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Hotel Riu Vallarta - All Inclusive

3.5 star property

Photo gallery for Hotel Riu Vallarta - All Inclusive

4 outdoor pools, pool umbrellas
Aerial view
5 bars/lounges, swim-up bar, poolside bar
On the beach, sun-loungers, beach towels, beach massages
5 bars/lounges, swim-up bar, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Av. de los Cocoteros s/n, Lote LL-Cond-Maestro FI, Nuevo Nayarit, NAY, 63732
  • Place, Nuevo Vallarta Beach
    ‪1 min drive‬
  • Place, Flamingos Golf Club
    ‪4 min drive‬
  • Place, Playa Bucerías
    ‪6 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪24 min drive‬

Room options

View all photos for Double Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (U)

8.8 out of 10
Excellent
(163 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (U)

8.0 out of 10
Very good
(2 reviews)
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (M)

8.6 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (M)

8.8 out of 10
Excellent
(19 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Partial Ocean View (U)

8.6 out of 10
Excellent
(158 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room (L)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (E)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Partial Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Partial Ocean View (B2C-US)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Partial Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (U)

7.6 out of 10
Good
(8 reviews)
  • 39 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Double Bed

View all photos for Family Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (L)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (U)

9.0 out of 10
Wonderful
(158 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (L)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (M)

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (L)

  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard with Partial Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Standard with Partial Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4

View all photos for Suite Junior with Garden View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior with Garden View

  • 34 sq m
  • Sleeps 4

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (C)

9.0 out of 10
Wonderful
(4 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (C)

7.8 out of 10
Good
(17 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Bed

View all photos for Double Room, Partial Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Partial Ocean View (C)

8.8 out of 10
Excellent
(52 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (C)

9.2 out of 10
Wonderful
(43 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Partial Sea View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Partial Sea View (M)

8.0 out of 10
Very good
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (M)

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (B2C-US)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (U)

7.4 out of 10
Good
(11 reviews)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Double Room, Partial Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Family Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Standard Double Room, Connecting Rooms (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Kids Free | C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (Kids Free | C)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (Kids Free | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Double Room, Connecting Rooms (E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Family Room (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite with Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite with Sea View

  • 69 sq m
  • Sleeps 2

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Standard

  • 30 sq m
  • Sleeps 4

View all photos for Suite Junior with Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior with Sea View

  • 34 sq m
  • Sleeps 4

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About the area

Nuevo Nayarit

With a stay at Hotel Riu Vallarta - All Inclusive in Nuevo Nayarit, you'll be on the beach, just a 4-minute walk from Bay of Banderas and a 2-minute drive from Nuevo Vallarta Beach. .This all-inclusive property is 3.5 mi (5.6 km) from Vallarta Adventures and 3.8 mi (6.2 km) from Nayar Vidanta Golf.

What's nearby

  • Nuevo Vallarta Beach - 1 min drive - 1.6 km
  • Flamingos Golf Club - 4 min drive - 3.1 km
  • Playa Bucerías - 6 min drive - 5.0 km
  • El Tigre Golf at Paradise Village - 6 min drive - 6.2 km
  • Nuevo Vallarta Rivera Farmer's Market - 7 min drive - 5.4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 26 min drive

Restaurants

  • ‪Riu Palace Piano Bar - ‬17 min walk
  • ‪Don Rafael - ‬2 min walk
  • ‪Reflect Krystal Sky Bar - ‬17 min walk
  • ‪Villa Bar - ‬9 min walk
  • ‪Kulinarium - ‬2 min walk

About this property

Hotel Riu Vallarta - All Inclusive

Family-friendly fun on the beach, with 4 outdoor pools
Hotel Riu Vallarta - All Inclusive offers 678 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Nuevo Nayarit property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 678 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a health club, and a sauna. Additional features at this Art Deco property include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Satisfy your appetite at Don Rafael, one of the property's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Don Rafael - This buffet restaurant serves breakfast, lunch, and dinner.
Kulinarium - This restaurant serves dinner only. Open daily.
Nirvana - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Il Gusto - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
La Boheme - Onsite bar. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Don Rafael
  • Il Gusto
  • Kulinarium
  • La Boheme
  • Nirvana

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Bicycles
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On the beach
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • Art Deco architecture
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Riu
Riu Vallarta All Inclusive All-inclusive property
Riu Vallarta
Riu Vallarta All Inclusive
Vallarta Riu
Riu Vallarta Hotel Nuevo Vallarta
Riu Vallarta Nuevo
Riu Vallarta All Inclusive
Hotel Riu Vallarta - All Inclusive Nuevo Vallarta
Hotel Riu Vallarta - All Inclusive All-inclusive property

Hotel Riu Vallarta - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1918 out of 3655 reviews
Rating 8 - Good. 922 out of 3655 reviews
Rating 6 - Okay. 486 out of 3655 reviews
Rating 4 - Poor. 170 out of 3655 reviews
Rating 2 - Terrible. 159 out of 3655 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Lisa Shaun

Travelled with family
More service staff in pool areas. Restaurant and food need to be improved. Some meals were absolutely terrible.
Stayed 7 nights in Oct 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people treated me like family that was the biggest plus over all best vacati9n of my life!
Stayed 4 nights in Nov 2025

2/10 Terrible

Olga

We stayed at RIU Vallarta for 6 nights with our family — 9 people across 3 rooms — for a family gathering. At first, everything seemed great: the resort is beautiful, the beach is lovely, and the staff were friendly. I was ready to give this place 5 stars. Unfortunately, two days before the end of our trip, all of us got food poisoning. I had the most severe symptoms and had to call the on-site doctor. The doctor confirmed a gastrointestinal infection caused by food or water and charged me $400 USD for the visit and medication. I ended up being sick for the last 2 days of our vacation and a full week after returning home. What made things worse was how customer relations handled the situation. When I reached out to report what happened, they showed no concern or empathy and simply told me to contact their corporate office. There was no follow-up, no reassurance, and no sign that they were taking food safety seriously. It’s extremely disappointing that a resort of this level would allow this to happen and then charge a fortune for medical care caused by their own food. What could have been a perfect vacation turned into a miserable experience for our entire family.
Stayed 5 nights in Oct 2025

2/10 Terrible

Olga

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
We stayed at RIU Vallarta for 6 nights with our family — 9 people across 3 rooms — for a family gathering. At first, everything seemed great: the resort is beautiful, the beach is lovely, and the staff were friendly. I was ready to give this place 5 stars. Unfortunately, two days before the end of our trip, all of us got food poisoning. I had the most severe symptoms and had to call the on-site doctor. The doctor confirmed a gastrointestinal infection caused by food or water and charged me $400 USD for the visit and medication. I ended up being sick for the last 2 days of our vacation and a full week after returning home. What made things worse was how customer relations handled the situation. When I reached out to report what happened, they showed no concern or empathy and simply told me to contact their corporate office. There was no follow-up, no reassurance, and no sign that they were taking food safety seriously. It’s extremely disappointing that a resort of this level would allow this to happen and then charge a fortune for medical care caused by their own food. What could have been a perfect vacation turned into a miserable experience for our entire family.
Stayed 6 nights in Oct 2025

10/10 Excellent

Celso

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Oct 2025

6/10 Okay

Rebeccah

Stayed 6 nights in Nov 2025

8/10 Good

Moti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk/ check out counter not the best people/ attitude
Stayed 7 nights in Oct 2025

4/10 Poor

Gabriela

Disliked: Amenities
No había servicio de valet parking, no nos llevaron las maletas a la habitación. Las sábanas estaban rasposas, desgastadas igual que las toallas, de hecho estas últimas estaba ya muy decoloradas. La habitación no tenía crema corporal y con relación a las bebidas, la calidad de las mismas es más baja que las que ofrece el riu palace.
Stayed 4 nights in Nov 2025

8/10 Good

Diana, Redmond

Stayed 2 nights in Nov 2025

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everthing was perfect ill come back again good price, clean good food etc
Stayed 4 nights in Oct 2025

10/10 Excellent

Joana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Nov 2025

8/10 Good

Lissette L, Crestwood

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful and clean. The food was all right. Staff was friendly and drinks were great!
Stayed 5 nights in Nov 2025

10/10 Excellent

Jose R

Liked: Cleanliness, amenities, property conditions & facilities
Your employer the employee has a good training, everybody was helpful and ready to help. Room the was clean, smell good.
Stayed 8 nights in Oct 2025

8/10 Good

Lynn, North Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only con was the noise from the entertainment stage.
Stayed 14 nights in Oct 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms a very roomie and comfortable beds The staff members are great
Stayed 5 nights in Oct 2025

10/10 Excellent

vallente

Liked: Cleanliness, amenities, property conditions & facilities
yes and there very professional and lots of fun specially, kids and parents Will be back again oneday :)
Stayed 7 nights in Oct 2025

10/10 Excellent

Richard

Stayed 3 nights in Oct 2025

10/10 Excellent

Samaneh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great and I really enjoyed my stay. The only issue was that I seemed to get new bites every night, which makes me think there might have been a bug in the sheets. It only affected me, not my family. I asked room service to change the sheets, but unfortunately it didn’t solve the problem. Other than that, the food, drink, night show, staff, everything was perfectly good.
Stayed 6 nights in Oct 2025

8/10 Good

Barry

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean. Everyone is very helpful around the resort.
Stayed 8 nights in Oct 2025

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time at Riu, staff are friendly and welcoming! I highly recommend this resort
Stayed 7 nights in Oct 2025

6/10 Okay

Perla

Stayed 3 nights in Oct 2025

8/10 Good

Jesse Bruce David

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was great
Stayed 7 nights in Oct 2025

10/10 Excellent

Mara Joy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was such a great resort to stay at. I’ve been to a few resorts now and honestly can say this is our favourite one. The food was great, lots of options. The staff really took care of you. Will be using Riu for all of our next vacations for sure!
Stayed 8 nights in Oct 2025

6/10 Okay

Lyndon

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Staff were definitely the best part of the resort. The room was the least desirable as we did not have running water for two days which meant no shower, hand washing or toilet. When the water was on the toilet had numerous issues.
Stayed 5 nights in Oct 2025

10/10 Excellent

Tristyn Makenzie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The entertainment staff are incredible! They know how to get the party started and keep the vibes going all day
Stayed 4 nights in Oct 2025