Reception staff were the best part of our stay — very friendly and helpful.
The car park is tiny, hard to find, and cars often need to be moved, which increases the risk of damage (nothing happened to ours, but it felt stressful). Our room was spacious and warm but dated, with worn towels, and the hotel overall could use modernisation.
Checkout was slow and awkward: we were asked again for card details for snacks/minibar despite not using anything, and we had to wait while they checked the room. The lift also stopped working one morning, which was inconvenient from the third floor