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J'ai eu le plaisir de séjourner dans de nombreux complexes hôteliers, mais aucun ne m'a procuré autant de paix et de détente que le Panhou Retreat. Dès mon arrivée, j'ai été accueilli par un personnel chaleureux et amical, qui a veillé à ce que mon séjour soit parfait du début à la fin. Ce qui m'a le plus marqué, c'est leur connaissance approfondie de la culture et des traditions locales, qu'ils ont partagé avec enthousiasme à travers des anecdotes et des expériences personnelles. J'ai énormément appris sur la communauté locale et je reviendrai sans hésiter pour profiter à nouveau de l'hospitalité et de la beauté de ce lieu

Nice room and comfortable bed with ensuite bathroom/shower. Bus from sapa drops you outside door. Staff very friendly and helpful and helped me book a cheaper bus to cao bang than i was going to. Around 30 minute walk into centre but many places to each closer than that. I would definitely stay again.

This is a very nice hotel. I did not expect a lot because Ha Giang is not huge for tourism, and, to be honest, the room rates were not expensive. However, i was delighted to find myself in a lovely hotel, modern, clean, well-maintained. Our room was great, with double aspect windows, a good size, modern bathroom. The buffet breakfast was good with plenty of choices. The staff at reception were very helpful & spoke good English (I did not expect that!) They organised a car & driver for us the following day, so that we could see the beautiful scenery around Ha Giang. Above, all, I will always remember sitting on the lovely terrace at the back of the hotel, enjoying a cold beer! This terrace looks across a lovely river with high karst mountains on the other side. It really is a stunning setting & i am surprised that the hotel doesn't show more pictures of this in it's advertising!! It is not often that a hotel has such a tempting and lovely outlook to offer. So, if anyone reads this and is thinkjng of going to Ha Giang - definitely go there!!! It's a lovely town in a beautiful mountain & riverside setting, with a stunning surrounding area.....and i very much recommend staying at The Phoenix Hotel!!! (I don't usually write so much in a review.....but this horel & place were such a lovely surprise!!

We stayed just for 1 night before doing the Ha Giang Loop. Nice room and they were kind enough to hold our luggage for 4 days while we did the motorbike trip.

Excellent stay, the hotel is brand new clean modern and the staff are very friendly and professional. The room was very spacious and modern with a great shower and comfortable bed. The breakfast was delicious and overall we had a great stay prior to doing the Ha Giang Loop. I would highly recommend this hotel and would like to thank the staff for making our stay extra special.

Wow, what a little gem. I loved this place and wish I could have stayed longer. Lovely staff and hospitality. So much charm.