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Woodcliff Hotel and Spa

4.0 star property

Photo gallery for Woodcliff Hotel and Spa

Couples treatment room(s), hot tub, steam room, body treatments
Couples treatment room(s), hot tub, steam room, body treatments
Golf
Executive Suite, 1 King Bed
Indoor pool, seasonal outdoor pool, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool

Explore the area

View map
199 Woodcliff Dr, Fairport, NY, 14450
  • Eastview Mall
    ‪3 min drive‬
  • Casa Larga Vineyards
    ‪3 min drive‬
  • Nazareth College
    ‪9 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

Minibar, in-room safe, desk, laptop workspace

Executive King

8.0 out of 10
Very good
(6 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Two Queens

Minibar, in-room safe, desk, laptop workspace

Executive Two Queens

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing Accessible)

8.8 out of 10
Excellent
(5 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(30 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Fairport

Located in Fairport, Woodcliff Hotel and Spa is in the business district, within a 5-minute drive of Powder Mills Park and Eastview Mall. .This golf hotel is 14 mi (22.5 km) from University of Rochester and 14.8 mi (23.9 km) from Rochester Institute of Technology.

What's nearby

  • Eastview Mall - 3 min drive - 1.8 km
  • Casa Larga Vineyards - 3 min drive - 2.6 km
  • Nazareth College - 9 min drive - 11.8 km
  • St. John Fisher College - 13 min drive - 11.8 km
  • University of Rochester - 20 min drive - 22.3 km

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 22 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪New York Beer Project - ‬4 min drive
  • ‪P.F. Chang's China Bistro - ‬4 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Moe's Southwest Grill - ‬4 min drive

About this property

Woodcliff Hotel and Spa

Hotel in Fairport with a full-service spa and a golf course
Woodcliff Hotel and Spa offers 236 accommodations with minibars and safes. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested. Housekeeping is provided on request.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 236 guestrooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's restaurant, Horizons Restaurant, for dinner or brunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Fairport? This hotel has 6039 square feet (561 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Full breakfasts are available for a surcharge between 6:00 AM and 9:00 AM on weekdays.
Horizons Restaurant - This restaurant serves breakfast, brunch, dinner, and light fare. Reservations are required.
Room service (during limited hours) is available.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, French, Hindi, Russian, Spanish, Swahili, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 6.95 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Horizons Restaurant

Things to do

  • 9-hole golf course
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Snowshoeing
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6,039 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 16.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 6.95 to 20.00 per person
  • Rollaway bed fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from June to October
Pool access available from 10:00 AM to 8:00 PM
A car is recommended for transportation to and from this property

Property is also known as

Woodcliff Fairport
Woodcliff Hotel
Woodcliff Hotel Fairport
Woodcliff
Lodge At Woodcliff
Hotel At Woodcliff
At Woodcliff Hotel
Woodcliff Hotel and Spa Hotel
Woodcliff Hotel and Spa Fairport
Woodcliff Hotel and Spa Hotel Fairport

Woodcliff Hotel and Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 566 out of 1000 reviews
Rating 8 - Good. 180 out of 1000 reviews
Rating 6 - Okay. 141 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ismat

Business traveller
Disliked: Cleanliness, property conditions & facilities
Good views but old not really clean rooms
Stayed 1 night in May 2025

6/10 Okay

Mary

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in May 2025

6/10 Okay

Lanval

Liked: Staff & service
The staff were uniformly helpful, caring and courteous. Meals were subpar and in terms of variety and food options. The brunch was far beneath my expectations in terms of food choices and variety. And breakfast was similarly poor - no dry cereal and no fresh fruit or berries. No oatmeal porridge. The hotel policy not to change the bed linen or make the beds for the duration of my stay was unbelievably substandard. One of the elevators had a crumbly foreign material on the floor in significant quantities and there was no attempt made to remove it or clean the dirty carpet for the 3 days I was there.
Stayed 3 nights in May 2025

10/10 Excellent

shawnta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Would stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay and very comfortable. Food and Drinks in the bar were great!
Stayed 1 night in May 2025

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I stay at this location for convenience to my company facility in the area. However, the last few stays have been less than what I had previously experienced. The last time I stayed, the TV was not working and the room next to me was troublesome. I contacted the front desk, and they eventually got the room next door to quiet down at a reasonable time. Also, the TV did not work and despite efforts, they could not get it to work. Same with this stay. The TV did not work, and the front desk mentioned there was no "engineer" on site at that time and that when they arrived, they would send them up. I never heard back from anyone.
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Stayed 1 night in Apr 2025

2/10 Terrible

Breny

Disliked: Cleanliness, staff & service
The staff lied to me about a birthday gift and ruined my birthday morning
Stayed 2 nights in Apr 2025

8/10 Good

shari

Travelled with family
Liked: Cleanliness, staff & service, amenities
The first room we were given had a very loud humming noise in it, we went down to front desk and they moved us to another floor with a better view. The grounds are absolutely beautiful and it was nice and quiet and finished off with a drink in the bar.
Stayed 1 night in Apr 2025

10/10 Excellent

sally

Stayed 3 nights in Apr 2025

6/10 Okay

Zaneta

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For the property to charge resort fees, the stay sure wasnt resort quality. Doors look like they are always open, so worn and ancient. Hallways, this hotel seems to never have had renovations. Bathrooms caucing needed work. But for it being so far from downtown, but close to getting on the road back to nyc was the only draw for me!
Stayed 2 nights in Apr 2025

10/10 Excellent

Deborah, Cape Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband had several medical appointments in the area and since we live 3 hours away we decided to stay for 2 nights. We chose the Woodcliff because of the Spa & Restaurant and were very pleased with the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place!
Stayed 1 night in Apr 2025

2/10 Terrible

Cedric

Stayed 1 night in Apr 2025

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
The elevators were out the day we arrived and only one was available the next two. We were on the 6th floor. Very inconvenient! A female manager helped me to get up the stairs with our luggage. That was nice.
Stayed 3 nights in Apr 2025

4/10 Poor

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Shemar

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Virginia

Liked: Staff & service
I like the proximity to my home office (employer) right across the street when I travel. What I don’t like about the property is that the hotel is in an old building and the rooms are not kept up for a hotel that tends to cater to working traveling professionals. Halls are musty and smelly at times. Shower door removed from bathroom as part of ‘remodel’ - replaced by shower curtain full of orange mold at bottom. Pros: always a comfortable sleep. Free Starbucks cup of coffee. Staff is always super friendly and accommodating.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and excellent spa.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamarr

Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Chrystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was awesome
Stayed 1 night in Apr 2025

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lee-Ann, Nyack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The only unfortunate thing was the spa was booked so I missed out on a massage and the hot tub/pool was closed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tremayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Mar 2025

4/10 Poor

Barbara

Liked: Staff & service
Disliked: Property conditions & facilities
When purchasing the reservation on Expedia there was no mention of the fact that the indoor pool was not working which was the main reason that we booked this hotel. Combined that with a nonfunctioning elevator and overpriced food. Very disappointing.
Stayed 2 nights in Apr 2025