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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property

Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Mini-golf
Outdoor wedding area
Lobby
Casino
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • All-inclusive
  • Breakfast included

Explore the area

View map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000
  • Cana Bay Golf Club
    ‪12 min walk‬
  • Arena Gorda Beach
    ‪13 min drive‬
  • Iberostar Golf Course
    ‪14 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪34 min drive‬

Room options

View all photos for Accesible Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Accesible Caribbean Suite King Bed & Sofa Bed

  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Deluxe Suite King Bed & Sofa Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 73 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Caribbean Suite Double Beds & Sofa Bed

TV

Caribbean Suite Double Beds & Sofa Bed

8.8 out of 10
Excellent
(31 reviews)
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Suite King Bed & Sofa bed

Minibar, in-room safe, individually decorated, desk

Caribbean Suite King Bed & Sofa bed

9.0 out of 10
Wonderful
(47 reviews)
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Islander Junior Suite Two King Beds & Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed | In-room dining

Islander Junior Suite Two King Beds & Sofa Bed

8.6 out of 10
Excellent
(11 reviews)
  • 76 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Islander Junior Suite King Bed & Sofa bed

Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Islander Junior Suite King Bed & Sofa bed

9.4 out of 10
Exceptional
(26 reviews)
  • 76 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds (Pure Wellness Caribbean)

Minibar, in-room safe, individually decorated, desk

Suite, Multiple Beds (Pure Wellness Caribbean)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Pure Wellness Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Pure Wellness Caribbean Suite King Bed & Sofa Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

TV

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 159 sq m
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

View all photos for Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

TV

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

8.0 out of 10
Very good
(1 review)
  • 159 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

8.6 out of 10
Excellent
(4 reviews)
  • 73 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Diamond Double beds & Sofa Bed

Caribbean Diamond Double beds & Sofa Bed | In-room dining

Caribbean Diamond Double beds & Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Diamond King Bed & Sofa Bed

Garden view

Caribbean Diamond King Bed & Sofa Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite Double beds & Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed | In-room dining

Caribbean Sand Suite Double beds & Sofa Bed

8.6 out of 10
Excellent
(8 reviews)
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite King Bed & Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Caribbean Sand Suite King Bed & Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 73 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About the area

Punta Cana

With a stay at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort in Punta Cana (Bávaro), you'll be within a 15-minute drive of Cana Bay Golf Club and Cocotal Golf and Country Club. .This all-inclusive resort is 5.8 mi (9.4 km) from Macao Beach and 3.5 mi (5.7 km) from Arena Gorda Beach.
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Cana Bay Golf Club - 12 min walk - 1.0 km
  • Punta Blanca Golf Course - 12 min drive - 3.4 km
  • Arena Gorda Beach - 13 min drive - 2.4 km
  • Iberostar Golf Course - 14 min drive - 7.5 km
  • Macao Beach - 19 min drive - 12.3 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive

Restaurants

  • ‪Selections Buffet - ‬11 min drive
  • ‪La Altagracia - ‬14 min drive
  • ‪Mangu - ‬13 min drive
  • ‪Sports Bar - ‬13 min drive
  • ‪Quisqueya - ‬14 min drive

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Luxury resort on the beach, with 13 outdoor pools
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and minibars. Rooms open to furnished balconies. These individually decorated accommodations include sofa beds. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a health club, a hot tub, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Treat yourself to a stay in one of the 1775 individually decorated guestrooms, featuring outdoor private hot tubs. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Toro, one of the resort's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 20 bars/lounges, or 4 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Punta Cana? This resort has 65000 square feet (6039 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Toro - Onsite theme restaurant.
Gallos - Onsite theme restaurant. Open daily.
Ciao - This theme restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Ipanema - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Open daily.
Isla - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 20 bars/lounges
  • 3 swim-up bars
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Gallos
  • Ipanema
  • Isla
  • Toro

Things to do

  • 13 outdoor pools
  • 18-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Lazy river
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (65,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 buildings
  • 4 floors
  • Ballroom
  • Built in 2009
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
Hard Rock All Inclusive Punta Cana
Hard Rock Hotel & Casino All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Punta Cana Inclusiv

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1049 out of 2033 reviews
Rating 8 - Good. 371 out of 2033 reviews
Rating 6 - Okay. 282 out of 2033 reviews
Rating 4 - Poor. 133 out of 2033 reviews
Rating 2 - Terrible. 198 out of 2033 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Jesabel

Travelled with partner
Liked: Amenities, property conditions & facilities
Food in all restaurants, exccept El Toro, was less than decent, same with drinks. After cheking in, they try to have you schedule 90min meeting to sell you a vacation package. Overall employees service is poor. I was truly disappointed.
Stayed 3 nights in May 2025

8/10 Good

Jaxson

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and very nice. The hotel was super clean and for the most part the staff was amazing. The food was ok at best, that was the biggest disappointment.
Stayed 5 nights in May 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants were good. Pool options excellent and beach front beautiful.
Stayed 7 nights in May 2025

10/10 Excellent

Ian Lionel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort really enjoyed my stay, would definitely go back
Stayed 4 nights in May 2025

8/10 Good

Miriam a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en general fue bueno
Stayed 4 nights in May 2025

2/10 Terrible

JOSE A

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Customer service is very poor. The staff are untrained and helpless when you approach them. Food amenities are the same; not much variety day after day. The rooms are not decorated upon arrival. Room service is not what is described. Food never arrives, and if it does, an hour later. Overall, not a good hotel to stay.
Stayed 3 nights in May 2025

10/10 Excellent

Patricia E

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience staff was always very friendly and attentive
Stayed 5 nights in May 2025

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived the room was not clean correctly the mattress was not clean when we lay down after walking and looking around the property and after we took a shower we find out that the one side of the matress was full of urine and we had to sleep on a sofa bed
Stayed 2 nights in May 2025

10/10 Excellent

Svetlana, Chicago

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, we will be back for sure.
Stayed 8 nights in Apr 2025

6/10 Okay

Julia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The food at the restaurants was sub par. Housekeeping was poor. When asking for information, multiple answers were given depending on who was asked.
Stayed 7 nights in May 2025

10/10 Excellent

Tory

Great!
Stayed 1 night in May 2025

10/10 Excellent

Delwin A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence, friendly staff, especially the hard working haitians
Stayed 5 nights in May 2025

6/10 Okay

alexander

Liked: Property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Cesar

Travelled with family and small children
Liked: Amenities, property conditions & facilities
This is the second time we go to this resort and it did not disappoint us the most of the time, The place is beautiful,clean the room was awesome, the food amazing but the most important of all is the staff, Your staff is amazing, always making sure that we were taken care of, and your security staff just awesome. I only have an observation, the very first night I had a call regarding an welcome breakfast the next day which apparently is for the guests leaving in the USA, I was offered this and some Spa treatment or $100 dollars towards the Rock shop, I could not go on the next day so that I was advised to go the day after which I was there with my family as we got up earlier to be there on time for 8:00 am, well we airhead there for 15 minutes because poner the staff finding out I leave in DR they completely lost their interest on us, it was that representative which I forgot his name, really don’t care about this offer however i’m on vacation I I understand they work on sale and commission however they should not cherry pick on people, to start with I told them I leave in DR however I work abroad and that’s why I have an US address. Apart from that me and my family are very happy with our experience in the resort and definitely will come back.
Stayed 3 nights in May 2025

2/10 Terrible

Michelle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This property has went from great to average. With the facility being under new management it has went down hill. I stayed at this facility in two other occasions and it was remarkable. I came back expecting the same thing and was very surprised to say the least. Not to mention it was my honeymoon. They had a restaurant and theater closed. This is prime time season. Housekeeping/bar keep left my door open. Air conditioner and lights went out in room and the repair person took over an hour to show up. They had to reboot the system from the room. The casino host, drink girls would not assist you unless you had a player’s card nor would the cashier cash your ticket without a players card. This experience was definitely not what I was expecting to say the least once again. I can say one thing that they made special was the private dinner they provided to us was nice. Other than that the experience was not great.
Stayed 7 nights in May 2025

10/10 Excellent

Thomas

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amazing you won't be disappointed
Stayed 2 nights in May 2025

8/10 Good

ines

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was ok. The amenities we booked this hotel unfortunately were not available during our stay. The club is open from Wednesday through Saturday. The alternatic
Stayed 1 night in May 2025

10/10 Excellent

Anielka Mirsegy Corea

Liked: Cleanliness, staff & service, property conditions & facilities
excellent service
Stayed 6 nights in Apr 2025

10/10 Excellent

Mariely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Mariely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Lizia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ESTADIA DOS SONHOS

Uma palavra descreve toda estadia do checkin ao checkout: SENCACIONAL!!
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Stayed 3 nights in May 2025

2/10 Terrible

Robert

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was not a good experience, to much to even type. From the start as soon as we got there you feel uncomfortable being watched like hawks by all the worker. Have stupid rules about lost keys. Security guards everywhere which is fine for safety but not to make you feel uncomfortable by watching every move you make and in the casino starring you down and hawking you as if you are some kind of criminal. The food was absolutely terrible. The rooms were dirty at check in. I wouldn’t recommend this hotel, feels more as if you are in prison then relaxing. Bartenders would give drinks without alcohol and if you said hey there’s no alcohol they would reply back oh it’s an all inclusive which would not make any sense. Asked for a room tech multiple times to fix issues, had to wait hours till someone came to fix the AC and bring me a tv remote. Towels were all dirty in the rooms and by the pools, need to better clean them. Like I said not the best experience or vacation I’ve had.
Stayed 4 nights in Apr 2025

10/10 Excellent

Denise

Stayed 3 nights in May 2025

8/10 Good

Constantino, Santo Domingo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good waterpark
Stayed 3 nights in May 2025