really nice of them. Even though we was unlucky with how we experienced the stay I think the hotel itself was pretty nice and had lots of potential
Stayed 1 night in May 2025

10/10 Excellent

Stig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell i Ha Giang

Et fint hotell som vi benyttet da vi ankom med nattbussen før vi skulle på Ha Giang Loop. hotellet er rimelig så det er mye for pengene.
Stayed 1 night in Apr 2025

10/10 Excellent

Seong Ho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Karsten

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Acceptabelt ophold

Stayed 2 nights in Mar 2024