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Comfort Inn Bay City - Riverfront

2.5 star property

Photo gallery for Comfort Inn Bay City - Riverfront

Indoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Lobby
Free daily continental breakfast
Lobby
Suite, 1 King Bed, Accessible, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
501 Saginaw Street, Bay City, MI, 48708
  • Place, Delta College Planetarium
    ‪5 min walk‬
  • Place, Wenonah Park
    ‪5 min walk‬
  • Place, Riverwalk Pier
    ‪7 min drive‬
  • Airport, Saginaw, MI (MBS-MBS Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(41 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, River View

8.4 out of 10
Very good
(22 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, River View

7.8 out of 10
Good
(20 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 659 reviews
The price is AU$113
includes taxes & fees
22 Feb - 23 Feb
Quality Inn & Suites

About the area

Bay City

A stay at Comfort Inn Bay City - Riverfront places you in the heart of Bay City, steps from Bay County Historical Society and 4 minutes by foot from Wenonah Park. .This hotel is 0.3 mi (0.4 km) from Delta College Planetarium and 0.3 mi (0.5 km) from Friendship Shell.

What's nearby

  • Bay County Historical Society - 3 min walk - 0.3 km
  • Delta College Planetarium - 5 min walk - 0.5 km
  • Wenonah Park - 5 min walk - 0.5 km
  • Veterans Memorial Park - 11 min walk - 1.0 km
  • Riverwalk Pier - 7 min drive - 2.2 km

Getting around

  • Saginaw, MI (MBS-MBS Intl.) - 20 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪Tavern 101 - ‬6 min walk
  • ‪H₂O’s Waterside Grill - ‬17 min walk

About this property

Comfort Inn Bay City - Riverfront

Riverfront hotel with a 24-hour fitness center and an indoor pool
Comfort Inn Bay City - Riverfront offers 99 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bay City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 99 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is complimentary at scheduled times.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • On a river
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

3 Palms Bay City
3 Palms Inn
3 Palms Inn Bay City
Comfort Inn Motel Bay City
Bay City Quality Inn
Comfort Inn Motel
Comfort Inn Bay City

Comfort Inn Bay City - Riverfront Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

James

Business traveller
The staff here was amazing. Check-in was friendly and fast. Rooms need serious updates. Smelly carpet. The entire 4th floor smelled like marijuana, even though it’s a non smoking hotel. Breakfast was spot on, on time and hot. There is insufficient parking for when the hotel gets busy. The lot also isn’t easy to navigate there is only a lane on one side of each row, making you have to back out when there are no spaces and look for more. Also they jacked up the rate for Saturday. Staff good….. needs a franchise inspection.
Stayed 1 night in Nov 2025

8/10 Good

Meredith

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2025

4/10 Poor

Nicole

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom was dirty. Tub doesn't drain. Pool not in use. Not happy with the stay, would not return.
Stayed 2 nights in Nov 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location near the river. Great value for the price. Easy parking. Spacious lobby and well equipped breakfast room. Courteous reception and quick checkin. Some maintenance underway in pool and elevator. Clean comfortable room with all expected amenities.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey, Twinsburg

Stayed 3 nights in Sep 2025

10/10 Excellent

Patrick, fargo

Stayed 4 nights in Oct 2025

4/10 Poor

Stuart

Limited television channel access with malfunctioning remote. Sewer odor in bathroom.
Stayed 3 nights in Oct 2025

4/10 Poor

Denise

Travelled with family
Liked: Cleanliness, room comfort

Indiana travelers

Room was very nice and roomy. Clear and comfortable. Nice view of the river. No one was at the front desk at 5:00. Had to find the desk clerk in the back room after waiting about 3 minutes. The hall way on the 5th floor need to be cleaned. It was pretty dirty and smelly.
Stayed 2 nights in Oct 2025

8/10 Good

Tiffani

Stayed 1 night in Oct 2025

8/10 Good

Tiffani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff. Clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Lynn

Stayed 1 night in Oct 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel. Good breakfast. Parking is dicey when you arrive late. Calling the room a ‘river view’ is a stretch - mostly its traffic view. Room was ok.
Stayed 1 night in Oct 2025

2/10 Terrible

Bev

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room did not represent the reviews I read or pictures posted on the website. It was dark and dingy, shower moldy and no doors on the framework on the vanity. It seemed unclean and felt uncomfortable staying in this room. The front dest girl offered another room but we declined after seeing this room.
Stayed 1 night in Oct 2025

8/10 Good

Alice

Travelled with family
Liked: Staff & service, room comfort
Room was fine. Our room was next to the exit door where handicapped parking was but we could not get in the outside door at night. Had to walk around the whole hotel to get in. Wete are handicapped! Not convient at all! We did appreciate the walk-in shower and ADA toilet.
Stayed 1 night in Oct 2025

8/10 Good

Samuel

Liked: Staff & service, room comfort
great staff, ready for an update, breakfast adequate, but be nice to have better options
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
beautiful view, the hotel is old but it is well kept. bed was very comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No fresh fruit.
Stayed 1 night in Oct 2025

8/10 Good

Paul

Stayed 5 nights in Oct 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nicely remodeled hotel
Stayed 1 night in Oct 2025

6/10 Okay

Katherine, Hudsonville

Travelled with family
The hotel is aging and it does not appear to be taking care of the facilities.
Stayed 1 night in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
We attended a wedding in the area. Amy was our shuttle driver. Tiffany checked us in and both were extremely friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Stayed 1 night in Oct 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Timothy

Stayed 1 night in Sep 2025