The overall experience was good. There were long lines at check in due to security measures which is unavoidable. Spare seats were allocated on either side of my husband and I which gave us a little extra room on the long flight and very much appreciated. The service was good, the staff friendly & accommodating. By the end of the flight the toilets were a disgrace with urine on seats and the floor, perhaps this is an area of improvement, making sure that the toilets are clean and comfortable at all times buy doing some maintenance during the flight.