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Air Terminal Hotel

3.0 star property

Photo gallery for Air Terminal Hotel

Exterior
Hot springs
Hot springs
Deluxe Double Room, Non Smoking
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido, 066-0012
  • Place, New Chitose Airport Onsen
    ‪3 min walk‬
  • Place, Doraemon Wakuwaku Sky Park
    ‪5 min walk‬
  • Place, Lake Shikotsu
    ‪36 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪2 min walk‬

Room options

View all photos for Deluxe Single Room

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Single Room, Non Smoking

9.2 out of 10
Wonderful
(117 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Single Room, Smoking

9.8 out of 10
Exceptional
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Double Room, Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Double Room, Non Smoking

8.4 out of 10
Very good
(29 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Twin Room, Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Twin Room, Non Smoking

8.8 out of 10
Excellent
(69 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, Non Smoking

8.6 out of 10
Excellent
(37 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Hollywood Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Hollywood Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Single Room Non smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Single Room Non smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Single Room Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Single Room Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Triple Room Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Triple Room Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Triple Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Triple Room Non Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Double Room Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Double Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Triple Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Family Room

Desk, blackout curtains, soundproofing, iron/ironing board

Family Room

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Exterior
Portom International Hokkaido
Chitose
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.9 out of 5, Exceptional, 365 reviews
The price is AU$329
24 May - 25 May
Portom International Hokkaido

About the area

Chitose

When you stay at Air Terminal Hotel in Chitose, you'll be connected to the airport, within a 10-minute walk of New Chitose Airport Onsen and Doraemon Wakuwaku Sky Park. .This spa hotel is 20 mi (32.2 km) from Lake Shikotsu and 24.2 mi (38.9 km) from Sapporo Dome.

What's nearby

  • New Chitose Airport Onsen - 3 min walk - 0.3 km
  • Doraemon Wakuwaku Sky Park - 5 min walk - 0.4 km
  • Shikotsuko Onsen - 33 min drive - 36.9 km
  • Lake Shikotsu - 36 min drive - 39.3 km
  • Sapporo Dome - 53 min drive - 46.3 km

Getting around

  • New Chitose Airport Station - 5 min walk
  • Osatsu Station - 10 min drive
  • New Chitose Intl. Airport (CTS) - 5 min walk

Restaurants

  • ‪北海道ラーメン道場 - ‬6 min walk
  • ‪どんぶり茶屋 - ‬3 min walk
  • ‪えびそば一幻 - ‬6 min walk
  • ‪キタカレー - ‬3 min walk
  • ‪CAFE GREEN Tokachi - ‬1 min walk

About this property

Air Terminal Hotel

Air Terminal Hotel offers 188 air-conditioned accommodations with complimentary bottled water and slippers. 32-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Chitose hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 188 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access and a vending machine.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (JPY 4,500 per night)

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1992
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1500.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: JPY 4500 per night(2297 ft away; open 24 hours)
  • Crib (infant bed) fee: JPY 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Air Terminal Chitose
Air Terminal Hotel
Air Terminal Hotel Chitose
Terminal Air
Air Terminal Hotel Hotel
Air Terminal Hotel Chitose
Air Terminal Hotel Hotel Chitose

Air Terminal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 771 out of 1435 reviews
Rating 8 - Good. 470 out of 1435 reviews
Rating 6 - Okay. 133 out of 1435 reviews
Rating 4 - Poor. 41 out of 1435 reviews
Rating 2 - Terrible. 20 out of 1435 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Garry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were perfect thanks . Had an excellent nights sleep.
Stayed 1 night in Mar 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

8/10 Good

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
Great location and lovely friendly staff. Rooms were clean and tidy. Would definitely stay there again.
Stayed 1 night in Feb 2026

6/10 Okay

Derek

Liked: Cleanliness, staff & service, amenities
The rooms are excessively hot. Everything else was good but no ability to control the temperature in the room is challenging
Stayed 1 night in Feb 2026

6/10 Okay

Naomi

Stayed 1 night in Feb 2026

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, quick check in and very clean
Stayed 1 night in Feb 2026

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Super convenient and always very clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless
Stayed 1 night in Feb 2026

6/10 Okay

Chaowat

Stayed 1 night in Feb 2026

10/10 Excellent

Florito

Liked: Cleanliness, amenities, property conditions & facilities
The convenience of checking into the hotel after a long flight is why I booked the room. The complimentary use of the onsen also made my stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Connie

Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
The most convenient location. Great for international fliers who are very tired. We got in late and the hotel was right outside of baggage claim. This was a basic hotel but a good one!
Stayed 1 night in Feb 2026

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very clean and comfortable. friendly efficient staff. nice airport onsen available. nice breakfast buffet.
Stayed 1 night in Feb 2026

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service
Clean room. Good breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Pat

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Jan 2026

8/10 Good

Rick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great room for overnight hotel stay in close proximity to many restaurants. Very hard to find in the airport. We had to go to the information desk to specifically find the entrance to the hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

10/10 Excellent

Sophia

Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Stayed 1 night in Feb 2026

8/10 Good

Kevin

Stayed 1 night in Jan 2026

8/10 Good

Curtis

Travelled with group
Liked: Cleanliness
Very convenient hotel location with easy check in, and clean rooms after along flight.
Stayed 1 night in Jan 2026

10/10 Excellent

Sayuri

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was close to shopping center and onsen!
Stayed 1 night in Feb 2026

10/10 Excellent

Dougal

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2026

6/10 Okay

Elsie

Liked: Cleanliness
The room was very basic, but it had all the essentials — overnight sleepwear, soap, toothbrush, towels (hand, face, and full), a hair dryer, etc. We could easily stay one night without opening our suitcases, which would be especially helpful for anyone whose luggage didn’t arrive. The mattress, however, was quite hard and I could feel the wires underneath, and the pillows were not very supportive and felt flat. Breakfast was included with both continental and Japanese options. The coffee was just okay, and there weren’t many choices for someone with dairy sensitivity.
Stayed 1 night in Feb 2026