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Ocean Riviera Paradise All Inclusive

5.0 star property

Photo gallery for Ocean Riviera Paradise All Inclusive

Free minibar, in-room safe, desk, free WiFi
View from property
View from room
Privilege Master Suite RoofTop | Terrace/patio
10 bars/lounges, 4 swim-up bars, 4 poolside bars

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪10 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪20 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

Privilege Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Privilege Master Suite RoofTop

  • Ocean view
  • 186 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Daisy Junior Suite Garden View

8.4 out of 10
Very good
(111 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

Daisy Junior Suite Pool View

8.2 out of 10
Very good
(33 reviews)
  • 57 sq m
  • Sleeps 4

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(19 reviews)
  • Garden view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • Resort view
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Standard

8.2 out of 10
Very good
(119 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Privilege Master Suite

  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Room, Pool View (suite)

9.0 out of 10
Wonderful
(4 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, Non Smoking

  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Playa del Carmen

When you stay at Ocean Riviera Paradise All Inclusive in Playa del Carmen, you'll be on the beach, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. .This all-inclusive property is 4.9 mi (7.9 km) from Playa del Carmen Main Beach and 8.3 mi (13.4 km) from Maroma Beach.

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Quinta Avenida - 9 min drive - 5.7 km
  • Playa del Carmen Main Beach - 10 min drive - 5.7 km
  • Maroma Beach - 17 min drive - 15.4 km
  • Xcaret Eco Theme Park - 20 min drive - 17.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Mike’s Coffee - ‬19 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪El Templo - ‬16 min walk
  • ‪Fresco Bar - ‬14 min walk

About this property

Ocean Riviera Paradise All Inclusive

Luxury property on the beach, with 5 outdoor pools
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 782 guestrooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a nightclub, and a complimentary water park. Additional features at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at Blue Moon, one of the property's 11 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 10 bars/lounges or 4 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Blue Moon - This bistro specializes in French cuisine and serves dinner only. Reservations are required.
Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Sakura - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Ruta 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.
La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No lift

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1422 out of 2804 reviews
Rating 8 - Good. 705 out of 2804 reviews
Rating 6 - Okay. 358 out of 2804 reviews
Rating 4 - Poor. 171 out of 2804 reviews
Rating 2 - Terrible. 148 out of 2804 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Karen Staats Keith

Travelled with group
Liked: Cleanliness, staff & service, amenities
Rosa, our butler was amazing, as was Jennifer the Supervisor at the Privilege check in. Steakhouse staff, Floyd, William and Chef Ariel were a pleasure and went above and beyond on our last night. Much appreciated.
Stayed 4 nights in Nov 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities
Great resort and attentive staff
Stayed 7 nights in Nov 2025

10/10 Excellent

Keyan Malcolm Demetro

Stayed 5 nights in Aug 2025

8/10 Good

Janice

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Place are nice and great Staff… rooms are clean but NOT Maintained looks like someone was just doing a DIY in the furniture, washroom and wall not professional( Punta Cana OceanElFaro is better), food in A La Carte is okay, we don't like people selling time share!
Stayed 7 nights in May 2025

10/10 Excellent

Oleksiy Mykolayovych

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean, friendly.
Stayed 6 nights in Oct 2025

6/10 Okay

Savannah

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2025

10/10 Excellent

Justin Lorne Paul

Travelled with family and small children
The Kids Club was excellent! The team (Mirelle, Kareli, Diana, Daniela and Ana) were wonderful and our kids had a blast with the variety of activities planned!
Stayed 7 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time ever in Mexico and going to an all inclusive resort. Immediately upon arrival we felt so well taken care of. We arrived very early in the day and were able to eat, drink and explore before checking into our room. Our room absolutely shocked us - much more impressive than expected. We felt like we were in a dream! Every single staff member was so friendly, always smiling and greeting us. It made us feel so happy. A very special shout out to Edgardo at the beach bar. We felt like we were seeing our friend every day. We loved chatting with him and the drinks he was making us - WOW! By far our favourite place to hang out. Luis at the Margarita restaurant is such a special person. He treated us so well and made us feel like family. Thank you Luis. We miss you already! Our favourite places to eat were Margarita for dinner, Route 66 for late night snacks (burrito is incredible), Amaranto (best buffet ever - we ate something from the taco corner every breakfast!) and every time we went we were impressed with the different options. The housekeeping staff always made our room feel fresh every day, and even left us chocolates on the last night. Our room was always stocked with water bottles and other drinks which was perfect. Such a bonus that 7/11 and the pharmacy is only about a 10 minute walk out of the resort if you need anything there also. Overall we felt like we were in paradise every day. We will be back! Thank you! ❤️
Stayed 8 nights in Oct 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. Our butler Efrain was amazing and yook csre of everything. Food was solid. Drinks were flowing. Resort was very walkable. I suggest making sure you get the privelage package. Makes the whole experience much better. If you are older be careful like any other resort it can be sluppery.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

8/10 Good

Linda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, I really can’t complain. Rooms were a good size. Comfy beds. Ya some stuff looked a little rough but I’m not expecting perfection. Pools were great other than the rough texture. Was a little dangerous. They were a great size, clean and never crowded. Lack of beach is made up for with the beach pool. If you want more beach, just walk 5 min to the left and sit in front of princess haha. Buffet was decent, repetitive but plenty good for us. We never left hungry. Restaurants weren’t the best. Sakura was a good time, definitely a must. Route 66 and Mexican weren’t the best but we didn’t try the entire menu so can’t properly judge. Pez vela was great, and the crepes were yummy at the crepe shop. Coffee shop was a huge perk for me. Never waited long and it was such a nice place with the coffee and treats. Felt like going into a Starbucks and leaving without paying. Overall this is a great place, especially for kids. The wildlife around the resort was so fun. My daughter held so many animals this week. We loved just watching the monkeys with their baby and the coaties were super entertaining. Don’t leave your main floor patio doors open, they will come in lol.
Our room view. Daisy room 2151
Sakura
Meal at Sakura
Stayed 7 nights in Nov 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time at Ocean Riviera Paradise! The resort is beautiful, very clean, and the staff are all so friendly. Special thanks to Victor from the cleaning team — he did an excellent job and was always so kind. Great food, nice beach, and a fun, relaxing vibe. We’d definitely come back!
Stayed 7 nights in Nov 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at Ocean Riviera Paradise. We booked the Privilege Junior Suite, however when we arrived they asked us of we are celebrating anything and when we told them it was our honeymoon they upgraded us to an ocean view suite. We also had a butler Efrain who was super friendly and helpful throughout our stay. Food at the restaurants was also delicious. Staying for 7 nights, we were able to try out almost all the restaurants for dinner. All with the exception of the Blue Moon restaurant was delicious, with that restaurant being a weak spot for dinners. Unsure if it was just what we ordered or the restaurant in general though. We did not get to try the Route 66, as we ran out of nights for dinner. One highlight dinner was the Mexican night at their buffet where they also had a taco stand outside along with other traditional street food options If I had to choose a negative, I would say their room service options were quite limited and not particularly any good which was quite a surprising contrast to their a la carte dinners. One of the room service meals we ordered was a grilled cheese sandwich which turned out to be grilled bread and cold cheese. Also the privilege pool floor seemed to be deteriorating and leaves a sandy feeling pool bottom. Overall I would recommend a visit to Ocean Riviera Paradise, and we thoroughly enjoyed our visit!
Stayed 7 nights in Nov 2025

10/10 Excellent

BigO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have been staying at ORP Privaledge for the last 8 years, and I love this resort with my whole heart. I can tell you, I'm not the only one. Let's start with the check-in. Angel was excellent. He had everything ready, so it only took 5 minutes, and we were on our way to our rooms. Plus, he explained everything and was on it with the answers to any of our questions. Next up, we had Ariz for our concierge. She's incredible; she's been my concierge on every visit since 2018, at least once, and sometimes twice, a year. Ariz gets it done. Anything I've ever needed or needed help with, she has made it happen. She constantly checks in with us to make sure we have what we need. She'll make sure we are good. If she's not in, she'll let us know who to talk to. Also, we got to take part in the Expidia dinner, and the food was next level. The chef prepared an incredible five-course meal with drink pairings. The chef and her staff were all amazing and talented people, and I can't wait for our next trip for this dinner; it was that incredible. At the dinner, we also got to meet one of my new favorite people, Omar, the resort's sommelier. Omar was incredibly knowledgeable and passionate about his craft. We signed up for a wine tasting with him the following evening, and he picked great, simple pairings that made it easy for us to fully enjoy and appreciate the beautifully crafted wines we sampled. They have Ariz, Angel, Omar, and a great staff overall. This is my second home. Thank you!!!
Stayed 7 nights in Oct 2025

8/10 Good

Hailey

Travelled with partner
Liked: Cleanliness, staff & service
Overall our stay was good but expected a bit more based on being privilege. I’d like to start by saying that Elizabeth was wonderful during our check in and added extra touches for our anniversary to make our trip special, she was a highlight of our stay. Our butler Adrian was also kind and helpful but we didn’t utilize the full bultet service so I’m not sure what other perks there could have been. We did find that the food was just ok and very salty. Half the staff was friendly and great while we had quite a few less pleasant exposures with staff such as at Blue Moon. A major con with all the soliciting within the resort, after being on a long flight and checking into the hotel we were already approached to do a tour and they wouldn’t take no for answer. Everything seemed to be a sales pitch which I don’t appreciate when I came for a relaxing vacation that already cost a lot.
Stayed 5 nights in Nov 2025

8/10 Good

Lyndsay

Stayed 7 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 8 nights in Oct 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Amenities, property conditions & facilities
Courteous staff
Stayed 10 nights in Oct 2025

10/10 Excellent

Amaan

Stayed 3 nights in Nov 2025

8/10 Good

Adam

Stayed 8 nights in Oct 2025

10/10 Excellent

Cory Paul, chciopee

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent Antonio our butler made sure or reservations for diiner were made and made some special purchases from outside the resort for members of our group for items nit available at the resort, Sarai at the children's pool remembered myself and my husband from a pervious trip and made sure we had the best service since we were traveling with a large group of our grandchildren . Jennifer and Miguel at the privilege beach area were outstanding with attention to detail with the family...Miguel even made sure the little ones had beach toys to play with and stay occupied.
Stayed 7 nights in Oct 2025

10/10 Excellent

Justin

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, comfortable and inviting on arrival. Service was top notch, staff was friendly and attentive, food service was terrific and easy to navigate. The facility was beautiful and well maintained.
Stayed 7 nights in Oct 2025

10/10 Excellent

Sarvansh

Liked: Cleanliness, staff & service, property conditions & facilities
Great room and service Beach not that great
Stayed 4 nights in Oct 2025

10/10 Excellent

Konstantin

Liked: Cleanliness, amenities, property conditions & facilities
Very good place, food was good, service as well. Will come back again.
Stayed 7 nights in Oct 2025

10/10 Excellent

Emma

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff, good amount of food options for buffet (though more veggie/vegan options are always welcome) and nice sized pools.
Stayed 4 nights in Oct 2025