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Comfort Inn Newport News - Hampton I-64

2.5 star property

Photo gallery for Comfort Inn Newport News - Hampton I-64

Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Free daily full breakfast
Seasonal outdoor pool, pool umbrellas, pool loungers
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
12330 Jefferson Ave, Newport News, VA, 23602
  • Place, Patrick Henry Mall
    ‪2 min walk‬
  • Place, Fort Eustis
    ‪9 min drive‬
  • Place, Christopher Newport University
    ‪9 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds, Non Smoking

Classic Room, 2 Double Beds, Non Smoking

Classic Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(72 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Best Western Plus Newport News Inn & Suites
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.9 out of 5, Good, 1,008 reviews
The price is AU$121
includes taxes & fees
16 Nov - 17 Nov
Best Western Plus Newport News Inn & Suites

About the area

Newport News

With a stay at Comfort Inn Newport News - Hampton I-64 in Newport News (Central Newport News), you'll be within a 15-minute drive of Christopher Newport University and Fort Eustis. .This hotel is 14.3 mi (23 km) from Busch Gardens Williamsburg and 9.7 mi (15.6 km) from Hampton Coliseum.

What's nearby

  • Patrick Henry Mall - 2 min walk - 0.2 km
  • Riverside Medical Center - 7 min drive - 10.5 km
  • Virginia Living Museum - 8 min drive - 10.5 km
  • Fort Eustis - 9 min drive - 14.3 km
  • Christopher Newport University - 9 min drive - 8.8 km

Getting around

  • Newport News Station - 18 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 5 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Chick-fil-A - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Cheddar's Scratch Kitchen - ‬5 min walk

About this property

Comfort Inn Newport News - Hampton I-64

Colonial hotel with free breakfast and a fitness center
Comfort Inn Newport News - Hampton I-64 offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Newport News hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 124 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. This Colonial hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 31 to September 18
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Newport News
Comfort Inn Newport News

Comfort Inn Newport News - Hampton I-64 Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 516 out of 1005 reviews
Rating 8 - Good. 262 out of 1005 reviews
Rating 6 - Okay. 121 out of 1005 reviews
Rating 4 - Poor. 64 out of 1005 reviews
Rating 2 - Terrible. 42 out of 1005 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Nikkole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable. Breakfast options were limited and subpar
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Rhamell

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Katina

Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really responsive and my room was very clean. Parking was easy and free and it was convenient to many food options. Close enough to the Hampton Convention Center as well.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds. Amazing showerhead and water pressure! AC worked great. Honestly, a pleasant surprise. I would 100% stay here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deez
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful. Reeked of pot

Stayed 1 night in Aug 2025

2/10 Terrible

diane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BAD STAY

My family of 10 and I stayed at this hotel for 2 nights from August 1-3, 2025, for a family service. We stay about 2 nights. I reserve about 10 rooms. When we first went into the rooms, the smell was very bad. I had to purchase some room freshener and spray in each room, because I was embarrassed that I chose this hotel, due to the reviews. The reviews were a lie, and I felt betrayed because of it. The worst thing was also when the air stopped working in the breakfast room, and they had to plug up an industrial fan to keep the people cool. we paid a lot of money for 2 nights and were already hurting from losing a loved one, and then we had to indulge in staying in a very bad hotel. When I went outside to set just to relax, I had to walk over trash after trash in front of the building. I asked if there was a manager on site to talk to about how bad this was. we travel so far/ she needs to do something to make the guest happier. I was told no manager on site. I am sorry, Comfort Inn Newport News- Hampton I-64, you need to do better and treat your guests right.
Stayed 2 nights in Aug 2025

8/10 Good

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Concerns

Enjoyed the stay, my only concerns were the wash cloths had stains on them and the carpet was really dirty.
Stayed 2 nights in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Yaritza

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and bed okay. Housekeeping is poor.
Stayed 5 nights in Jul 2025

4/10 Poor

Renae

Disliked: Cleanliness, amenities, property conditions & facilities
The property was nasty. I had to walk through about 20 people drinking/smoking weed to check in. There was no AC in the lobby....a shop fan was sitting on a chair to cool the area. There was a parry in the meeting room - at 11pm, i asked rhe front desk how long the party would last ...ahe shrugged her shoulders and said, i dont know. I did NOT feel safe at this establishment.
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent!
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service

Unceremoniously kicked out

I was fleeing a bad situation and had to check in to a hotel in the middle of the night. It had been a long scary day and I broke the no smoking rule before I got in bed. Apparently they have new detectors in their rooms which notify staff you’re smoking in your room. Fair enough. I don’t know what I expected would happen, but it sure wasn’t what actually happened! Rather than being warned or charged a fee, I was evicted from their property after I paid for two nights and was there only 2 hours. They pounded on my door and said to pack my bags and get out. They also told me they had called the authorities, so I better comply. I was also told as soon as I got downstairs, I had to pay them the damage fee of $250. When I told them I didn’t have any more money, they said fine, and put me on a list to never book a room for me again. I was kicked out into the street and had to sleep in a parking lot for the night. I understand I broke the rules, but when I read about these new detectors on the internet it said that guests should be properly warned of the consequences of breaking the rules and it should be posted. They are privately owned and there is absolutely no language anywhere on their website that says you will be evicted from your room with no warning.
Stayed 2 nights in Jun 2025

8/10 Good

Alon

Liked: Cleanliness, property conditions & facilities
Clean and easy to park. Breakfast is small
Stayed 3 nights in Jul 2025

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lorenzo

Stayed 2 nights in Jul 2025

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Breakfast was not good, all in all stay was not horrible and would consider staying if return but the bathroom was too small and air conditioner was unable to get at right setting…the service was mediocre …the breakfast was not good…sausage not cooked enough and smelled awful…but the lady who cleaned rooms was good. The only really good thing was location was convenient to where we needed to go.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally cromulent stay for a night

Room was good for the night. Clean, good AC, nice sized TV. Only real complaint, which isn't really something that is controllable by the property, was some of the other guests having what sounded like a convention out in the hall outside the rooms quite loudly after midnight (on a Monday). Didn't help that our room was directly across from the elevator, but again not the property's fault. Property states breakfast, and I was quite surprised to see a full hot breakfast in the morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Good place we had a travel hiccup and had to stay overnight in town unplanned waiting on a flight clean and comfortable they also checked us in early which was amazing as we were stuck out of state with luggage
Stayed 1 night in Jul 2025