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Hotel Riu Vallarta - All Inclusive

3.5 star property

Photo gallery for Hotel Riu Vallarta - All Inclusive

On the beach, sun-loungers, beach towels, beach massages
Lobby
4 outdoor pools, pool umbrellas
Aerial view
5 bars/lounges, swim-up bar, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Spa

Explore the area

View map
Av. de los Cocoteros s/n, Lote LL-Cond-Maestro FI, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    ‪2 min drive‬
  • Playa Bucerías
    ‪6 min drive‬
  • Nayar Vidanta Golf
    ‪8 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪16 min drive‬

Room options

View all photos for Double Room (M)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (M)

8.6 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, Partial Ocean View (U)

8.6 out of 10
Excellent
(143 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (U)

8.8 out of 10
Excellent
(150 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Kids Free | C)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (Kids Free | C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (E)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (E)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Room (L)

2 bedrooms, minibar, in-room safe, laptop workspace

Standard Room (L)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Double Room (B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room (B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Junior Suite (B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Partial Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, Partial Ocean View (B2C-US)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite (C)

8.2 out of 10
Very good
(12 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (C)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite, Ocean View (C)

8.8 out of 10
Excellent
(3 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Family Room (U)

7.6 out of 10
Good
(8 reviews)
  • 39 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Bunk Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Room (L)

2 bedrooms, minibar, in-room safe, laptop workspace

Family Room (L)

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Double Room (C)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (C)

9.6 out of 10
Exceptional
(23 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(148 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (M)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (M)

8.6 out of 10
Excellent
(17 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (C)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, Partial Ocean View (C)

9.0 out of 10
Wonderful
(32 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room (C)

2 bedrooms, minibar, in-room safe, laptop workspace

Family Room (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Standard Double Room, Connecting Rooms (L)

2 bedrooms, minibar, in-room safe, laptop workspace

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (L)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (L)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (M)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite, Ocean View (M)

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite, Ocean View (L)

  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms (U)

7.4 out of 10
Good
(11 reviews)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room, Connecting Rooms (C)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite (M)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite (M)

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Partial Sea View (M)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, Partial Sea View (M)

8.0 out of 10
Very good
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Family Room (B2C-US)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Suite, Ocean View (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite, Ocean View (U)

8.0 out of 10
Very good
(2 reviews)
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

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About the area

Nuevo Vallarta

When you stay at Hotel Riu Vallarta - All Inclusive in Nuevo Vallarta, you'll be on the beach, within a 5-minute drive of Bay of Banderas and Nuevo Vallarta Beach. .This all-inclusive property is 3.7 mi (5.9 km) from Playa Bucerías and 3.8 mi (6.1 km) from Vallarta Adventures.

What's nearby

  • Nuevo Vallarta Beach - 2 min drive - 1.6 km
  • Playa Bucerías - 6 min drive - 3.5 km
  • Vallarta Adventures - 7 min drive - 6.5 km
  • Nayar Vidanta Golf - 8 min drive - 7.3 km
  • Mayan Palace Nuevo Vallarta Golf Course - 8 min drive - 7.3 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 24 min drive

Restaurants

  • Reflect Krystal Sky Bar
  • ‪Don Rafael - ‬7 min walk
  • ‪La Botana - ‬7 min walk
  • ‪Riu Palace Piano Bar - ‬14 min walk
  • ‪Kulinarium - ‬8 min walk

About this property

Hotel Riu Vallarta - All Inclusive

Family-friendly fun on the beach, with 4 outdoor pools
Hotel Riu Vallarta - All Inclusive offers 678 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Nuevo Vallarta property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 678 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a health club, and a sauna. Additional features at this Art Deco property include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at Don Rafael, one of the property's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Don Rafael - This buffet restaurant serves breakfast, lunch, and dinner.
Kulinarium - This restaurant serves dinner only. Open daily.
Nirvana - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Il Gusto - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
La Boheme - Onsite bar. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Don Rafael
  • Il Gusto
  • Kulinarium
  • La Boheme
  • Nirvana

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Bicycles
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On the beach
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • Art Deco architecture
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Riu
Riu Vallarta All Inclusive All-inclusive property
Riu Vallarta
Riu Vallarta All Inclusive
Vallarta Riu
Riu Vallarta Hotel Nuevo Vallarta
Riu Vallarta Nuevo
Riu Vallarta All Inclusive
Hotel Riu Vallarta - All Inclusive Nuevo Vallarta
Hotel Riu Vallarta - All Inclusive All-inclusive property

Hotel Riu Vallarta - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1704 out of 3213 reviews
Rating 8 - Good. 809 out of 3213 reviews
Rating 6 - Okay. 406 out of 3213 reviews
Rating 4 - Poor. 154 out of 3213 reviews
Rating 2 - Terrible. 140 out of 3213 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Liked: Staff & service
We enjoyed the staff. They were generally very friendly and eager to help and direct. We did not feel the quality of the rooms and amenities met expections. Dining options were limited and seemed to guide people towards a buffet and that food was marginal.
Stayed 6 nights in May 2025

10/10 Excellent

Ernesto, Tandil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

Tammy Denise

Stayed 7 nights in May 2025

8/10 Good

Brian Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property, excellent food and the staff was very attentive. Overall a very good experience. Only negative was they did not honor Expedia Platinum, our room was on the second floor and the view was of the first floor roof. The resort was nowhere near full, so I was a bit surprised they did not accommodate.
Stayed 7 nights in May 2025

8/10 Good

Brooke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great overall. Nice pools, private beach, and tons of engaging activities going on all day. Not all dining options were open every day, which meant that wait times for dinner were lengthy at times. To figure out what was going on and when, along with which restaurants were open, you had to use the app. It was a bit tricky to navigate around at first, especially since the app didn't say where on the property something would be happening. For example, it will say "Aquatic Basketball" but won't tell you which pool it is in or if it is at the beach.
Stayed 3 nights in May 2025

10/10 Excellent

Scott

Stayed 6 nights in May 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly and fun. Eric needs a raise, that man works his ass of entertaining and is hilarious. Abel was very prompt with drinks at the pool bar.
Stayed 4 nights in May 2025

10/10 Excellent

MAURICIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Luckey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay
Stayed 14 nights in Apr 2025

6/10 Okay

MARIA DE LA LUZ, SAN DIEGO

Disliked: Cleanliness
Elevator out of service for 4 days, good very lame, limited restaurants it open for dinner no reservations on the ones that did and everything buffet style. No waiters in the patio…

6/10 Okay

MARIA, SAN DIEGO

Travelled with family
Disliked: Staff & service
Elevator out of service traveling with an elderly woman! Food not great just… no waiters during night festivities you had to get up and get your drinks. Will I stay again NO!
Stayed 4 nights in May 2025

10/10 Excellent

IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 9 nights in Apr 2025

10/10 Excellent

Ernesto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 4 nights in May 2025

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Rafael del

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 5 nights in May 2025

10/10 Excellent

Rafael del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly
Stayed 4 nights in May 2025

6/10 Okay

Felipe

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Shower never worked properly, cold and Hot water randomly switched on their own, food was pretty much the same every day, the italian restaurant was very good and the asian was ok
Stayed 6 nights in May 2025

10/10 Excellent

Yaakov Koby

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff was professional and nice. Most of them also speak good English so they can understand you beside that. The food was great on all aspect variety of things for everyone was available for breakfast lunch and dinner. We will definitely go back sometime soon.
Stayed 3 nights in May 2025

10/10 Excellent

Laurie Elaine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time and definitely would go back again!
Stayed 6 nights in Apr 2025

6/10 Okay

Shane

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
Need more washrooms for resort size, entertainment was mediocre and lacked fresh content. Would prefer more Canadian type content. The morning buffet was lacking freshness and choices were the same without variety. I feel quality is slipping with Riu resorts as this one was the worst so far of three that I have experienced. This resort was chosen for a wedding, which they also were not able to set up at the pre arranged time, sound system not working properly, and too many other issues to list. Wedding coordinator no where to be found, and a complete lack of attention to detail and follow up was experienced.
Stayed 7 nights in Apr 2025

10/10 Excellent

Vladimir, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach and food
Stayed 9 nights in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

44 years

Our stay was nice the only complaint is the line we stood in to check in! We stood there for 2 hours no drink or any place to sit
Stayed 5 nights in May 2025

10/10 Excellent

Axel

Stayed 4 nights in May 2025

10/10 Excellent

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to more than 7 all inclusive resorts and let me tell you, this place was amongst the best- Especially for the price! The food was amazing!!! Great variety of food options even though there are 5 restaurants. San Rafael was our favorite restaurant for dinner because they offer so many options here. When we first arrived we didn’t like how people seemed rushed or desperate while getting food from the buffet but it is a family resort which I guess may contribute to this desperation. I thought maybe there wouldn’t be any more food but that was never the case. This is a huge resort and everything is fast paced due to the amount of people.
Stayed 5 nights in May 2025