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ibis Rotorua

3.5 star property

Photo gallery for ibis Rotorua

Breakfast buffet
Front of property
Property grounds
Twin Room, 2 Double Beds, Lake View
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Tamaki Maori Village
    ‪8 min walk‬
  • Place, Polynesian Spa
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(18 reviews)
  • 22 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

7.6 out of 10
Good
(21 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Twin Room, 2 Double Beds, City View

Twin Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(49 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

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About the area

Rotorua

A stay at ibis Rotorua places you in the heart of Rotorua, steps from Eat Street and 3 minutes by foot from Matariki Hangi & Maori Cultural Performance. .This hotel is 0.2 mi (0.4 km) from Lake Rotorua and 0.3 mi (0.5 km) from Rotorua Hospital.

What's nearby

  • Eat Street - 2 min walk - 0.2 km
  • Tamaki Maori Village - 8 min walk - 0.7 km
  • Rotorua Central Mall - 11 min walk - 1.0 km
  • Polynesian Spa - 13 min walk - 1.1 km
  • Skyline Rotorua - 6 min drive - 4.3 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪Poco Tapas And Wine - ‬4 min walk
  • ‪Brew | Craft Beer Pub - ‬2 min walk
  • ‪Atticus Finch - ‬2 min walk
  • ‪Fat Dog Cafe & Bar - ‬5 min walk
  • ‪Mac's Steak House - ‬2 min walk

About this property

ibis Rotorua

Hotel in Rotorua with free parking
Ibis Rotorua offers 145 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. 42-inch LED televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 145 air-conditioned rooms featuring refrigerators and LED televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. This hotel also features wireless internet access (surcharge), concierge services, and a communal living room.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 10.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

ibis Rotorua Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 333 out of 1000 reviews
Rating 8 - Good. 389 out of 1000 reviews
Rating 6 - Okay. 189 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Travelled with family
Liked: Amenities
Excellent location. Warm cozy room
Stayed 2 nights in Aug 2025

10/10 Excellent

milan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved 3$ breakfast upgrade 😀
Stayed 2 nights in Aug 2025

10/10 Excellent

Lupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had a great time with loved ones.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lupe

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Customer service was amazing during our stay 🙏. Loved it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shaniza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, close to dining spots
Stayed 1 night in Aug 2025

6/10 Okay

Melanie

Stayed 1 night in Aug 2025

6/10 Okay

Natalie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great in every way except the bathroom showers could do with an upgrade.
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great easy check in. Staff at desk were friendly and accomodating. Proximity to Eat Streat was excellent- all within walking distance. Plenty of free parking.
Stayed 1 night in Jul 2025

8/10 Good

Martin and Sarah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Price was good
Stayed 1 night in Jul 2025

8/10 Good

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ellen

Stayed 1 night in Jul 2025

8/10 Good

Peter

Stayed 2 nights in Mar 2025

8/10 Good

June Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast food but sadly it wasnt hot enough. Everything else was great and will come again.
Stayed 2 nights in Jul 2025

4/10 Poor

Enoch

Stayed 1 night in Jul 2025

6/10 Okay

Wenxin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Facilities are
Stayed 1 night in Jul 2025

8/10 Good

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely 3 star. Room small and beds on rollers so when you leant against the wall, the bed moved. Pillow sham was dirty and duvet cover had a slash in it. Otherwise room good. Bathroom clean .
Stayed 1 night in Jul 2025

6/10 Okay

Wei

Disliked: Cleanliness
Checked in found hair on the bed. Dirty sheet with stain on it
Stayed 1 night in Jul 2025

6/10 Okay

Serena

Travelled with partner
Liked: Staff & service
Onsite parking was full by mid afternoon. The window leaked. The carpet was stained. The fridge was noisy. Apart from that it was alright.
Stayed 1 night in Jul 2025

8/10 Good

Skylah

Liked: Cleanliness, staff & service, property conditions & facilities
My blow dryer stopped working
Stayed 1 night in Jul 2025

8/10 Good

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast food board had run out with no food brought out very quickly and toast started to smoke so that was out of order.
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Great service, clean and tidy room
Stayed 1 night in Jul 2025

8/10 Good

Mischelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was late and we had to wait over an hour but we were compensated appropriately. Reception were lovely and it wasn't their fault at all. Close to the Lakefront and Eat Streat - everything in town is walking distance. You get access to the pools and gym at Novotel. The pools are heated and very nice. Buffet breakfast was good - hot foods and cereals. Coffee machine was terrible though, selected "mocha" and it came out like a black coffee with a bit of froth.
Stayed 1 night in Jul 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025