Compare Cheap Hotels in Seoul

Hotel room was clean. Staffs were really helpful and accommodating. Location is easily accessible for public transportation and street food market

Good quiet and safe location off Main Street. Easy access to metro. Room is clean and spacious. Bed is comfortable. Bathroom is spacious and clean. Shower is hot with good water pressure. No face towels. Thermostat is a little hard to figure out. Elevators can be slow in the morning breakfast and checkout hours. Room safe was not bolted down to the wall so didn’t use it. Breakfast has large western and Asian selections. Overall a good value for a new hotel.

I didn't much appreciate the very rude evening receptionist. She is the taller, tanner one with the very apparent nose job. At first I thought I was imagining it, but this woman rolled her eyes at me when I asked her for the pool code (she didn't give it to me during check in). There a few other snarky things she did, but I'll just leave it there. Very unprofessional in a service industry. One evening the restaurant was closed, the other evening the pool was closed. Breakfast was Ala cart, and selection was small and really not that impressive. Basically some bread and pastries. Room was fine, everything in working condition and clean. Location is ok. You're basically in city hall with lots of govt and official buildings. Samsung campus is just down the road. I won't stay here again, lots more hotels with better service and pricing.

There is no activities for children at this hotel. The staff are great and the location was very convenient. We enjoyed our stay.

Amazing hospitality and stay. Clean rooms, superb service!

The Grand Hyatt Seoul has a fantastic location above Itaewon with beautiful views, and that's about all it has going for it. The service was among the worst I have experienced at a hotel in this category. I repeatedly asked for housekeeping and no one ever came. Turndown service simply doesn't exist here. For a property charging luxury rates, these are basics, not extras. Credit where it's due: a manager kindly moved me to a renovated room, which was a welcome gesture, and breakfast was decent enough. But one helpful staff member cannot make up for a hotel that seems indifferent to its guests. If you are considering the Grand Hyatt for a Seoul trip, I would strongly recommend the Four Seasons instead — comparable location in old Seoul, and they actually understand what service means.