We just came back from a week in Rome and this hotel was amazing! We stayed in the room with the terrace and everything from check in to check out was perfect. I saw some reviews about the elevator being small, having to take 2 separate elevators, not clean etc but I found those reviews to be ridiculous. It’s an older European building so yes it will be a little different than what you find in the states. It was clean, housekeeping was great, comfortable bed and the concierge were all super welcoming and polite and accommodating. The bartender was phenomenal and I had one of the best bloody Mary’s ever! Breakfast was great! They had some “American” options. The hotel is about 30 min walk from the city center but the area around it is quiet, there’s restaurant options, a farmacia near by and a super market. Overall I’d stay here again!