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Tennessee Mountain Lodge Riverside by OYO

2.0 star property

Photo gallery for Tennessee Mountain Lodge Riverside by OYO

Lobby
Room, 2 Queen Beds, Pool View
Outdoor pool
Property entrance
Room, 1 King Bed (with Riverfront) | Bathroom

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
3571 Parkway, Pigeon Forge, TN, 37863
  • Place, Patriot Park
    ‪2 min walk‬
  • Place, Old Mill
    ‪5 min walk‬
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪58 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

7.8 out of 10
Good
(10 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (River Front)

Room, 1 Queen Bed (River Front)

Room, 1 Queen Bed (River Front)

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View

  • 14 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Room, 2 Queen Beds, Pool View

Room, 2 Queen Beds, Pool View

8.6 out of 10
Excellent
(8 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (with Riverfront)

Room, 1 King Bed (with Riverfront)

Room, 1 King Bed (with Riverfront)

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Pigeon Forge

When you stay at Tennessee Mountain Lodge Riverside by OYO in Pigeon Forge, you'll be on a river, within a 5-minute drive of Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge. .This hotel is 4 mi (6.5 km) from Dollywood and 7.8 mi (12.5 km) from Great Smoky Mountains National Park.

What's nearby

  • Patriot Park - 2 min walk - 0.2 km
  • Old Mill - 5 min walk - 0.4 km
  • Dolly Parton's Stampede Dinner Attraction - 9 min walk - 0.8 km
  • Gatlinburg Municipal Golf Course - 13 min walk - 1.2 km
  • LeConte Center at Pigeon Forge - 3 min drive - 1.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬8 min walk
  • ‪Cookout - ‬14 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Texas Roadhouse - ‬8 min walk
  • ‪Golden Corral - ‬2 min walk

About this property

Tennessee Mountain Lodge Riverside by OYO

Riverfront hotel with a seasonal outdoor pool and a 24-hour front desk
Tennessee Mountain Lodge Riverside by OYO offers 48 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 48 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour front desk, an elevator, and a vending machine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On a river

Accessibility

  • Lift (91 centimetre wide door)

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The seasonal pool will be open from May 01 to September 30
Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tennessee Mountain Lodge
Tennessee Mountain Lodge
Tennessee Mountain Lodge Riverside
Pigeon Forge River Side Hotel By OYO
Tennessee Mountain Lodge Riverside by OYO Hotel
Tennessee Mountain Lodge Riverside by OYO Pigeon Forge
Tennessee Mountain Lodge Riverside by OYO Hotel Pigeon Forge

Tennessee Mountain Lodge Riverside by OYO Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 335 out of 1000 reviews
Rating 8 - Good. 284 out of 1000 reviews
Rating 6 - Okay. 146 out of 1000 reviews
Rating 4 - Poor. 93 out of 1000 reviews
Rating 2 - Terrible. 142 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation for rod run

To start off I would give more stars if I could for the service the staff provided during our stay. Yes this is an older hotel and I kept that in mind. So for that it was clean and comfortable. The bed was a bit harder than I like but that is a personal preference. The elevator was out during our stay but the managers of the hotel were very helpful in getting our luggage up and down during check in and check out. We had one of the updated rooms so we had hard floors vs some of the rooms having carpet which I also like as it does help the room feel cleaner to me. This hotel is also in a great location to everything.
Stayed 7 nights in Sep 2025

4/10 Poor

Lucas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Jerome

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

James

Lack of parking
Stayed 2 nights in Sep 2025

10/10 Excellent

kathy

Liked: Cleanliness, staff & service
The view of the river was fantastic. I would take my lunch down there and go eat it. I did walk to the trolley station every day. There is shops there at the old mill. You can choose to eat at the old Mill restaurant if you want to I don’t know the prices of it. I packed my own food and I cooked in my room, but that’s just me because I’m frugal like that I didn’t swim in the pool. I don’t even know if it was open, but I didn’t see anybody in it. I did have some issue. I did have an issue. , but that’s just me because I’m frugal like that I didn’t swim in the pool. I don’t even know if it was open, but I didn’t see anybody in it. I did have an issue and I did take that up with the front desk and she was super friendly about it. My room was clean. The hotel does need aI did have an issue and I did take that up with the front desk and she was super friendly about it. My room was clean. The hotel does need a lot of updating a lot of updating.
Stayed 7 nights in Sep 2025

8/10 Good

Banda

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed so I could be close to the pick up spot for a half marathon in Townsend. The staff was very friendly. The hotel was close to some nice places to eat and a grocery store.
Stayed 1 night in Sep 2025

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs, moldy, chairs ripped
Stayed 3 nights in Aug 2025

10/10 Excellent

Joel

Travelled with group
Liked: Amenities
We have stayed here for the last two years for Jeep Invasion and we made out reservations again here for the third year. Staff is great and very friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay for Labor Day Weekend!

Perfect stay for our weekend! Room was very comfortable, just needed some air freshener for some mustiness. Beds and pillows were as comfy as an expensive hotel. Shower was perfect with a large shower head. Only issue was not being able to extend our stay through hotels.com. It was still affordable to add the night before Labor Day ($72 with taxes and fees). We would stay here again for sure!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is really nice
Stayed 2 nights in Aug 2025

6/10 Okay

Shyra, Trion

Liked: Cleanliness, staff & service
It has a pool but not too much parking spot especial durning
Stayed 2 nights in Aug 2025

4/10 Poor

Josh

Liked: Cleanliness, staff & service
Disliked: Room comfort
The bed was terrible and although our room was very clean the room had a smell that would give you a headache and the pool is extremely small
Stayed 4 nights in Aug 2025

2/10 Terrible

Jacob

Disliked: Cleanliness, amenities, property conditions & facilities
First room smelled bad like smoke and something else pretty bad .... Not to mention the room itself was absolutely terrible .... 2nd room not as bad but every night smells like someone smoking below or above ... The worst part I ended up with bug bites all over my arms face and back ... I checked out 2 days early
Stayed 5 nights in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Tiffany

Disliked: Cleanliness, amenities, property conditions & facilities
2025 review - i've stayed before with good experiences, but this has gone downhill since then I guess. Our room smelled of cigarette smoke so bad that it stank up our clothes. I messaged the hotel complaining and said if it couldn't air out we would have to leave. Nothing changed, we checked out a night early and were denied a refund for the night we didn't stay. Wouldn't stay again, wouldn't recommend you stay here if you value an actually smoke-free room. Go elsewhere.
Stayed 3 nights in Aug 2025

8/10 Good

Kali Kay

Liked: Staff & service
.
Stayed 2 nights in Aug 2025

8/10 Good

Tobi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No food
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Seems more residential than a motel. Many people on the balcony smoking and meetings going on in the parking lot. Shower curtain and toilet paper holders falling out of the wall. A/C, fridge and microwave worked well. Vending machines were empty. Not enough parking.
Stayed 3 nights in Jul 2025

2/10 Terrible

Mary Jo

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The pictures online of this hotel did not look like anything like the actual site. The beds were very uncomfortable. No blankets, just the thin cover used for decor. No coffee pot in the room. The coffee in the lobby was old with no sweetener options. The toilet paper holder was missing, so the paper was stuck on the side of the the rack. Old, outdated decor. Due to my mother being disabled and the elevator out of order, I was not able to have the river view room I booked. Very little parking available.
Stayed 1 night in Aug 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
It just seemed sketchy
Stayed 1 night in Aug 2025

6/10 Okay

Raymond

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The river side view was extra and it was not even on the river side it was like a side view that was not worth the extra money because all the rooms had a side view of the river our room was nonsmoking but everybody was smoking outside the rooms and the the smoke smell was coming through the ac unit so our room still smelt like smoke !
Stayed 2 nights in Aug 2025

6/10 Okay

Macy

Said it was supposed to have a balcony and definitely doesn't. You just walk out the door. Other then that it wasn't bad for the money and if your looking for a place to sleep.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Refused booking

Never actually stayed at hotel. They said there was no booking even though i had a confirmation number. Had to find another hotel last minute.
Stayed 1 night in Aug 2025

6/10 Okay

Judy

Business traveller
Disliked: Room comfort

Value for the money

The bed was average type and the comfort was OK. The toilet roll holder kept falling off. The staff was friendly.. It was a good value for the price. I was not expecting an luxury room for the price I paid, it was a place to sleep.
Stayed 2 nights in Jul 2025