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Rochester Airport Marriott

3.5 star property

Photo gallery for Rochester Airport Marriott

Lobby
Lobby
Indoor pool
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1890 Ridge Rd W, Rochester, NY, 14615
  • Place, Mall at Greece Ridge
    ‪11 min walk‬
  • Place, University of Rochester
    ‪19 min drive‬
  • Place, Rochester Institute of Technology
    ‪22 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.4 out of 10
Very good
(25 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds | Lounge

Club Room, 2 Double Beds

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.2 out of 10
Very good
(38 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Club Room, 2 Double Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Club Room, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Lounge

Club Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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4.0 out of 5, Very good, 1,001 reviews
The price is AU$182
includes taxes & fees
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About the area

Rochester

When you stay at Rochester Airport Marriott in Rochester, you'll be near the airport, within a 15-minute drive of Lake Ontario and Strong. .This hotel is 8 mi (12.8 km) from University of Rochester and 10.8 mi (17.4 km) from Rochester Institute of Technology.

What's nearby

  • Mall at Greece Ridge - 11 min walk - 1.0 km
  • Blue Cross Arena - 16 min drive - 14.1 km
  • Strong - 18 min drive - 15.1 km
  • University of Rochester - 19 min drive - 17.2 km
  • Rochester Institute of Technology - 22 min drive - 23.9 km

Getting around

  • Rochester Station - 11 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • ‪Red Robin - ‬10 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Taco Bell - ‬16 min walk

About this property

Rochester Airport Marriott

Rochester Airport Marriott offers 210 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 210 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include phones, as well as desks and complimentary newspapers.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge.
Rochester Airport Marriott has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:30 AM to 11:30 PM at scheduled times and on request
  • Extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14 per person
  • Extended parking fee: USD 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Hotel Rochester Airport

Marriott Rochester Airport

Rochester Airport Marriott

Marriott Rochester Airport Hotel Rochester

Rochester Marriott

Rochester Airport Marriott Hotel

Rochester Marriott Rochester

Rochester Airport Marriott Hotel

Rochester Airport Marriott Rochester

Rochester Airport Marriott Hotel Rochester

Rochester Airport Marriott Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 545 out of 982 reviews
Rating 8 - Good. 227 out of 982 reviews
Rating 6 - Okay. 96 out of 982 reviews
Rating 4 - Poor. 55 out of 982 reviews
Rating 2 - Terrible. 59 out of 982 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Jameela

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room was really small. Sofa was dirty, had plenty of spots on it. Comforter had spots as well.
Stayed 2 nights in Feb 2026

2/10 Terrible

Olga

Stayed 1 night in Oct 2025

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, amenities
Coffee maker was missing a part, thus unusable.
Stayed 2 nights in Dec 2025

6/10 Okay

Thomas, Gretna

Liked: Cleanliness
Disliked: Amenities
I've stayed at this hotel several times now. The staff is courteous and the location is advantageous. However, this hotel is in serious need of a remodel. The rooms are clearly showing their age. Grout in the bathroom is discolored and crumbling. The pillows on the bed have no body to them, they flatten like pancakes. There's not only no complimentary breakfast, you cannot use the lounge unless you have a relatively high Bonvoy rewards rating. Meanwhile, the restaurant served breakfast that was expensive but nothing special. I was the only patron in the restaurant for the entire 45 minutes I was in there. I would like to find a reason the stay there again but likely won't if conditions don't improve.
Stayed 8 nights in Dec 2025

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
The staff was exceptionally kind and helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Brittani

Stayed 1 night in Dec 2025

8/10 Good

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Ke

Stayed 1 night in Dec 2025

10/10 Excellent

Rea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so pleasant, and the rooms were spectacular. Perfect for what we needed it for
Stayed 1 night in Nov 2025

8/10 Good

Chevonne

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that the mobile app didn't work for room service and requests like towels and bathrooms amenities. It wasn't even communicated that the app wasn't working. Waited for hours for something that was never going to come. There were some stains on the carpet in the room and on the linens. Besides that the staff were great and very friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Diamond

Stayed 1 night in Nov 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room smelled like smoke. Appears someone was smoking or vaping in the room
Stayed 1 night in Nov 2025

4/10 Poor

Jacquelyn

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities
Management seems to be lacking. Staff uninformed and several items not in stock. I felt uncomfortable even ordering dinner because everything I tried to order wasn't in stock. Also staff unaware of rooms including breakfast. I was supposed to get 2 free and thought it was mean that I had to ask multiple people in order to get that and then they used one of the free ones for a child meal. Seems like a rip off especially when my child thought the food was gross. Watery eggs and some items not even labeled. Hotel is not worth the cost and I'm embarrassed to say that I picked this hotel over others in the area. I think we would have enjoyed the stay had the hotel put more effort into preparing for the day and less on how much they can make off people staying there. Also, credit card machines down in restaurant which caused longer waits and no large towels by the pool. Hand towels are not appropriate..... Also card wouldn't work for pool room. Oh and can't forget the I'm assuming dog poop spread down the hallway in clumps. But yet we are expected to pay full price when the hotel was not giving the service that it should.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean, nice staff
Stayed 1 night in Nov 2025

10/10 Excellent

Marvin E

Yes, very good staff. Everything was wonderful.
Stayed 1 night in Nov 2025

6/10 Okay

Yasmina

Liked: Amenities, property conditions & facilities
Staff very courteous-Amanda and Paula especially. Room on the other hand was very drafty-ac unit blowing cool air at 72 degrees. Toilet had not been flushed of urine and wastebasket full of tissue.
Stayed 1 night in Nov 2025

2/10 Terrible

Danielle

Stayed 1 night in Oct 2025

10/10 Excellent

william

Liked: Cleanliness, amenities, property conditions & facilities
Clean & comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Theresa

Stayed 2 nights in Oct 2025

10/10 Excellent

James, Auburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent all the way around. Convenient airport shuttle with free long-term parking. A real plus for local people.
Stayed 2 nights in Oct 2025

2/10 Terrible

Sook W

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I’ve always had great experiences staying at Marriott hotels, but not this time. This was by far the worst stay I’ve ever had. The shower didn’t drain and had mold, the toilet wouldn’t flush, and our room was never cleaned. Breakfast was overpriced, with limited options, and not very good. The staff were friendly, and the pool and hot tub were nice—but that’s about it. I’ll never stay at this location again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Arthur Lewis

Everything was great. Breakfast not so good hash brown and bacon was burned up
Stayed 3 nights in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Grateful for the shuttle service. Kind driver and great staff.
Stayed 1 night in Oct 2025

2/10 Terrible

chelsey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Theresa

Liked: Staff & service
Gym and pool were great. WiFi excellent. Restaurant dinner menu very limited but service was excellent. I had an issue with someone opening my room door at midnight. I had the latch on but they clearly had access to my room. The front desk had no explanation.
Stayed 1 night in Oct 2025