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 Playa del Carmen •1 Room
 Playa del Carmen • 1 Room
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Andaz Mayakoba - A Concept by Hyatt All Inclusive

5.0 out of 5.0
Carretera Federal Cancun, Playa del Carmen, QROO 1800 781 504
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Room type Options Nightly price Book
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Lagoon View Suite
100 square metres
1 King Bed
Room sleeps 3 guests
(up to 3 children)
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Other room types
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Andaz Double Bed
50 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
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Photo of room
Ocean View Suite
Room with view
100 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
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Photo of room
Beach Area Suite
100 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
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Photo of room
Lagoon View Double
50 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Bi-level Suite
174 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Lagoon View King
50 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Beach Front Suite
Room with view
100 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Beach Front Double
Room with view
50 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Beach Front King
Room with view
50 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Double Beach Area
43 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Ocean View Studio
Room with view
66 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
King Beach Area
50 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Andaz Suite
100 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Beach Front Studio
Room with view
66 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Andaz King
50 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury resort on the beach, with 2 outdoor swimming pools

Popular property highlights

Free self parking
Free WiFi
Pets allowed
On private beach
Laundry facilities

Located in Playa del Carmen, Andaz Mayakoba - A Concept by Hyatt All Inclusive is a 1-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Quinta Avenida. This luxury resort is 5.7 mi (9.1 km) from Maroma Beach and 7.5 mi (12.1 km) from Paradise Beach.

Make yourself at home in one of the 214 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Cocina Milagro, a poolside restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the beach bar.

Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Languages spoken

  • English

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Andaz Mayakoba - A Concept by Hyatt All Inclusive

Carretera Federal Cancun, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium food items
  • All on-site activities, facilities and equipment included
  • All non-motorised water sports included
  • Fitness facilities included
  • Cycling included
  • Motorised water sports not included
  • Golf green fees not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Buffet and à la carte dining
  • Minibar beverages - restrictions apply
  • Surcharge for room service

Hotel Amenities

  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Total number of rooms - 214
  • Barbecue grill(s)
  • Laundry facilities
  • Garden
  • Safe-deposit box at front desk
  • Spa services on site
  • Free newspapers in lobby
  • 24-hour front desk
  • Express check-out
  • Dry cleaning/laundry service
  • On private beach
  • Full-service spa
  • Meeting rooms
  • Steam room
  • Sauna
  • Smoke-free property
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 2016
  • Number of restaurants - 1
  • Number of outdoor pools - 2
  • Parking (limited spaces)
  • Free self parking
  • Number of bars/lounges - 1
  • Number of beach bars - 1
  • Luggage storage
  • Free beach shuttle
  • Beach umbrellas
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • 24-hour fitness facilities
  • Terrace
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (free)
  • Couples/private dining
  • Private picnics
  • Proposal/romance packages available
  • Ballroom
  • Reception hall
  • Gated community
  • Food and water bowls

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • French
  • German
  • Spanish
  • Portuguese
  • Russian

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Andaz Mayakoba - A Concept by Hyatt All Inclusive offers 214 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Wheelchair accessible
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • Shower only
  • Flat-panel TV
  • Free WiFi
  • Rainfall showerhead
  • Free international calls
  • Balcony or patio
  • Connecting/adjoining rooms available
  • Electric kettle
  • Towels provided
  • Number of bathrooms: 1
  • Champagne service
  • Restaurant dining guide
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar – Near toilet
  • Bed sheets not available

Where to Eat

Cocina Milagro - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Tinta del Pulpo - Overlooking the ocean and pool, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Casa Amate - This fine-dining restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open select days.

Sotavento - This seafood restaurant is located on the beach. Reservations are required. Open daily.

Vegan Bar - This beachfront restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Parasailing nearby
  • Windsurfing nearby
  • Free bicycles on site
  • Fitness classes on site
  • Ecotours on site
  • Kayaking on site
  • Scuba diving on site
  • Yoga classes/instruction on site
  • Archery on site

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

No lifts

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Smoke detector

Security system

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Andaz Mayakoba All Inclusive Package Concept Hyatt
  • az Mayakoba Inclusive Package
  • Andaz Mayakoba a Concept By Hyatt
  • Andaz Mayakoba a Concept By Hyatt All Inclusive
  • Andaz Mayakoba a Concept By Hyatt All Inclusive Package
  • Andaz Mayakoba - A Concept by Hyatt All Inclusive Resort

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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