Book Susan hotels

Everything was great accept going up and down the stairs with our luggage to get in the lower towns section. My husband and I both have lower back problems and my mother has congested heart disease. Everything else was great.

Not enough on the menu

When I chose this location I chose it bc it stated breakfast is included it is not. There is a Starbucks/cafe area where you can order food however you’re better off going off site for better prices. Room was clean however tv turns on at max volume so you have to hurry up and turn it down. Pool area was clean but water was freezing.

Clean room, great customer service will stay again!!! Highly recommend this hotel!

After I left the hotel, I realized that I had left a small pair of earrings behind. I checked out two days ago and just now called the front desk, but I was referred to a Lost and Found website, where I have already registered the earrings. The front desk person refused to take a description of the earrings, check with housekeeping, or even take my contact information. I got the feeling that standard procedure was all that mattered, not a caring attitude in helping me get my belongings back.

We stayed for 1 night before heading to our final destination. Staff were friendly and helpful, room was clean beds were very comfortable. Breakfast was okay but seemed to have more options than other hotels I’ve stayed in. Would definitely stay again if in the area.