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Tortuga Bay Hotel

5.0 star property

Photo gallery for Tortuga Bay Hotel

Exterior
Creator video
Gazebo
Golf
Frette Italian sheets, premium bedding, minibar, in-room safe

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
Higuey, Punta Cana, La Altagracia, 23000
  • La Cana Golf Course
    ‪1 min walk‬
  • Six Senses Spa
    ‪1 min walk‬
  • Punta Cana Beach
    ‪4 min walk‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪8 min drive‬

Room options

View all photos for Villa, 3 Bedrooms, Ocean View

Frette Italian sheets, premium bedding, minibar, in-room safe

Villa, 3 Bedrooms, Ocean View

  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Double Beds

View all photos for Beach Front Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Beach Front Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 105 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Ocean View Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 105 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Front Two Bedrooms Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Beach Front Two Bedrooms Suite

10.0 out of 10
Exceptional
(1 review)
  • 310 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ocean View Two Bedrooms Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Ocean View Two Bedrooms Suite

10.0 out of 10
Exceptional
(1 review)
  • 310 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Villa, 3 Bedrooms, Beachfront

Private beach, kayaking

Villa, 3 Bedrooms, Beachfront

  • Beach view
  • Sleeps 9
  • 2 King Beds and 2 Double Beds

View all photos for Villa, 4 Bedrooms, Beachfront

Frette Italian sheets, premium bedding, minibar, in-room safe

Villa, 4 Bedrooms, Beachfront

  • Beach view
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

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About the area

Punta Cana

When you stay at Tortuga Bay Hotel in Punta Cana, you'll be on the beach, just steps from La Cana Golf Course and Six Senses Spa. .This beach hotel is 0.1 mi (0.1 km) from Punta Cana Beach and 1.9 mi (3.1 km) from Indigenous Eyes Ecological Park.

What's nearby

  • La Cana Golf Course - 1 min walk - 0.0 km
  • Six Senses Spa - 1 min walk - 0.2 km
  • Punta Cana Beach - 4 min walk - 0.4 km
  • Indigenous Eyes Ecological Park - 7 min drive - 3.6 km
  • Corales Golf Course - 13 min drive - 7.0 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 8 min drive

Restaurants

  • ‪Hispaniola - ‬6 min drive
  • ‪Samana - ‬9 min drive
  • ‪Indigo Beach Lounge - ‬9 min drive
  • ‪Wendy’s - ‬9 min drive
  • ‪Café Santo Domingo - ‬10 min drive

About this property

Tortuga Bay Hotel

Luxury hotel on the beach, with outdoor pool
Tortuga Bay Hotel offers 30 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Beds feature Frette Italian sheets and premium bedding. 37-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach, a golf course, 8 outdoor tennis courts, and a marina are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is open daily.
Make yourself at home in one of the 30 guestrooms featuring microwaves and plasma televisions. Rooms have private balconies. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Tortuga Bay Hotel has 3 restaurants on site.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 8 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Ecotours
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Health club
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • DVD player
  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On a private beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • Banquet hall
  • Built in 2005

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Dryer
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Up to 50 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Bay Hotel
Hotel Tortuga Bay
Tortuga Bay
Tortuga Bay Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Punta Cana
Tortuga Hotel
Tortuga Bay Hotel Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Hotel Hotel Punta Cana

Tortuga Bay Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 104 out of 111 reviews
Rating 8 - Good. 5 out of 111 reviews
Rating 6 - Okay. 1 out of 111 reviews
Rating 4 - Poor. 1 out of 111 reviews
Rating 2 - Terrible. 0 out of 111 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding
Stayed 2 nights in Mar 2025

10/10 Excellent

Todd

Stayed 6 nights in Mar 2025

10/10 Excellent

Susanne

Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch service, views, villas and beach

Incredible service from the moment you step off you flight with the VIP airport service, felt like we were flying private. Yocasta and her team of ambassadors took care of everything we requested from restaurant reservations to golf tee times and transportation. The included breakfast was spectacular. Rooms are large, we had a 2 bedroom villa that was perfect for our family with teenagers. The personal golf cart parked outside our room made it easy to get around the whole Puntacana resort. Views from our room were amazing. Pool was a bit small but we spent our time at the beautiful and uncrowded beach. Can’t wait to return!
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and location with terrific beach and service.
Stayed 5 nights in Mar 2025

10/10 Excellent

darren

Travelled with family
Excellent hotel and experience
Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Liked: Cleanliness
Stayed 5 nights in Mar 2025

10/10 Excellent

William Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tortuga Bay is a beautiful and tropical paradise! From the moment you are met at the airport to the moment you have to depart the VIP service is exemplary! The luxurious Villa accommodations in a peaceful atmosphere on a wonderfully private beachfront property exceeded what we had expected and more! The Private Embajadores services are exceptional and all staffing at Tortuga Bay are courteous, respectful of your privacy, and go out of their way to make your experiences perfect; from Day Housekeeping to Night Turn Down(and chocolates), transport needs, wait staffing, and the list continues. Both Bamboo and La Yola restaurants are exceptional. A round of golf at La Cana directly on the ocean, with our tee time being managed through the Embajadores services at Tortuga Bay, was a once in a lifetime experience as well. Without question a recommendation to enjoy the spa offerings through the Punta Cana Resort as it also was amazing! We hope to go back someday as our stay at Tortuga Bay was not a vacation at a resort, but a vacation that was set amongst the beauty of Punta Cana with the staff at Tortuga Bay making us feel we were among family.
Stayed 7 nights in Jan 2025

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort! If you want to feel like royalty and have a truly relaxing vacation - book here. The service was unbelievable! Butlers book everything… top notch service everywhere. The food was delicious, creative and fresh. Beautiful, quiet beach with comfortable loungers.Huge, gorgeous room with amazing balcony (and two bathrooms) with amazing attention to details. Golf carts to get around the gated community. The ecological reserve is included and has beautiful cenotes. Bikes with personalized name plates. Fantastic spa. Surrounded by golf courses. VIP service to/from and at airport and free lounge at departure. We travel a lot and this is gem. Way better in person. We rarely go back to the same place but we’ll go back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Carolyn

Stayed 4 nights in Jan 2025

10/10 Excellent

Damian, Raleigh

Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias!!!
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful experience

Beautiful boutique hotel, quite, nice beach, service and restaurant also excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

maria E

Travelled with partner
Liked: Amenities, property conditions & facilities
Service was excellent.,Beautiful premises . Unique!! Loved it !!
Stayed 3 nights in Jul 2024

10/10 Excellent

K Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. This is a 5 star boutique hotel that is luxurious and serene. The staff if friending and accommodating and the property and clientele are accustomed to this kind of standard.
Stayed 2 nights in Jun 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was top notch. Attention to every detail was at the forefront of our experience. With only 30 beautiful rooms on your own private beach it was the home everyone wants. Staff was attentive and we would return here again, no questions asked
Stayed 5 nights in May 2024

10/10 Excellent

Prakiti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. The service staff were impressive. The hotel is beautifully situated right by the sea. We can’t wait to go back. Thanks so much for the staff of Tortuga Bay!
Stayed 4 nights in Apr 2024

10/10 Excellent

Jose Cojab

Travelled with family
Liked: Amenities
Beautiful place
Stayed 6 nights in Apr 2024

10/10 Excellent

Jean Olivia, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view! Just lovely. Incredible service.
Stayed 3 nights in Feb 2024

10/10 Excellent

Dereje

Liked: Cleanliness, amenities, property conditions & facilities
All around top class.
Stayed 6 nights in Nov 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best trip from the moment we got off the plane. Straight to VIP area- cold beer and water etc. Bags are found and you are walked thru Security to a van to take you 15 minutes to hotel. Great service from all Embajadores team at Tortuga Bay, booked your spa your golf your dinners private yoga drivers to dinner. Carlos Antonio and Felix and Juan Julio, Antonio and his smile. Joseph was a great host too.
Stayed 7 nights in Nov 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Noemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , clean , friendly staff, good service. Very vip status . Will return next year 😊
Stayed 6 nights in Jul 2023

10/10 Excellent

Eligia

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jun 2023