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The Ramsey Hotel and Convention Center Pigeon Forge

3.0 star property

Photo gallery for The Ramsey Hotel and Convention Center Pigeon Forge

Indoor pool
Interior entrance
Interior entrance
Restaurant
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
3230 Parkway, Pigeon Forge, TN, 37868
  • Place, Xtreme Racing Center
    ‪5 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪11 min walk‬
  • Place, Island at Pigeon Forge
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(199 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa

9.0 out of 10
Wonderful
(47 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Two Bedroom Family Suite

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Superior King with Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Superior King with Sleeper Sofa

7.0 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King With Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Deluxe King With Sleeper Sofa

  • Sleeps 3

View all photos for King Bed Mini-Suite with Jacuzzi&Fireplace

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

King Bed Mini-Suite with Jacuzzi&Fireplace

  • Sleeps 2

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

  • Sleeps 4

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Two Bedroom Family Suite

  • Sleeps 8

View all photos for Classic Two Queen Beds Guestroom

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Classic Two Queen Beds Guestroom

  • Sleeps 4

View all photos for Superior King With Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Superior King With Sleeper Sofa

  • Sleeps 4

View all photos for Accessible Queen With Roll-in Shower

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Accessible Queen With Roll-in Shower

  • Sleeps 2

Superior King Room With Sofa Bed

  • Sleeps 4

Choice Queen With Wet Bar & Sleeper Sofa

  • Sleeps 4

King Bed Mini-Suite With Jacuzzi & Fireplace

  • Sleeps 2

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

  • Sleeps 2

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Property grounds
Econo Lodge Pigeon Forge Riverside
  • Pool
  • Spa pool
  • Breakfast included
  • Kids’ pool
4.4 out of 5, Excellent, 2,763 reviews
The price is AU$108
includes taxes & fees
1 Apr - 2 Apr
Econo Lodge Pigeon Forge Riverside

About the area

Pigeon Forge

With a stay at The Ramsey Hotel and Convention Center Pigeon Forge in Pigeon Forge (Downtown Pigeon Forge), you'll be within a 5-minute drive of Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge. .This hotel is 1.4 mi (2.3 km) from Island at Pigeon Forge and 2.6 mi (4.2 km) from Titanic Museum.

What's nearby

  • Xtreme Racing Center - 5 min walk - 0.4 km
  • Old Mill - 8 min walk - 0.7 km
  • LeConte Center at Pigeon Forge - 11 min walk - 1.0 km
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 1.8 km
  • Island at Pigeon Forge - 3 min drive - 2.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 55 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪CiCi's Pizza - ‬3 min walk
  • ‪Reagan's House of Pancakes - ‬17 min walk
  • ‪Reagan's Broken Egg Pancake House - ‬10 min walk

About this property

The Ramsey Hotel and Convention Center Pigeon Forge

The Ramsey Hotel and Convention Center Pigeon Forge offers 206 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable television is provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 206 air-conditioned rooms featuring microwaves. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite at the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Pigeon Forge? This hotel has 18801 square feet (1747 square meters) of space consisting of a conference center and 6 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Evening entertainment
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (18,801 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • In a nature reserve
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Renovated entire property - February 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 25 to March 18:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
24-hour pool access
Guests under 14 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

The Ramsey Hotel and Convention Center Pigeon Forge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 781 out of 1425 reviews
Rating 8 - Good. 296 out of 1425 reviews
Rating 6 - Okay. 189 out of 1425 reviews
Rating 4 - Poor. 81 out of 1425 reviews
Rating 2 - Terrible. 78 out of 1425 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Trey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was great. Shower was the best hotel shower I've ever had. Judy, the hostess at breakfast, was a gem. Give her a raise! Couldn't have asked for a better stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle, Charlotte

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, and the facility inside was beautiful and cozy!
Stayed 3 nights in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

10/10 Excellent

Delaina

Stayed 2 nights in Dec 2025

10/10 Excellent

Kegan

Stayed 1 night in Dec 2025

10/10 Excellent

Laurel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in help, clean, good breakfast and center location. Love the pool and hot tub are 24/7. However, did encounter one rude employee when trying to let them know towels were out at the pool after 10pm with the pool still filled with guests.
Stayed 2 nights in Dec 2025

8/10 Good

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
“Stop bombarding my phone with incessant messages about my stay. If there is a problem, I will let you know.”
Stayed 2 nights in Dec 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service
Staff was great to speak with. Very polite and cheerful. Had an issue at the pool area in which they did their best to control.
Stayed 2 nights in Dec 2025

8/10 Good

Karman, St George

Liked: Cleanliness, amenities
Clean and spacious rooms, big breakfast and great location!
Stayed 4 nights in Dec 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Nov 2025

10/10 Excellent

Terri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All of the staff were so friendly! It’s so nice to see such great customer service these days will definitely stay again 👍
Stayed 1 night in Dec 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

James

Stayed 1 night in Dec 2025

4/10 Poor

Jeff

Stayed 2 nights in Dec 2025

8/10 Good

Evan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was fine we had a fine stay. Breakfast folks were very kind (breakfast was expectedly not that good). Room was pretty nice. My only real complaint is the weird open Bible on my nightstand. I respect everyone’s religious beliefs, I don’t have an issue with Christianity, but I’m not religious and it rubbed me the wrong way. In a hotel room, the Bible belongs in the drawer for those who want to enjoy it. Just left a bad taste in my mouth. I don’t know if the goal is to virtue signal to your guests that I assume are overwhelmingly Christian or to legitimately convert those who aren’t, but I found it unprofessional. Maybe I missed it, but I wish those overt beliefs were advertised. I would have chosen an (expectantly) secular hotel. Never had that experience before and doesn’t seem like an effective evangelical or business strategy. Food for thought, not fishing for a refund or anything. Hotel was about what I expected, fine for a couple hundred bucks.
Stayed 1 night in Dec 2025

2/10 Terrible

Christopher

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Checking In, the front desk was not diligent in looking at reservations even after I handed them my information. Customer service was poor. They told me I had 2 rooms when I did not. I booked through a third party but all they looked at was the first name of someone with the same name and tried to give me another person's rooms. Even after I told them the phone number was incorrect, they whited it out and told me it was just a place holder. They cut me off, left me at the counter while checking in other people refusing, they made a mistake until I said can I have keys??? Got a phone call as soon as I walked back into my room that night that another person with the same name walked in and they were shocked.... Really? If you listened to your customer, that would not have happened or even if you checked your records correctly. It was like that every interaction. Not a Hi, how are you.... Not an apology, nothing... Hotel was ehhh.. 2 stars at most. Even charge for cookies others hand out for free. Nice shower head though. Heated pool was cool.
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, very friendly staff. Breakfast was not even warm for the most part.
Stayed 2 nights in Dec 2025

6/10 Okay

Emily

Travelled with family
Liked: Staff & service
Disliked: Amenities
The staff was very nice. Especially the greeters during breakfast. The room was okay. One of our lamps kept going on and off not to mention there wasn’t any convenient plugs ins to charge phones. They definately could do some simple upgrades to the room that would make a huge difference. The breakfast was decent. Pool is much smaller than in appears. Overall the stay was okay. Wasn’t fabulous but okay enough to not ruin the weekend.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was great. The ladies running the breakfast were super friendly and efficient. The room and bedding were comfortable and loved the shower. We have stayed here before and will again in the future.
Stayed 1 night in Dec 2025

10/10 Excellent

Kristie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, beds and pillows were comfortable, check-in staff and morning breakfast hostess were very kind and helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Georgiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast set up was a bit awkward and not kept replenished in a timely manner on two mornings of our stay. Food was average for a free buffet-style meal which was included in the room fee.
Stayed 3 nights in Nov 2025

6/10 Okay

Ashley

Stayed 1 night in Nov 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, hotel was clean and comfortable and located central to the parkway,breakfast was very nice variety and staff was always on hand,dining room clean and relaxed
Stayed 1 night in Dec 2025

10/10 Excellent

BENJAMIN

Stayed 2 nights in Nov 2025