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Air Terminal Hotel

3.0 star property

Photo gallery for Air Terminal Hotel

Exterior
Lobby
Hot springs
Deluxe Twin Room, Non Smoking
Hot springs

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View map
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido, 066-0012
  • Place, Doraemon Wakuwaku Sky Park
    ‪3 min walk‬
  • Place, New Chitose Airport Onsen
    ‪5 min walk‬
  • Place, Northern Horse Park
    ‪14 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪1 min walk‬

Room options

View all photos for Double Room, Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Double Room, Non Smoking

8.2 out of 10
Very good
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Single Room, Non Smoking

9.2 out of 10
Wonderful
(92 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Smoking

1 bedroom, desk, blackout curtains, soundproofing

Twin Room, Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Smoking

1 bedroom, desk, blackout curtains, soundproofing

Double Room, Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Triple Room, Non Smoking

8.0 out of 10
Very good
(24 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room, Smoking

1 bedroom, desk, blackout curtains, soundproofing

Single Room, Smoking

9.8 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room, Smoking

1 bedroom, desk, blackout curtains, soundproofing

Triple Room, Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Twin Room, Non Smoking

8.8 out of 10
Excellent
(60 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Chitose

With a stay at Air Terminal Hotel in Chitose, you'll be connected to the airport, just a 1-minute walk from New Chitose Airport Onsen and 6 minutes by foot from Doraemon Wakuwaku Sky Park. .This spa hotel is 2.3 mi (3.8 km) from Chitose Outlet Mall Rera and 3.2 mi (5.2 km) from Siam Lock Country Club.

What's nearby

  • Doraemon Wakuwaku Sky Park - 3 min walk - 0.3 km
  • New Chitose Airport Onsen - 5 min walk - 0.4 km
  • Chitose Outlet Mall Rera - 5 min drive - 4.2 km
  • Chitose Inter Golf Club - 9 min drive - 9.2 km
  • Northern Horse Park - 14 min drive - 11.9 km

Getting around

  • New Chitose Airport Station - 1 min walk
  • Osatsu Station - 10 min drive
  • New Chitose Intl. Airport (CTS) - 1 min walk

Restaurants

  • ‪北海道ラーメン道場 - ‬1 min walk
  • ‪弟子屈ラーメン - ‬1 min walk
  • ‪えびそば一幻 - ‬1 min walk
  • ‪五十七番寿し - ‬1 min walk
  • ‪キタカレー - ‬8 min walk

About this property

Air Terminal Hotel

Hot springs hotel with a full-service spa connected to the airport in Chitose
Air Terminal Hotel offers 188 air-conditioned accommodations with complimentary bottled water and slippers. 32-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Chitose hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 188 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access and a vending machine.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (JPY 1,600 per day)
  • Parking on site (JPY 1,600 per night)

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1992

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1500.0 per night

Payment types

Important information

Optional extras

  • Self parking fee: JPY 1600 per night
  • Nearby parking fee: JPY 1600 per day
  • Crib (infant bed) fee: JPY 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Air Terminal Chitose
Air Terminal Hotel
Air Terminal Hotel Chitose
Terminal Air
Air Terminal Hotel Hotel
Air Terminal Hotel Chitose
Air Terminal Hotel Hotel Chitose

Air Terminal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 665 out of 1238 reviews
Rating 8 - Good. 411 out of 1238 reviews
Rating 6 - Okay. 114 out of 1238 reviews
Rating 4 - Poor. 35 out of 1238 reviews
Rating 2 - Terrible. 13 out of 1238 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin, Santa Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Basic room and mostly out of the flight path of loud jets. Comfortable beds and nice free buffet. Friendly staff and of course it’s all about convenience this isn’t a normal hotel experience.
Stayed 1 night in Jun 2025

8/10 Good

Clayton

Travelled with partner
Convenient place to stay especially after a long day of traveling and not wanting to take the airport bus to Sapporo. Just needed a good night sleep before going on to downtown. Airport bus stop is very to hotel, right outside the JAL domestic terminal. Their breakfast is acceptable, nothing to write home about.
Stayed 1 night in Jun 2025

6/10 Okay

Wan San

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Closest hotel in the airport within walking distance. Hotel very old and require upgrades, room is not cold. Breakfast selection is really bad and not tasty.
Stayed 1 night in Jun 2025

8/10 Good

Chiemi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel being attached to the airport was very convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Noriyuki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price included free breakfast and hot springs inside airport buildings also.
Stayed 1 night in Jun 2025

10/10 Excellent

Unity

Liked: Cleanliness, amenities, property conditions & facilities
It was quiet and super convenient. The staff were polite and spoke english. the breakfast was delicious.
Stayed 1 night in Apr 2025

8/10 Good

Maria

Stayed 2 nights in Jun 2025

6/10 Okay

Kevin

Travelled with family
Everything is quite dated. Carpet everywhere that smells a bit of cigarette smoke, air conditioning didn’t really work. Beds were a bit lumpy
Stayed 1 night in Jun 2025

8/10 Good

Fong Kam, Singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good location. Walking distance from domestics airlines departure. Can enjoy free hot spring.
Stayed 1 night in Jun 2025

10/10 Excellent

Glenn, HONOLULU

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent... super convenient and very comfortable with great shopping.
Stayed 1 night in Jun 2025

6/10 Okay

Alicia

Travelled with family
Liked: Cleanliness, amenities
Hotel needs a refresh and we had a hard time finding it, but once we did it was convenient for us.
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay here the night before an early flight. Reliably clean and comfortable, with a warm welcome.
Stayed 1 night in May 2025

6/10 Okay

Kozue

Travelled with family
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay, but parking was inconvenient. We had a hard time dropping off my family.
Stayed 1 night in May 2025

8/10 Good

KWONG C A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location for air passengers, especially those taking domestic flights, as it is inside the domestic Terminal.
Stayed 1 night in May 2025

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location, close to the airport gate.
Stayed 1 night in May 2025

8/10 Good

Charles, KAILUA KONA

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for flying out of Saporro because of the distance between Chitose and Saporro.
Stayed 1 night in May 2025

10/10 Excellent

Marta, Fords

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service and location
Stayed 1 night in May 2025

8/10 Good

chas, KAILUA KONA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff helpful couldn’t check in early so they kept my luggage at the hotel and delivered it to my room. Area around the hotel had a large shopping mall.
Stayed 1 night in May 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Amenities
Good size modern room. Very quiet. Lovely breakfast area with an amazing choice of food.
Stayed 1 night in May 2025

10/10 Excellent

Reagan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying at an airport hotel and this did not disappoint at all. Rooms were surprisingly spacious, clean, and comfortable. We were assigned two rooms side by side which was much appreciated. The buffet breakfast was a great start before our morning flight. Would highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Amenities
Great for early flight and shopping in air terminal.
Stayed 1 night in May 2025

8/10 Good

Jeong-Ho, West Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
Direct access to the air terminal.
Stayed 1 night in May 2025

8/10 Good

Mully

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to arrivals terminal.

This hotel is right in the airport it is very convenient for overnight stay. The hotel rooms are basic but clean. The breakfast that is included with the room is excellent.
Stayed 1 night in Mar 2025