Home2 Suites by Hilton Rochester Henrietta, NY

3.0 star property

Photo gallery for Home2 Suites by Hilton Rochester Henrietta, NY

Terrace/patio
Reception
Exterior
Studio, 2 Queen Beds, Accessible, Bathtub | Living area
Premier Studio, 1 King Bed, Non Smoking | Private kitchen

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Gym

Explore the area

Map
999 Jefferson Road, Rochester, NY, 14623
  • University of Rochester
    ‪5 min drive‬
  • Strong Memorial Hospital
    ‪6 min drive‬
  • Rochester Institute of Technology
    ‪7 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing)

  • Sleeps 4
  • 1 Queen Bed

Studio, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Similar properties

About the area

Rochester

Located in Rochester, Home2 Suites by Hilton Rochester Henrietta, NY is within a 10-minute drive of Strong Memorial Hospital and University of Rochester. .This hotel is 5 mi (8 km) from Nazareth College and 5 mi (8.1 km) from Rochester Institute of Technology.

What's nearby

  • Monroe Community College - 14 min walk - 1.2 km
  • Marketplace Mall - 20 min walk - 1.7 km
  • University of Rochester - 5 min drive - 5.0 km
  • Strong Memorial Hospital - 6 min drive - 5.0 km
  • Rochester Institute of Technology - 7 min drive - 8.0 km

Getting around

  • Rochester Station - 16 min drive
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪Taco Bell - ‬6 min walk

About this property

Home2 Suites by Hilton Rochester Henrietta, NY

Hotel with free breakfast, in the vicinity of Strong Memorial Hospital
Home2 Suites by Hilton Rochester Henrietta, NY offers 89 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions are featured in guestrooms. Full-sized refrigerators/freezers and microwaves are provided.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 89 guestrooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Home2 Suites by Hilton Rochester Henrietta, NY. A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Rochester? This hotel has 603 square feet (56 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 603 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 125 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 125 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Suites Hilton Henrietta
Home2 Suites Hilton Henrietta Hotel
Home2 Suites Hilton Henrietta Hotel Rochester NY
Home2 Suites Hilton Rochester Henrietta NY
Home2 Suites Hilton Rochester Henrietta NY Hotel
Home2 Suites by Hilton Rochester Henrietta NY
Home2 Suites by Hilton Rochester Henrietta NY
Home2 Suites by Hilton Rochester Henrietta, NY Hotel
Home2 Suites by Hilton Rochester Henrietta, NY Rochester
Home2 Suites by Hilton Rochester Henrietta, NY Hotel Rochester

Home2 Suites by Hilton Rochester Henrietta, NY Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 502 out of 1004 reviews
Rating 8 - Good. 233 out of 1004 reviews
Rating 6 - Okay. 124 out of 1004 reviews
Rating 4 - Poor. 81 out of 1004 reviews
Rating 2 - Terrible. 64 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Jimmy

Stayed 2 nights in Mar 2025

6/10 Okay

Emily

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
NA
Stayed 1 night in Mar 2025

6/10 Okay

James

Travelled with family, Travelled with family and small children
In town for a hockey tournament. Nothing fancy but it did the job. Ok for the price.
Stayed 2 nights in Mar 2025

8/10 Good

Mandy

Travelled with family
Liked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Kira

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bait and switch

They gave us a room that was not what we paid for. The room was dirty, outdated, and not the right size for us. We cancelled the room and left.
Stayed 2 nights in Feb 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific experience and helpful staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Masumi

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

8/10 Good

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the size of the room. Excellent buffet breakfast. The area around the hotel is so depressing. It epitomizes the worst of the USA. No reason to visit or stay here unless you have to.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hockey tournament

We had a great time staying at the hotel for two nights. It was super clean and the location was perfect, right near everything we needed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Really nice place to stay. Was clean and comfortable. Staff was very nice. I had a first floor room and the floor was cold but it was 9 degrees out, so not totally surprised. I'm sure the upper floors were fine. The heat worked great so you didn't notice it unless you had shorts on or no socks. It was a comfortable weekend away from home and I'd stay there again if in the area.
Stayed 2 nights in Jan 2025

8/10 Good

Daniel

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Terry

Stayed 2 nights in Jan 2025

8/10 Good

Rasheeda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

We enjoyed our stay, however our neighbors had a dog that bark throughout the night. I feel that people with animals should stay on a separate floor from guest without pets! Other than that everything was fun and ALL the people at the front desk was helpful and kind. Great customer Service skills!!!
Stayed 2 nights in Jan 2025

4/10 Poor

Holly

Stayed 1 night in Jan 2025

10/10 Excellent

Jane

Liked: Property conditions & facilities
Good clean
Stayed 1 night in Jan 2025

8/10 Good

Shaminder

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Willie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, and spacious rooms
Stayed 1 night in Nov 2024

4/10 Poor

Pak Ki Kevin

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The worst Home2 Suites I had stayed. Lack maintence, vent covered with dust, some kind of green soap sprayed on the floor near the vanity counter, hairs in vanity drawers and shower.
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating for a family with young kids.
Stayed 1 night in Dec 2024

6/10 Okay

jose

Stayed 3 nights in Nov 2024

2/10 Terrible

Jesse

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
In short, they gave my room, that's sleep 6, away. And put myself and 3 other minors in 2 different rooms. This lead to minors sleeping in the hotel with now adult supervision. Second the door on one of the rooms would not close, unless you picked up on it and pushed or pulled really hard. I did call earlier that day and let the hotel know I was planning on coming in late and made sure everything'l was in order still at this time they said yes. Breakfast was ok. Could have any toast bread because they didn't have the auto toast on.
Stayed 1 night in Dec 2024

6/10 Okay

T. Sumner

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024