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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property

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Creator video - submitted by Ariblesssed
Free daily buffet breakfast
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included

Explore the area

View map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000
  • Place, Cana Bay Golf Club
    ‪12 min walk‬
  • Place, Arena Gorda Beach
    ‪13 min drive‬
  • Place, Bavaro Beach
    ‪30 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪46 min drive‬

Room options

View all photos for Caribbean Suite King Bed & Sofa bed

Minibar, in-room safe, individually decorated, desk

Caribbean Suite King Bed & Sofa bed

9.2 out of 10
Wonderful
(52 reviews)
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Suite Double Beds & Sofa Bed

TV

Caribbean Suite Double Beds & Sofa Bed

8.8 out of 10
Excellent
(32 reviews)
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Pure Wellness Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Pure Wellness Caribbean Suite King Bed & Sofa Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds (Pure Wellness Caribbean)

Minibar, in-room safe, individually decorated, desk

Suite, Multiple Beds (Pure Wellness Caribbean)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Islander Junior Suite King Bed & Sofa bed

Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Islander Junior Suite King Bed & Sofa bed

9.4 out of 10
Exceptional
(28 reviews)
  • 76 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Islander Junior Suite Two King Beds & Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed | In-room dining

Islander Junior Suite Two King Beds & Sofa Bed

8.6 out of 10
Excellent
(11 reviews)
  • 76 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite King Bed & Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Caribbean Sand Suite King Bed & Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 73 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Caribbean Sand Suite Double beds & Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed | In-room dining

Caribbean Sand Suite Double beds & Sofa Bed

7.2 out of 10
Good
(12 reviews)
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Diamond King Bed & Sofa Bed

Garden view

Caribbean Diamond King Bed & Sofa Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Diamond Double beds & Sofa Bed

Caribbean Diamond Double beds & Sofa Bed | In-room dining

Caribbean Diamond Double beds & Sofa Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

8.6 out of 10
Excellent
(4 reviews)
  • 73 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

TV

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 159 sq m
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

View all photos for Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

TV

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

8.0 out of 10
Very good
(1 review)
  • 159 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Accesible Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Accesible Caribbean Suite King Bed & Sofa Bed

  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 73 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Deluxe Suite King Bed & Sofa Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 73 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Punta Cana

With a stay at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort in Punta Cana (Bávaro), you'll be within a 15-minute drive of Cana Bay Golf Club and Cocotal Golf and Country Club. .This all-inclusive resort is 3.5 mi (5.7 km) from Arena Gorda Beach and 5.8 mi (9.4 km) from Macao Beach.
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Cana Bay Golf Club - 12 min walk - 1.0 km
  • Arena Gorda Beach - 13 min drive - 2.4 km
  • Cocotal Golf and Country Club - 19 min drive - 10.4 km
  • Los Corales Beach - 22 min drive - 13.0 km
  • Bavaro Beach - 30 min drive - 16.5 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive

Restaurants

  • ‪Quisqueya - ‬14 min drive
  • ‪La Altagracia - ‬14 min drive
  • ‪Kaori - ‬13 min drive
  • ‪Marketplace Buffet - ‬1 min walk
  • ‪Sports Bar - ‬13 min drive

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Luxury resort on the beach, with 13 outdoor pools
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a health club, a hot tub, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Treat yourself to a stay in one of the 1775 individually decorated guestrooms, featuring outdoor private hot tubs. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Toro, one of the resort's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 20 bars/lounges, or 4 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Punta Cana? This resort has 65000 square feet (6039 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Toro - Onsite theme restaurant.
Gallos - Onsite theme restaurant. Open daily.
Ciao - This theme restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Ipanema - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Open daily.
Isla - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 20 bars/lounges
  • 3 swim-up bars
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Gallos
  • Ipanema
  • Isla
  • Toro

Things to do

  • 13 outdoor pools
  • 18-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Lazy river
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (65,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 buildings
  • 4 floors
  • Ballroom
  • Built in 2009
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
Hard Rock All Inclusive Punta Cana
Hard Rock Hotel & Casino All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Punta Cana Inclusiv

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1208 out of 2282 reviews
Rating 8 - Good. 423 out of 2282 reviews
Rating 6 - Okay. 289 out of 2282 reviews
Rating 4 - Poor. 139 out of 2282 reviews
Rating 2 - Terrible. 223 out of 2282 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Rosanna

Travelled with partner
Liked: Staff & service
To start off I didn’t like the food in my he buffets. This is the only hotel you have to pay for your own drinks in the casino and in the disco. I believe they charge a lot off money to have this separate and the night life at the resort is very limited and boring. I definitely had higher expectations. Don’t recommend it for the amount of money you spend.
Stayed 4 nights in Sep 2025

4/10 Poor

Jermaine

Liked: Staff & service, room comfort
Disliked: Cleanliness
Food and drinks were medicore. Outside tub/jacuzzi was stained black. Shower had mold in the corner.
Stayed 4 nights in Sep 2025

4/10 Poor

Marisela

Not worth the hype

Room was Okey cleaned. Staff was friendly Pool was fun. Food was the worst and mediocre. For the price i was not impressed. I had to eat out. It lack entertainment
Stayed 1 night in Sep 2025

8/10 Good

Wendy Tatiana

Liked: Cleanliness, staff & service, amenities
food was ok could be better specially the Buffett
Stayed 4 nights in Sep 2025

8/10 Good

Ricardo

Stayed 3 nights in Sep 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were great .. except lazy river, was full of leaves
Stayed 4 nights in Sep 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was lovely ! Two bathrooms and a huge bedroom !
Stayed 3 nights in Sep 2025

6/10 Okay

Sarabjeet

Travelled with family
Disliked: Cleanliness, staff & service
Bed had bed bugs , my niece had to change rooms day 3 after being bitten all over her face . Her arm was swollen from a spider bite and the clinic at the resort sent her to the hospital, $1400 USD dollars later came back with nothing and ended up paying another $60 US for antibiotics. Resort refused to acknowledge anything happened. The rooms , we had a suite were old , musky , AC barely worked, lizards crawling around on the walls , remote for tv didn’t work, bathroom door brink of breaking, toilet leaked water everywhere, the list goes on and on . Very disappointing! Will never return!
Bed Bugs
Stayed 7 nights in Sep 2025

10/10 Excellent

Derrick Rene

Stayed 6 nights in Sep 2025

10/10 Excellent

Keth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time here at the resort and it was amazing!! Hard Rock Punta Cana doesn't owe me anything. Thank you for an amazing time!
Stayed 3 nights in Sep 2025

6/10 Okay

Lou

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food and Facility is great but service not that great, employee not accommodating and most employee have language barrier.
Stayed 3 nights in Sep 2025

10/10 Excellent

NORLEIDY, Hallandale Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ This was our first time at Hard Rock Punta Cana, and we couldn’t have asked for a better experience! The bartenders at the Drum Pool — Freddy, Joel, and Wilmer — went above and beyond. They provided excellent customer service, always had a great attitude, and made the atmosphere fun and enjoyable. Their drinks were amazing, and they truly helped make our vacation unforgettable. The food was delicious, the service all around the resort was outstanding, and we honestly have no complaints. We’re already looking forward to coming back. Thank you to the Hard Rock team, and especially to Freddy, Joel, and Wilmer, for making our stay so special!
Stayed 5 nights in Sep 2025

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in: Nearly 2 hours — painfully slow. Getting around: Hotel transport is unreliable. Without a golf cart, expect long waits. Golf cart trap: Price looks high already, then surprise — extra pick-up fee plus a deposit at the counter.
Stayed 4 nights in Sep 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and safe environment
Stayed 4 nights in Sep 2025

10/10 Excellent

Andrew

Pleasant
Stayed 3 nights in Sep 2025

10/10 Excellent

Krystal Z

Stayed 5 nights in Sep 2025

10/10 Excellent

David

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 1 night in Sep 2025

10/10 Excellent

Cintya E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i enjoyed our first visit to Hard Rock. We are coming back :))
Stayed 4 nights in Sep 2025

2/10 Terrible

Angel Luis

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Laysa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the stay here! There was a variety of different things to do. To eat, there is 7 restaurants that were all amazing! Food & drink trucks all over the resorts. A bunch of activities all throughout the day. I highly recommend staying here!
Stayed 4 nights in Aug 2025

2/10 Terrible

Mitchella

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Poor value for money and unhelpful staff. Woke up at 5am to ask how my stay was.
Stayed 1 night in Sep 2025

10/10 Excellent

Simran

Liked: Amenities, property conditions & facilities
We had a lot of fun everyone is so friendly
Stayed 4 nights in Sep 2025

2/10 Terrible

David

Stayed 4 nights in Sep 2025

2/10 Terrible

nestor

Stayed 3 nights in Sep 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Would never stay here again
Stayed 3 nights in Aug 2025