Save

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property

Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

View from property
Creator video - submitted by Ariblesssed
Exterior
Free daily buffet breakfast
Water park

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive

Explore the area

View map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000
  • Place, Cana Bay Golf Club
    ‪12 min walk‬
  • Place, Arena Gorda Beach
    ‪13 min drive‬
  • Place, Bavaro Beach
    ‪34 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪52 min drive‬

Room options

Caribbean Suite King Bed & Sofa bed

9.2 out of 10
Wonderful
(57 reviews)
  • Garden view
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Caribbean Suite Double Beds & Sofa Bed

9.0 out of 10
Wonderful
(35 reviews)
  • Garden view
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Pure Wellness Caribbean Suite King Bed & Sofa Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Suite, Multiple Beds (Pure Wellness Caribbean)

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

Islander Junior Suite King Bed & Sofa bed

9.4 out of 10
Exceptional
(30 reviews)
  • Garden view
  • 76 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Islander Junior Suite Two King Beds & Sofa Bed

8.6 out of 10
Excellent
(11 reviews)
  • Garden view
  • 76 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 73 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Caribbean Sand Suite Double beds & Sofa Bed

7.2 out of 10
Good
(13 reviews)
  • Garden view
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Caribbean Diamond King Bed & Sofa Bed

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Caribbean Diamond Double beds & Sofa Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 73 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

9.0 out of 10
Wonderful
(10 reviews)
  • Garden view
  • 159 sq m
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 159 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

Suite Economy with Garden View

  • 72 sq m
  • Sleeps 4

Suite Luxury with Garden View

  • 72 sq m
  • Sleeps 3

Accesible Caribbean Suite King Bed & Sofa Bed

  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Suite Double Beds & Sofa Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 73 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Suite King Bed & Sofa Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 73 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Double Suite Economy with internal view

  • 72 sq m
  • Sleeps 4

Similar properties

About the area

Punta Cana

With a stay at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort in Punta Cana (Bávaro), you'll be within a 15-minute drive of Cana Bay Golf Club and Cocotal Golf and Country Club. .This all-inclusive resort is 5.8 mi (9.4 km) from Macao Beach and 8.4 mi (13.5 km) from Los Corales Beach.

What's nearby

  • Cana Bay Golf Club - 12 min walk - 1.0 km
  • Arena Gorda Beach - 13 min drive - 2.4 km
  • Cocotal Golf and Country Club - 22 min drive - 11.2 km
  • Los Corales Beach - 27 min drive - 13.5 km
  • Bavaro Beach - 34 min drive - 17.0 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive

Restaurants

  • ‪La Altagracia - ‬14 min drive
  • ‪Quisqueya - ‬14 min drive
  • ‪Tarantela - ‬13 min drive
  • ‪Mangu - ‬13 min drive
  • ‪Marketplace Buffet - ‬1 min walk

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a health club, a hot tub, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Treat yourself to a stay in one of the 1775 individually decorated guestrooms, featuring outdoor private hot tubs. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Toro, one of the resort's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 20 bars/lounges, or 4 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Punta Cana? This resort has 65000 square feet (6039 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Toro - Onsite theme restaurant.
Gallos - Onsite theme restaurant. Open daily.
Ciao - This theme restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Ipanema - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Open daily.
Isla - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 20 bars/lounges
  • 3 swim-up bars
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Gallos
  • Ipanema
  • Isla
  • Toro

Things to do

  • 13 outdoor pools
  • 18-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Lazy river
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (65,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 buildings
  • 4 floors
  • Ballroom
  • Built in 2009
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
Hard Rock All Inclusive Punta Cana
Hard Rock Hotel & Casino All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Punta Cana Inclusiv

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1299 out of 2410 reviews
Rating 8 - Good. 440 out of 2410 reviews
Rating 6 - Okay. 298 out of 2410 reviews
Rating 4 - Poor. 139 out of 2410 reviews
Rating 2 - Terrible. 234 out of 2410 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Alyrei

Needs more improvement on the wait time with the
Stayed 3 nights in Dec 2025

6/10 Okay

Tomeca

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Front desk Angel was horrible customer service and rude. Concierge Rebecca and other manager unfortunately didn’t get his name were wonderful and actually rectified the problem with our room situation. Language barrier not alot of staff speak or understand english, also food buffet are luke warm to warm not hot. Possibly suggest a microwave or better warmers. Decent property needs some upgrading. Drivers on carts were extremely friendly and willing to help.
Stayed 5 nights in Dec 2025

10/10 Excellent

Lisa Therese

Stayed 4 nights in Dec 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness
Lacking
Stayed 6 nights in Nov 2025

2/10 Terrible

Reema, Northampton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The sales people pushed hard to get us to buy a time share. We said no and they just kept pushing which was a turn off. The resort was too big for our liking. We love the hard rock but this place was just too big for us. Not to mention the timeshare people.
Stayed 6 nights in Nov 2025

8/10 Good

ANDRZEJ KRZYSZTOF

Stayed 4 nights in Nov 2025

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2025

4/10 Poor

Rhonny

Disliked: Cleanliness, staff & service
Not clean areas, food without options, staff not gentle
Stayed 2 nights in Nov 2025

8/10 Good

Dominica

Travelled with family
Liked: Cleanliness, amenities
It was a nice experience, but I wouldn't return. It's a huge hotel where you have to use transportation within the complex. The rooms are super clean, and the bed is like floating on a cloud. There's a variety of food available 24 hours a day, the pools are very well maintained, and the drinks are genuine. Prices in the hotel shops are excessively high. The room service is excellent. I think they could offer more for the price.
Dessert at Los Gallos Restaurant
Dessert at Los Gallos Restaurant
Beautiful Beach
Stayed 5 nights in Nov 2025

10/10 Excellent

Silvia, RESTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was awesome. It is very large but has shuttles if you don’t want to walk. Lots of pools, bartenders were great, entertainment was great, lots of food options and never had to wait long to be seated. There weren’t any planned teen activities but plenty to do on your own. We would recommend.
Stayed 4 nights in Nov 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Hyong, Atlanta

Stayed 4 nights in Nov 2025

8/10 Good

Tolgar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Clean. Comfortable. And actually upgraded, TWICE. So major kudos to the hotel for accommodating us with the room. When we checked in, they stated the room I had booked was not available for some reason, so they upgraded us to ocean front. So very happy with that. Only problem was that it had no hot water. We asked the hotel to fix it and they tried and tried and couldn’t fix it. They were kind of slow addressing it. Ultimately they upgraded us once more to a different room but even bigger! And nicer. Also on ocean front. So they did a good job in the end. The housekeeping was a bit questionable in that towels seem to be limited in the number of towels they give you but no big deal really. All in all, great experience. Just be prepared to walk, A LOT. The resort and absolutely MASSIVE in scale. Something like 15 pools, 15 restaurants and a beach that seems to stretch for miles. Never been to a resort this amazingly big. They do have shuttle services so if you don’t want to get your 10k steps a day in, which is very easy to do here. You can grab the shuttles which come around every 10-15 minutes. Food was pretty good too. Would recommend this hotel. Great for families.
Stayed 4 nights in Nov 2025

8/10 Good

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noce
Stayed 5 nights in Nov 2025

6/10 Okay

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac was not cooling, room bar empty, hot beverages.
Stayed 1 night in Nov 2025

10/10 Excellent

Vicki Pittas

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was exceptional. The rooms were clean. Service was great and the food was good too. We will definitely be going to another hard rock in a different location in the future.
Stayed 4 nights in Nov 2025

10/10 Excellent

Harol

Stayed 1 night in Nov 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities
Some rooms need updating
Stayed 1 night in Nov 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this resort. This time though was very long wait times for everything. Especially dissatisfied with the VIP check in as only 1 staff member worked it so it wasn't VIP at all, after waiting over an hr to check in I had to go to general check in to get faster service. Check out was even more of a disaster.
Stayed 7 nights in Nov 2025

6/10 Okay

Herminia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Martha Cecilia Ocampo

Liked: Cleanliness, amenities, property conditions & facilities
Yes every thing was excelent
Stayed 4 nights in Nov 2025

10/10 Excellent

Rawle, freeport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2025

2/10 Terrible

Cesar

Disliked: Property conditions & facilities, room comfort
No logramos viajar a punta cana por problemas de vuelos cancelados, el hotel no tuvo en cuenta dicho problema y hemos perdido todo el dinero, estuve siempre buscando ayuda, por medio de correos, por medio de ustedes de hoteles.com y no recibí ayuda y/o solución alguna, no tuvieron en cuenta nuestro problema y eso para nosotros fue bastante difícil, quisimos que nos ayudaran al menos a cambiar fechas sin penalidad teniendo en cuenta que fue una falla de vuelos casi mundial
Stayed 2 nights in Nov 2025

6/10 Okay

Veronica

Stayed 5 nights in Nov 2025

10/10 Excellent

freddy

Stayed 3 nights in Nov 2025