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Portom International Hokkaido

4.0 star property

Photo gallery for Portom International Hokkaido

Exterior
Exterior
Lobby
Portom Suite Room | Bathroom
Gym

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012
  • Place, Doraemon Wakuwaku Sky Park
    ‪2 min walk‬
  • Place, New Chitose Airport Onsen
    ‪9 min walk‬
  • Place, Lake Shikotsu
    ‪40 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪5 min walk‬

Room options

View all photos for Junior suite French Dinner Course Main Dish: Roasted Wagyu Beef

Premium bedding, pillow-top beds, minibar, in-room safe

Junior suite French Dinner Course Main Dish: Roasted Wagyu Beef

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(49 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Suite Double Room

Junior Suite Double Room

Junior Suite Double Room

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Twin Room

Junior Suite Twin Room

Junior Suite Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Portom Suite Room

Portom Suite Room

Portom Suite Room

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Twin Room French Dinner Course Main Dish: Roasted Wagyu Beef Non smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room French Dinner Course Main Dish: Roasted Wagyu Beef Non smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

10.0 out of 10
Exceptional
(6 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior suite - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included (Non Smoking)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior suite - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included (Non Smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included(Non Smoking)

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included(Non Smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room-Sea Urchin,Salmon Roe,Crab Rice Bowl Set Dinner/Buffet Breakfast (Non Smoking)

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room-Sea Urchin,Salmon Roe,Crab Rice Bowl Set Dinner/Buffet Breakfast (Non Smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior suite - Sea Urchin, Salmon Roe, Crab Rice Bowl Set Dinner / Buffet Breakfast (Non Smoking)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior suite - Sea Urchin, Salmon Roe, Crab Rice Bowl Set Dinner / Buffet Breakfast (Non Smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite - Crab Set Dinner & Buffet Breakfast Included

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite - Crab Set Dinner & Buffet Breakfast Included

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Twin Room - Crab Set Dinner & Buffet Breakfast Included

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room - Crab Set Dinner & Buffet Breakfast Included

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

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About the area

Chitose

Located in Chitose, Portom International Hokkaido is connected to the airport, a 1-minute drive from Doraemon Wakuwaku Sky Park and 13 minutes from Aoba Park. .This hotel is 6.3 mi (10.1 km) from Chitose Salmon Aquarium and 7.4 mi (11.9 km) from Utonai-ko Sanctuary.

What's nearby

  • Doraemon Wakuwaku Sky Park - 2 min walk - 0.2 km
  • New Chitose Airport Onsen - 9 min walk - 0.8 km
  • Northern Horse Park - 18 min drive - 13.7 km
  • Lake Shikotsu - 40 min drive - 39.3 km
  • Odori Park - 61 min drive - 53.9 km

Getting around

  • New Chitose Airport Station - 7 min walk
  • Osatsu Station - 17 min drive
  • New Chitose Intl. Airport (CTS) - 9 min drive

Restaurants

  • ‪北海道ラーメン道場 - ‬8 min drive
  • ‪どんぶり茶屋 - ‬9 min drive
  • ‪えびそば一幻 - ‬9 min drive
  • ‪CAFE GREEN Tokachi - ‬9 min drive
  • ‪弟子屈ラーメン - ‬8 min drive

About this property

Portom International Hokkaido

Portom International Hokkaido offers 171 accommodations with minibars and safes. Pillowtop beds feature premium bedding. This Chitose hotel provides complimentary wireless Internet access. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM.
Make yourself at home in one of the 171 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands and a reception hall.
Grab a bite to eat at フレンチレストラン TATERU YOSHINO, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
フレンチレストラン TATERU YOSHINO - Onsite fine-dining restaurant.
日本食ダイニング 京都 下鴨茶寮-北のはなれ- - Onsite fine-dining restaurant. Open select days.
カフェ スカイライブラリー - Onsite café. Open daily.
ザ・バー / ザ・シガーバー - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 3,500 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: JPY 4,807 for adults and JPY 2,530 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • カフェ スカイライブラリー
  • ザ・バー / ザ・シガーバー
  • フレンチレストラン TATERU YOSHINO
  • 日本食ダイニング 京都 下鴨茶寮-北のはなれ-

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Dining venue(s)
The following facilities are closed on Thursday and Friday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4807 for adults and JPY 2530 for children
  • Nearby parking fee: JPY 3500 per day (492 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Portom Hokkaido Chitose

Portom International Hokkaido Hotel

Portom International Hokkaido Chitose

Portom International Hokkaido Hotel Chitose

Portom International Hokkaido Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 338 out of 364 reviews
Rating 8 - Good. 20 out of 364 reviews
Rating 6 - Okay. 2 out of 364 reviews
Rating 4 - Poor. 1 out of 364 reviews
Rating 2 - Terrible. 3 out of 364 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Hailey

Liked: Cleanliness
Everything was amazing! The staff was extremely helpful and friendly. The room was spotless and so comfy all around with everything stocked you could possibly need. Beautiful onsen and locker rooms with locking cabinets. Even the food and dessert was incredible!
Stayed 1 night in Feb 2026

10/10 Excellent

Kirk

Liked: Cleanliness, amenities, property conditions & facilities
Five star through and through
Stayed 1 night in Feb 2026

10/10 Excellent

Jady

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friend and attentive staff, quiet and open space. Very comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Dara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had a great stay at Portom International Hokkaido. The staff were very friendly, the room was spacious and spotlessly clean, and the amenities were excellent. The onsen was especially nice and very relaxing. Would definitely stay here again.
Stayed 1 night in Feb 2026

10/10 Excellent

Andrew

Excellent
Stayed 1 night in Feb 2026

10/10 Excellent

binyam

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. It’s a little expensive other than that no issues loved it
Stayed 3 nights in Jan 2026

10/10 Excellent

Lyle

Stayed 1 night in Feb 2026

10/10 Excellent

Donna

Stayed 1 night in Jan 2026

10/10 Excellent

Wylie

Liked: Cleanliness, staff & service, amenities
The room was wonderful and clean. The staff are very friendly and extremely helpful. Wonderful experience!
Stayed 1 night in Jan 2026

10/10 Excellent

Brody

Stayed 1 night in Jan 2026

10/10 Excellent

Debby

Liked: Cleanliness, amenities, property conditions & facilities
Lovely airport hotel - great onsen, spacious room, spotless, great amenities.
Stayed 1 night in Jan 2026

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful room and hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and super convenient for airport travel. The hotel, bed and amenities are so nice I wish we were staying longer! Highly recommended.
Stayed 1 night in Jan 2026

10/10 Excellent

Graham

Stayed 1 night in Jan 2026

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Spotless. And the breakfast was outstanding!
Stayed 1 night in Jan 2026

10/10 Excellent

Mackenzie

Stayed 1 night in Jan 2026

10/10 Excellent

Beth

Liked: Cleanliness, property conditions & facilities
This is an amazing hotel. The amenities and service are fantastic
Stayed 1 night in Jan 2026

10/10 Excellent

Richard, Subiaco

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Within a few minutes walking from arrival hall. Quiet and large rooms. Good onsen. Enjoyed the buffet breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff an amazing breakfast buffet, the onsen was perfect after a long travel day And a great location just off the international terminal
Stayed 1 night in Jan 2026

10/10 Excellent

Jason, Reno

Stayed 1 night in Jan 2026

8/10 Good

JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast overpriced & poorly organized, understaffed.
Stayed 1 night in Jan 2026

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service
Nice, roomy hotel room by Japan standards. Not overly expensive for a hotel in an international airport concourse.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ryan, West Chester

Stayed 1 night in Jan 2026

10/10 Excellent

Kristen

Stayed 1 night in Dec 2025

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness
Amazing hotel
Stayed 1 night in Jan 2026