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ibis Rotorua

3.5 star property

Photo gallery for ibis Rotorua

Restaurant
Front of property
Twin Room, 2 Double Beds, Lake View
Outdoor dining
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Rotorua Night Market
    ‪5 min walk‬
  • Place, Polynesian Spa
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(18 reviews)
  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, City View

7.6 out of 10
Good
(31 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Accessible, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Twin Room, 2 Double Beds, City View

Twin Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(60 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Similar properties

View from room
Rydges Rotorua
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  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,139 reviews
The price is AU$156
includes taxes & fees
27 May - 28 May
Rydges Rotorua

About the area

Rotorua

A stay at ibis Rotorua places you in the heart of Rotorua, steps from Eat Street and Matariki Hangi & Maori Cultural Performance. .This hotel is 0.2 mi (0.4 km) from Lake Rotorua and 0.3 mi (0.5 km) from Rotorua Hospital.

What's nearby

  • Eat Street - 2 min walk - 0.2 km
  • Kuirau Park - 3 min walk - 0.3 km
  • Rotorua Night Market - 5 min walk - 0.5 km
  • Tamaki Maori Village - 8 min walk - 0.7 km
  • Polynesian Spa - 13 min walk - 1.1 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪The Fainting Goat - ‬4 min walk
  • ‪Poco. - ‬4 min walk
  • ‪Aroma Cafe - ‬6 min walk
  • ‪Atticus Finch - ‬2 min walk
  • ‪Pig & Whistle - ‬5 min walk

About this property

ibis Rotorua

Ibis Rotorua offers 145 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. 42-inch LED televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 145 air-conditioned rooms featuring refrigerators and LED televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. This hotel also features wireless internet access (surcharge), concierge services, and a communal living room.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 10.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ibis Hotel Rotorua

Ibis Rotorua

Rotorua Ibis

Ibis Rotorua Hotel Rotorua

ibis Rotorua Hotel

ibis Rotorua Hotel

ibis Rotorua Rotorua

ibis Rotorua Hotel Rotorua

ibis Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 317 out of 1000 reviews
Rating 8 - Good. 387 out of 1000 reviews
Rating 6 - Okay. 198 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Felicitos

Stayed 2 nights in Feb 2026

8/10 Good

Susan

Travelled with group
Liked: Amenities, property conditions & facilities
The staff were friendly. Our room was fine but our friends had a room where the air conditioning wasn't working. The staff told them to do a reset but it still didn't work so the room with the sun shining in was like an oven. They contacted the front desk again and were told maintenance had been advised but nothing got done to fix the problem
Stayed 1 night in Feb 2026

8/10 Good

Elizabeth

Friendly and helpful staff
Stayed 5 nights in Feb 2026

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, great staff extremely helpful , can make use of the facilities at the Novotel which is an adjoining building, ample onsite & offsite parking and a fabulous location.
Stayed 2 nights in Feb 2026

8/10 Good

Simon

Liked: Cleanliness
Clean room Helpful staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Wesley

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely as always
Stayed 1 night in Feb 2026

10/10 Excellent

Rohan

Stayed 1 night in Feb 2026

8/10 Good

Deb

Travelled with partner
Liked: Cleanliness, property conditions & facilities
All above was good
Stayed 1 night in Jan 2026

8/10 Good

Jean

Liked: Cleanliness, amenities, property conditions & facilities
For a bit more privacy it would have been good to have some fine curtains in place for when the drapes are open as you look straight into the Novotel rooms and they into yours
Stayed 2 nights in Jan 2026

8/10 Good

Gregg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room - they kindly upgraded us to a top floor, lake view room. Comfy beds. Good location - easily walkable to shops, parks and restaurants.
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Stayed 1 night in Jan 2026

6/10 Okay

Klaus

Staff was wonderful. Th
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
A near new hotel, so rooms are new. A good size, great bathroom etc. We had the breakfast as an addition. Of a good standard. Would stay again, thanks.
Stayed 1 night in Jan 2026

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
Was able to accommodate an early check in . Much appreciated.
Stayed 1 night in Jan 2026

10/10 Excellent

matt

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, great location
Stayed 1 night in Jan 2026

4/10 Poor

KYUNG HWA

Travelled with family
Liked: Amenities
Too much for service fee
Stayed 1 night in Jan 2026

6/10 Okay

Kelsy

Travelled with partner
Liked: Property conditions & facilities
Staff were lovely, check in was easy. Only stayed one night, so we didn’t get the opportunity to explore amenities. Hotel was good enough for quick stopover, rooms were clean. Breakfast was good.
Stayed 1 night in Jan 2026

8/10 Good

Zoe

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

Wai Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is good. Staff is friendly and room is clean.
Stayed 1 night in Oct 2025

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly and fantastic bed and bedding. Wonderful nights sleep.
Stayed 2 nights in Jan 2026

8/10 Good

Sandip

Liked: Cleanliness, staff & service, amenities
Nice. Parking difficulties for the hotel.
Stayed 2 nights in Dec 2025

6/10 Okay

John

Travelled with group
This place was fine for a mid range hotel. It just needed a better breakfast and an updated bathroom. The bathrooms are very old
Stayed 4 nights in Jan 2026

10/10 Excellent

winton

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Watson

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean! Staff were excellent!
Stayed 2 nights in Jan 2026

6/10 Okay

Abhishek, Auckland

Travelled with family and small children
YES. ALL GOOD.
Stayed 1 night in Jan 2026