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Best Western The Inn At Rochester Airport

2.5 star property

Photo gallery for Best Western The Inn At Rochester Airport

Lobby
Exterior
Reception
Fitness facility
Standard Room, 1 King Bed, Non Smoking, Refrigerator

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
395 Buell Road, Rochester, NY, 14624
  • Place, Genesee River
    ‪1 min drive‬
  • Place, University of Rochester
    ‪4 min drive‬
  • Place, Rochester Institute of Technology
    ‪7 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Rochester

When you stay at Best Western The Inn At Rochester Airport in Rochester, you'll be near the airport, a 4-minute drive from University of Rochester and 7 minutes from Strong. .This hotel is 5.2 mi (8.4 km) from Rochester Institute of Technology and 1.9 mi (3 km) from Genesee River.

What's nearby

  • Genesee River - 1 min drive - 2.2 km
  • University of Rochester - 4 min drive - 4.0 km
  • Strong Memorial Hospital - 5 min drive - 4.4 km
  • Rochester Institute of Technology - 7 min drive - 8.6 km
  • Strong - 9 min drive - 11.9 km

Getting around

  • Rochester Station - 7 min drive
  • Greater Rochester Intl. Airport (ROC) - 2 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬18 min walk
  • ‪KFC - ‬18 min walk
  • ‪People's Choice Kitchen - ‬3 min drive

About this property

Best Western The Inn At Rochester Airport

Best Western The Inn At Rochester Airport offers 55 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 55 individually furnished guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester

Best Western The Inn At Rochester Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 404 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 76 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Jean Luc

Stayed 1 night in Dec 2025

2/10 Terrible

Bob

Stayed 2 nights in Dec 2025

6/10 Okay

Ty

Stayed 1 night in Dec 2025

8/10 Good

Aymeric

Stayed 2 nights in Nov 2025

10/10 Excellent

Edyta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came into town late at night without reservation, after walking out of the lobby of other 2 star hotel due to cleanliness, we arrived at BW and decided to stay the night. It's an older hotel and shows It's age, but the way is maintained it makes up for it. From the room, through lobby all the way through the breakfast area everything shines! Even waffle maker was clean and caked up batter free. The staff was courteous and very pleasant. I will be back.
5 stars!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Jolinda

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a great experience, room was clean and bed was roomy and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities
Staff was friendly and helpful. Room was clean but lacked Kleenexes and , body wash. Settle was right on time, helpful with bags, friendly with passengers.
Stayed 1 night in Dec 2025

10/10 Excellent

Krystal

Liked: Cleanliness, property conditions & facilities
Rooms were clean and staff was very friendly
Stayed 1 night in Dec 2025

8/10 Good

Rebecca

Stayed 1 night in Dec 2025

2/10 Terrible

Barbara, Trumansburg

Disliked: Staff & service, property conditions & facilities
No soap, lotion or tissues in bathroom.
Stayed 1 night in Dec 2025

8/10 Good

Kristi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The bed was comfortable. Lobby was not inviting or did not feel clean. Front staff was
Stayed 2 nights in Dec 2025

10/10 Excellent

JoAnne

Stayed 1 night in Nov 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities
Clean rooms friendly service!
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Yes great front desk service
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. We were flying out early so we drove to the airport and there was no parking so we went back to the hotel and they were extremely accommodating, we got a parking spot there(quite a bit cheaper)and got us right back to the airport with plenty of time! Great people!!
Right across the street from the airport
Stayed 1 night in Nov 2025

10/10 Excellent

John, DALLAS

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

6/10 Okay

Trevor

No
Stayed 2 nights in Dec 2025

2/10 Terrible

Amanda

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and not as pictured. The doors were flimsy and the locks were subpar.
Stayed 1 night in Nov 2025

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, amenities
Clean room. Friendly people nice atmosphere
Stayed 1 night in Dec 2025

6/10 Okay

Matthew

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looks tired and old outside of the front lobby. Nothing terrible, but nothing really nice. An ok place to sleep the night before a morning flight. Shuttle was on time and convenient.
Stayed 1 night in Nov 2025

8/10 Good

Rose

Stayed 1 night in Dec 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Neidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and polite.
Stayed 3 nights in Nov 2025

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Everything went smoothly. Check in guy very nice and helpful.
Stayed 1 night in Nov 2025