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Woodcliff Hotel and Spa

4.0 star property

Photo gallery for Woodcliff Hotel and Spa

Couples treatment room(s), steam room, body treatments
Indoor pool, seasonal outdoor pool, pool loungers
Couples treatment room(s), steam room, body treatments
Golf
Executive Suite, 1 King Bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool

Explore the area

View map
199 Woodcliff Dr, Fairport, NY, 14450
  • Place, Eastview Mall
    ‪3 min drive‬
  • Place, Casa Larga Vineyards
    ‪3 min drive‬
  • Place, Nazareth College
    ‪9 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(44 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

Minibar, in-room safe, desk, laptop workspace

Executive King

8.4 out of 10
Very good
(7 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Two Queens

Minibar, in-room safe, desk, laptop workspace

Executive Two Queens

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing Accessible)

8.8 out of 10
Excellent
(5 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(31 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Fairport

Located in Fairport, Woodcliff Hotel and Spa is in the business district, within a 5-minute drive of Powder Mills Park and Eastview Mall. .This golf hotel is 14 mi (22.5 km) from University of Rochester and 14.8 mi (23.9 km) from Rochester Institute of Technology.

What's nearby

  • Eastview Mall - 3 min drive - 1.8 km
  • Casa Larga Vineyards - 3 min drive - 2.6 km
  • Nazareth College - 9 min drive - 11.8 km
  • St. John Fisher College - 13 min drive - 11.8 km
  • University of Rochester - 20 min drive - 22.3 km

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 22 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪P.F. Chang's China Bistro - ‬4 min drive
  • ‪Amiel's Subs & Roast Beef - ‬4 min drive
  • ‪Champps - ‬4 min drive
  • ‪Casa Larga Vineyards & Winery - ‬4 min drive

About this property

Woodcliff Hotel and Spa

Hotel in Fairport with a full-service spa and a golf course
Woodcliff Hotel and Spa offers 236 accommodations with minibars and safes. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested. Housekeeping is provided on request.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Woodcliff has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 236 guestrooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's restaurant, Horizons Restaurant, for dinner or brunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Fairport? This hotel has 6039 square feet (561 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Full breakfasts are available for a surcharge between 6:00 AM and 9:00 AM on weekdays.
Horizons Restaurant - This restaurant serves breakfast, brunch, dinner, and light fare. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 6.95 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Horizons Restaurant

Things to do

  • 9-hole golf course
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Snowshoeing
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6,039 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 24 2025 to September 30 2025 (dates subject to change):
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 16.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 6.95 to 20.00 per person
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from June to October
Pool access available from 10:00 AM to 8:00 PM
A car is recommended for transportation to and from this property

Property is also known as

Woodcliff Fairport
Woodcliff Hotel
Woodcliff Hotel Fairport
Woodcliff
Lodge At Woodcliff
Hotel At Woodcliff
At Woodcliff Hotel
Woodcliff Hotel and Spa Hotel
Woodcliff Hotel and Spa Fairport
Woodcliff Hotel and Spa Hotel Fairport

Woodcliff Hotel and Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 572 out of 1019 reviews
Rating 8 - Good. 181 out of 1019 reviews
Rating 6 - Okay. 147 out of 1019 reviews
Rating 4 - Poor. 67 out of 1019 reviews
Rating 2 - Terrible. 52 out of 1019 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jon

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Susan

Travelled with family
Disliked: Staff & service
Stayed four nights. No housekeeping service done on any day. Pool dirty. Hot tub broke (Hot tube was the reason we picked this hotel.) Gym was excellent. Sauna was good. Landscaping was beautiful. Location was very good. Golf course is great.
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely spot

We enjoyed our stay at Woodcliff. The Desk didn't mention that we needed to request that the room be cleaned each day. The Bar and Restaurant and Front Desk staff were all very friendly, professional and accommodating. We enjoyed the Starbucks in the Lobby for morning coffee. Overall, we had a nice stay and we look forward to returning.
Stayed 3 nights in Jun 2025

8/10 Good

Elizabeth

Stayed 1 night in Jun 2025

2/10 Terrible

Ashley

Stayed 1 night in Jun 2025

6/10 Okay

An

Travelled with family and small children
Disliked: Staff & service
This place was ok.
Stayed 2 nights in Jun 2025

8/10 Good

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
It was mostly a lovely stay. I did get cigarette smoke smell in my room from the people smoking outside the lobby below my room. The wand from the shower was impossible to use, and I didn’t like that there was no stopper in the sink. The WiFi didn’t work in my room when I first checked in, but when I returned later that night, it worked, and it worked for the rest of my stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Divine

Stayed 3 nights in Jun 2025

4/10 Poor

Steve

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very out of date and run down. In desperate need of updating. Lack of housekeeping did not help. Pool and fitness areas were disgusting. Resort fee? Ridiculous
Stayed 3 nights in Jun 2025

6/10 Okay

Rachel

My husband I have stayed at Woodcliff many nights over the years, and always had a wonderful time, but it’s time we let go of the nostalgia and accept the condition of the hotel & the service has plummeted since the pandemic. We are a disabled couple, and requested a room with accessibility features. For the most part, that was accommodated, although the bed was at a strange angle, the room smelled of curry for all 3 days of our stay and the wedding reception beneath our window blasted music throughout the night, making it close to impossible to rest. On the second night, a fire alarm went off and we had to evacuate via a dozen staircases, which was horrifying. I think all accessible rooms should be on the third floor or lower. If there’d been an actual fire, I can’t imagine we would have had ample time to reach safety. I should have known our stay was going to be lousy based on how we were treated at arrival. We are locals, thus familiar with the premises, so I pulled into handicap parking just outside the lobby entrance. As we got out, we were accosted by a young man who parked his golf cart parallel to our bumper as if to block us. He then said “You drove right past me! Are you checking in?!” He was clearly upset we didn’t stop to talk to him as we entered the parking lot, but that wasn’t typical protocol and he was busy leaning into someone else’s car, off to the side of the road at the time. He clearly needs to visit the spa on the 2nd floor.
Stayed 3 nights in May 2025

2/10 Terrible

Bruce, LOUISA

Travelled with partner
Disliked: Amenities
Age of Hotel is showing. Arrived to room late, and found rug to be soaking wet. Too late to do anything about it. Next morning we told them and they said you have 2 choices, we can suck up the water with a wet vac and run an industrial fan and it will take out all the water and rug will be dry. We decided to take that option based on their assurance it would be dry. Went out for the day, came back late and rug still wet and equipment still set up and on, smell was really noxious. Next day was wedding and we had been all unpacked and didn't have the time to pack up the room and switch because we had to get ready for the wedding. Next morning, rug still soaked told them the rug is still soaked, and the smell was making me sick, needed to change rooms. Had to wait in the lobby for them to have an available room, was about an hour. They said they were sorry, but that was about it. Maintenance brought us a bottle of champagne, but to us we do not drink champagne, so we felt they didn't care enough about the situation or how serious of a situation it was, and just gave us a different room without any sort of extra amenity, (bottle of champagne didn't begin to make up for it all) upgrade or discount for what we felt was a pretty serious issue. We always loved the Woodcliff, but will never stay there again.
Stayed 5 nights in Jun 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Won’t stay here again

Rude front desk people and our room was right off the elevator and the balcony opening to the front lobby. Was ridiculously noisy until all hours of the night and not a relaxing stay.
Stayed 1 night in May 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there one night but everyone working, from front desk, to bar, to coffee in the morning, was so friendly. Definitely will go back.
Stayed 1 night in Jun 2025

2/10 Terrible

Wenella

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very outdated and our room smelled like mildew and mold. Was thoroughly disappointed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing- room spacious clean comfortable. Restaurant food delicious and the spa treatment superb the workers courteous respectful and friendly.
Stayed 2 nights in Jun 2025

6/10 Okay

Angela

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Joe

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with our stay. Our first room smell so bad we had to move. There was peeling wallpaper in the bathroom, dirty bathroom vents. I could go on. The entire property looked like it’s been neglected. Even the fitness center- window dirty, no towels, no water, TV’s did not work. I hate writing a scathing review but I hope the management takes notice.
Stayed 3 nights in Jun 2025

8/10 Good

Tyqwana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woodcliff will always & forever be a very clean & comfortable place to just get away & gain some sleep & peace…
Stayed 1 night in Jun 2025

2/10 Terrible

Danny

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
We stay for 3 nights and didn't receive cleaning services. I was told they're out of stuff and can't provide any services.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great spot
Stayed 3 nights in Jun 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome restaurant and beautiful views
Stayed 4 nights in Jun 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous staff. Rooms were clean and a good size. Unfortunately the shower did not drain well and the cost of the room was a little high
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Stayed 1 night in May 2025

10/10 Excellent

Franklin, E. Amherst

Business traveller
Liked: Cleanliness, staff & service, amenities
Very nice hotel. My bathroom light was out upon checking in and it took them 2 days to fix it. Otherwise, a good stay as always.
Stayed 2 nights in Jun 2025