See all properties
Save

Best Western The Inn At Rochester Airport

2.5 star property

Photo gallery for Best Western The Inn At Rochester Airport

Lobby
Lobby
Lobby
Property amenity
Individually furnished, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym

Explore the area

View map
395 Buell Road, Rochester, NY, 14624
  • University of Rochester
    ‪3 min drive‬
  • Strong Memorial Hospital
    ‪4 min drive‬
  • Rochester Institute of Technology
    ‪8 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min walk‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

7.0 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

Similar properties

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Best Western Rochester Marketplace Inn

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 1,005 reviews
The price is AU$174
includes taxes & fees
31 Aug - 1 Sept
Best Western Rochester Marketplace Inn

About the area

Rochester

When you stay at Best Western The Inn At Rochester Airport in Rochester, you'll be near the airport, a 4-minute drive from University of Rochester and 7 minutes from Strong. .This hotel is 5.2 mi (8.4 km) from Rochester Institute of Technology and 13.2 mi (21.2 km) from Lake Ontario.

What's nearby

  • University of Rochester - 3 min drive - 4.0 km
  • Strong Memorial Hospital - 4 min drive - 4.4 km
  • Blue Cross Arena - 6 min drive - 6.2 km
  • Strong - 7 min drive - 6.9 km
  • Rochester Institute of Technology - 8 min drive - 8.9 km

Getting around

  • Rochester Station - 7 min drive
  • Greater Rochester Intl. Airport (ROC) - 2 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬18 min walk
  • ‪Burger King - ‬19 min walk
  • ‪El Latino Restaurant - ‬16 min walk
  • ‪Subway - ‬17 min walk

About this property

Best Western The Inn At Rochester Airport

Hotel in Rochester with airport shuttle service and a fitness center
Best Western The Inn At Rochester Airport offers 55 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 55 individually furnished guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Full breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 1 for adults and USD 1 for children
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 1 for adults and USD 1 for children
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester

Best Western The Inn At Rochester Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 376 out of 1002 reviews
Rating 8 - Good. 297 out of 1002 reviews
Rating 6 - Okay. 166 out of 1002 reviews
Rating 4 - Poor. 89 out of 1002 reviews
Rating 2 - Terrible. 74 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Lana

Stayed 1 night in May 2025

10/10 Excellent

Bhaskar

Liked: Cleanliness, staff & service
The property is currently under renovation. Excellent staff and services—I would like to mention the hotel's GM, Shri. Shri ensured that any issues were followed up on and addressed to the guest's satisfaction. We will stay when we visit Rochester in the future.
Stayed 1 night in May 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied

Convenient location with helpful staff
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Helen

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Eddison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Close to the airport, with lots of restaurants within reach. Transportation is fast and reliable
Stayed 2 nights in May 2025

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, amenities
Was clean and staff very helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Antoine, Kentwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in May 2025

8/10 Good

Dennis

Stayed 1 night in May 2025

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Kika

Liked: Cleanliness
Disliked: Property conditions & facilities
Not a nice environment.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable. Friendly staff.
Stayed 2 nights in May 2025

8/10 Good

Sheila

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very close to the airport
Stayed 1 night in Feb 2025

6/10 Okay

JEFFREY

Stayed 1 night in May 2025

4/10 Poor

George

Liked: Cleanliness
Disliked: Staff & service, amenities
The staff is not very available - when I called from the airport for the shuttle no one answered - fortunately I met two other traveler headed there who did get thru but waited a very long time. And once I was locked out of my room and no one was at the desk - it too at least 15 minutes for someone to show up to reactivate my card even though the sign siad "be back in a moment"
Stayed 2 nights in Apr 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We were accidentally registered to a room that was already registered to someone else which we found out when we opened the door to that room.
Stayed 1 night in Apr 2025

6/10 Okay

Linda

Disliked: Amenities, property conditions & facilities
The fire alarm in the room kept going off, so if had to be removed. Vending machine was out of order, as itdwas the last time I stayed there.
Stayed 1 night in Apr 2025

6/10 Okay

Linda

Stayed 1 night in Apr 2025

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Marya

Stayed 2 nights in Apr 2025

10/10 Excellent

Becky

Stayed 1 night in Apr 2025

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness

Close to airport, but otherwise mediocre

Honestly, I can tell this hotel is trying to improve. Renovations are ongoing, and there wasn't anything really WRONG during my stay ... but I just wasn't all that impressed. The room I stayed in was super dated and the furniture was ... tired. The couch was sagging in, the bed was unimpressive, and the bathroom vanity was postcard sized. The best thing going for this hotel is the extremely close proximity to the airport, and on that front it definitely delivered. I had a 6:00 am flight, and it took me less than 10 minutes to drive over, return my rental car, and get to the terminal check-in area. Convenient? Yes. Inspiring? Not at all.
Stayed 1 night in Apr 2025

8/10 Good

Janice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smell was a bit tough. Just smelled old and some pot smoke. Industrial type area, and old hotel but can tell they did a lot to modernize it. Not much in area, but I’d stay here again for solo work trips. Easy check in and clean room
Stayed 1 night in Apr 2025