Book Shields hotels

Great

From the lobby to the elevator to just the hotel in general it looked like it hadn’t been cleaned in awhile. When we came to check in the person working the front desk was distracted by their kids. Our room was fine but glad we only stayed one night.

Was hoping for a better experience. It took several minutes for someone to come out to check us in. The room wasn’t very clean, back of toilet hadn’t been cleaned recently and food was left in the fridge.

New water park was awesome kids had a blast. Hotel stuff was very helpful and courteous .we initially had a 2 Queen bed room, however My wife had an operation day earlier and we wanted to get a cot bed for one of our kids so she could sleep by herself. When stuff heard our request they send one free of charge to us. Empathy goes a long way. This is our 4th visit and many more to come. Thank you.

Breakfast had quite the selection. Not 5 star restaurant, but a good solid meal and a variety. Everything was kept filled. Not really sure that young girls in bathing suits, wrapped in towels, needed to be in breakfast area. Barefoot and dripping on the floor, did not feel most appropriate.

Don’t let the name of the hotel throw you off — we would give the Marv Herzog Hotel six stars. From the moment we arrived, the experience was excellent. David at check-in was friendly, welcoming, and very efficient, which made the start of our stay easy and enjoyable. The room was quite large and very comfortable. It’s not fancy, but it is clean, spacious, and has everything you need for a pleasant stay. The covered parking at no charge is also a nice bonus. We went down for the 5 PM drinks and snacks, which was a really nice touch. Linda was the bartender and helped create a relaxed and friendly atmosphere. Breakfast was included and offered a great combination of hot and cold items. Everything was fresh and plentiful, and Jennie, who was serving breakfast, was warm and attentive. We left perfectly satisfied. My only complaint is that they use disposable Styrofoam cups instead of china mugs, which I really can’t stand. Aside from that small detail, everything was excellent. I would absolutely stay there again and would recommend anyone visiting Frankenmuth consider the Marv Herzog Hotel. It’s comfortable, welcoming, and offers great value with some thoughtful touches.