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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property

Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

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Creator video - submitted by Ariblesssed
Water park
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • All-inclusive

Explore the area

View map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000
  • Place, Cana Bay Golf Club
    ‪10 min drive‬
  • Place, Iberostar Golf Course
    ‪17 min drive‬
  • Place, Cocotal Golf and Country Club
    ‪19 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪39 min drive‬

Room options

View all photos for Caribbean Suite King Bed & Sofa bed

Minibar, in-room safe, individually decorated, desk

Caribbean Suite King Bed & Sofa bed

9.2 out of 10
Wonderful
(66 reviews)
  • Garden view
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Caribbean Suite Double Beds & Sofa Bed

TV

Caribbean Suite Double Beds & Sofa Bed

9.0 out of 10
Wonderful
(38 reviews)
  • Garden view
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Pure Wellness Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Pure Wellness Caribbean Suite King Bed & Sofa Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds (Pure Wellness Caribbean)

Minibar, in-room safe, individually decorated, desk

Suite, Multiple Beds (Pure Wellness Caribbean)

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Islander Junior Suite King Bed & Sofa bed

Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Islander Junior Suite King Bed & Sofa bed

9.4 out of 10
Exceptional
(35 reviews)
  • Garden view
  • 76 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Islander Junior Suite Two King Beds & Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed | In-room dining

Islander Junior Suite Two King Beds & Sofa Bed

8.8 out of 10
Excellent
(12 reviews)
  • Garden view
  • 76 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Caribbean Sand Suite King Bed & Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Caribbean Sand Suite King Bed & Sofa Bed

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 73 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Caribbean Sand Suite Double beds & Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed | In-room dining

Caribbean Sand Suite Double beds & Sofa Bed

7.2 out of 10
Good
(13 reviews)
  • Garden view
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Caribbean Diamond King Bed & Sofa Bed

Garden view

Caribbean Diamond King Bed & Sofa Bed

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Caribbean Diamond Double beds & Sofa Bed

Caribbean Diamond Double beds & Sofa Bed | In-room dining

Caribbean Diamond Double beds & Sofa Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 73 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

TV

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

9.0 out of 10
Wonderful
(10 reviews)
  • Garden view
  • 159 sq m
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

TV

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 159 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Accesible Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Accesible Caribbean Suite King Bed & Sofa Bed

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed

8.0 out of 10
Very good
(3 reviews)
  • 73 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Deluxe Suite King Bed & Sofa Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 73 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Punta Cana

With a stay at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort in Punta Cana (Bávaro), you'll be within a 15-minute drive of Cana Bay Golf Club and Cocotal Golf and Country Club. .This all-inclusive resort is 3.5 mi (5.7 km) from Arena Gorda Beach and 5.8 mi (9.4 km) from Macao Beach.
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Cana Bay Golf Club - 10 min drive - 1.6 km
  • Punta Blanca Golf Course - 17 min drive - 5.7 km
  • Iberostar Golf Course - 17 min drive - 8.1 km
  • Cocotal Golf and Country Club - 19 min drive - 12.2 km
  • Arena Gorda Beach - 20 min drive - 8.6 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive

Restaurants

  • ‪La Altagracia - ‬14 min drive
  • ‪Tarantela - ‬13 min drive
  • ‪Mangu - ‬13 min drive
  • ‪Quisqueya - ‬14 min drive
  • ‪Sports Bar - ‬13 min drive

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a health club, a hot tub, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Treat yourself to a stay in one of the 1775 individually decorated guestrooms, featuring outdoor private hot tubs. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Toro, one of the resort's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 20 bars/lounges, or 4 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Punta Cana? This resort has 65000 square feet (6039 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Toro - Onsite theme restaurant.
Gallos - Onsite theme restaurant. Open daily.
Ciao - This theme restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Ipanema - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Open daily.
Isla - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 20 bars/lounges
  • 3 swim-up bars
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Gallos
  • Ipanema
  • Isla
  • Toro

Things to do

  • 13 outdoor pools
  • 18-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Lazy river
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (65,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 buildings
  • 4 floors
  • Ballroom
  • Built in 2009
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
Hard Rock All Inclusive Punta Cana
Hard Rock Hotel & Casino All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Punta Cana Inclusiv

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1421 out of 2600 reviews
Rating 8 - Good. 474 out of 2600 reviews
Rating 6 - Okay. 329 out of 2600 reviews
Rating 4 - Poor. 138 out of 2600 reviews
Rating 2 - Terrible. 238 out of 2600 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Peter

Liked: Staff & service, amenities
Stayed 3 nights in Feb 2026

8/10 Good

Jaime

Stayed 3 nights in Feb 2026

6/10 Okay

Ashley

Travelled with family, Travelled with partner
My room was pretty with a garden view, the staff was pretty good except for times receiving wrong information from different staff members pertaining to checkout and meeting Amstar transportation rep. The food was horrible I would rate it 3/10 the food was cold at both buffet restaurants.
Stayed 2 nights in Feb 2026

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless But I asked for 2 queen beds They gave one king plus sofa I requested additional portable bed But they didn’t respond
Stayed 6 nights in Feb 2026

10/10 Excellent

Carmen L. Del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast friendly Laura at check out was the best
Stayed 2 nights in Feb 2026

10/10 Excellent

chadi

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went there out of luck since we couldn’t get accommodated at another resort( ocean el faro). What a difference, I had vowed not to go back to the DR. If I do, it will only be the hard rock
Stayed 3 nights in Feb 2026

2/10 Terrible

Carolina

Travelled with family
Liked: Amenities
Disliked: Staff & service
I had different bad experiences with hotel employees.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yoeli, Ylca, Miguel, Wilton all provided excellent service and made our stay enjoyable! Thanks Hard Rock. Many reviews were misleading. It had great food and great entertainment. Beds were comfortable.
Stayed 5 nights in Feb 2026

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bathroom was well laid out, we also enjoyed the view from our balcony. However trying to keep the room at a comfortable temperature was an impossible. The AC unit only had one speed which was noisy and cold air only blew on the bed.
Stayed 6 nights in Feb 2026

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 2 nights in Feb 2026

10/10 Excellent

Diego

Stayed 3 nights in Feb 2026

8/10 Good

Azita

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All the restaurants and food options were great. The hotel was very clean and well maintained. However, there were a few issues. The internet connection was very weak and did not work properly outside, especially around the pool and beach areas. The bed was quite squeaky and uncomfortable, which made it difficult to sleep. There was no blanket in the room when we arrived, and we only received one after several follow-ups with housekeeping. Overall, we enjoyed our stay, but these issues affected our comfort.
Stayed 6 nights in Feb 2026

10/10 Excellent

Rujay

Stayed 4 nights in Feb 2026

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything was absolutely perfect
Stayed 5 nights in Feb 2026

4/10 Poor

Romina, new york

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Too big. Overwhelming. Not for our family. And the food and attention in the restaurants was terrible
Stayed 2 nights in Feb 2026

10/10 Excellent

Tessa

Liked: Cleanliness, amenities, property conditions & facilities
Pools
Stayed 4 nights in Feb 2026

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, amenities
The room was clean with a great view. The resort was huge and full of fun activities.
Stayed 5 nights in Feb 2026

10/10 Excellent

Gerardo

Stayed 5 nights in Feb 2026

2/10 Terrible

Erik, Gaithersburg

Stayed 5 nights in Feb 2026

2/10 Terrible

Moshe

Disliked: Cleanliness, amenities
Hard Rock revealed its colors during the delay due to snow storm in New York. Our flight on Sunday was cancelled. So we had to extend our stay. On Sunday, I asked the front to hold the room i was in for at least another day. He told me i had until the next day, 12 pm to book it for the same rate agreed upon. I asked him to memorialize all of this in the system as a note so the rate doesnt change. He said he did. The next morning guess what? They realized a ton of other people delayed so they decided to jack up my price by $500 per night. After I demanded the manager, Willy, who is the shortest one in the hotel, tried to intimidate me and silence me. He didn't realize that I am an attorney and would never let him silence me. Willy, this one is for you and your fake tough friend who demanded you dont give me the reservation. I told you in your face no one would kick me out and guess what? No one kicked me out. Did they? And if you thought you were getting an apology, you made a big mistake. This doesn't end here. You tried to kick me out of the hotel with my three kids. You will regret what you tried to do while our family was dealing with an emergency.
Stayed 6 nights in Feb 2026

2/10 Terrible

Allan

Stayed 2 nights in Feb 2026

10/10 Excellent

Shelly

Stayed 5 nights in Feb 2026

10/10 Excellent

kara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was truly amazing. Very impressed with their willingness to help. Activites were great. Food options were plenty!
Stayed 7 nights in Feb 2026

10/10 Excellent

Brittany

Stayed 5 nights in Feb 2026

8/10 Good

Julio, Quito

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room - amenities
Stayed 4 nights in Feb 2026