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The Ramsey Hotel and Convention Center Pigeon Forge

3.0 star property

Photo gallery for The Ramsey Hotel and Convention Center Pigeon Forge

Indoor pool
Bar (on property)
Interior entrance
Interior entrance
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View map
3230 Parkway, Pigeon Forge, TN, 37868
  • Place, Old Mill
    ‪8 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪11 min walk‬
  • Place, Island at Pigeon Forge
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(190 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa

9.0 out of 10
Wonderful
(41 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace

7.8 out of 10
Good
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Two Bedroom Family Suite

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior King with Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Superior King with Sleeper Sofa

7.0 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed

Queen Accessible with Grab Bar Bathtub

  • Sleeps 2

Deluxe King With Sleeper Sofa

  • Sleeps 3

King Bed Mini-Suite with Jacuzzi&Fireplace

  • Sleeps 2

Choice Queen with Wet Bar & Sleeper Sofa

  • Sleeps 4

Two Bedroom Family Suite

  • Sleeps 8

Classic Two Queen Beds Guestroom

  • Sleeps 4

Superior King With Sleeper Sofa

  • Sleeps 4

View all photos for Accessible Queen With Roll-in Shower

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Accessible Queen With Roll-in Shower

  • Sleeps 2

Superior King Room With Sofa Bed

  • Sleeps 4

Choice Queen With Wet Bar & Sleeper Sofa

  • Sleeps 4

King Bed Mini-Suite With Jacuzzi & Fireplace

  • Sleeps 2

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

  • Sleeps 2

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About the area

Pigeon Forge

With a stay at The Ramsey Hotel and Convention Center Pigeon Forge in Pigeon Forge (Downtown Pigeon Forge), you'll be within a 5-minute drive of Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge. .This hotel is 1.4 mi (2.3 km) from Island at Pigeon Forge and 2.6 mi (4.2 km) from Titanic Museum.

What's nearby

  • Old Mill - 8 min walk - 0.7 km
  • Patriot Park - 8 min walk - 0.7 km
  • LeConte Center at Pigeon Forge - 11 min walk - 1.0 km
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 1.8 km
  • Island at Pigeon Forge - 3 min drive - 2.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 55 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪CiCi's Pizza - ‬3 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪Reagan's Broken Egg Pancake House - ‬10 min walk

About this property

The Ramsey Hotel and Convention Center Pigeon Forge

Pet-friendly hotel with free breakfast connected to the convention center in Pigeon Forge
The Ramsey Hotel and Convention Center Pigeon Forge offers 206 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable television is provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 206 air-conditioned rooms featuring microwaves. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite at the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Pigeon Forge? This hotel has 18801 square feet (1747 square meters) of space consisting of a conference center and 6 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Evening entertainment
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (18,801 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • In a nature reserve
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Renovated entire property - February 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
24-hour pool access
Guests under 14 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

Reviews

The Ramsey Hotel and Convention Center Pigeon Forge Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 727 out of 1341 reviews
Rating 8 - Good. 289 out of 1341 reviews
Rating 6 - Okay. 173 out of 1341 reviews
Rating 4 - Poor. 79 out of 1341 reviews
Rating 2 - Terrible. 73 out of 1341 reviews

Reviews

6/10 Okay

STEPHANIE

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms where not clean and very out dated for the price ended up leaving a day early lost a night in both rooms we paid for
Stayed 4 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great clean hotel

Very nice hotel. Everyone was friendly and nice and clean. Right in the center of everything we were there for.
Stayed 3 nights in Aug 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

AntoineJG

Stayed 1 night in Aug 2025

8/10 Good

Jay

Stayed 3 nights in Aug 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short sleep disruption above us

Sadly we got in late and had a noise family above us but the rest the stay was perfect!
Stayed 1 night in Aug 2025

10/10 Excellent

Angie, Greenbrier

Liked: Cleanliness, staff & service, property conditions & facilities
The only negative thing was that there was hair left on the shower wall.
Stayed 1 night in Aug 2025

10/10 Excellent

Deena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYONE was super friendly and kind like we were family!! We walked to diner everyday so very popular site! Will stay again!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Jeni

Stayed 1 night in Aug 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mongolian

Stayed 4 nights in Aug 2025

10/10 Excellent

Rick

Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying here and everything was great besides us having to wait past check in time but in there defense it was labor day weekend and they were completely booked so I wont hold that against them. Staff was friendly. Buffet breakfast was good. We will definitely be back.
Stayed 1 night in Aug 2025

6/10 Okay

Joseph Alexis

Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Looks like renovations are coming in the near future. Breakfast was great with many options. The staff were very nice and accommodating. They really thought of everything, except for lounge chairs at the pool.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paisley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Aug 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

KELSEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2025

8/10 Good

Eden

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Rob

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just not clean and they don’t seem to care

We have stayed in this hotel for the last three years and this will be our last time. It started with 6, yes 6 calls after making a reservation telling us there was a problem with our credit card. Each of these calls of course made us call our card company who confirmed nothing was wrong it had to be the hotel. After hours on hold and working this problem, the hotel finally said just come on down we won’t worry about it. Two days before we arrived the hotel called again with the same concern. This time they figured out that they had made a mistake when they took my card number. So it was their mistake. I joked with the guy and said after all the hours I have in this reservation you owe me a drink to which he said you deserve much more than that we will take care of you when you get here. So we arrive and I am expecting an upgrade. We were placed in the smallest room ever right beside the loud vending and ice machines. I went back to the front desk and told them that was not acceptable after what we had been through and they provided an upgraded room free of charge. We were hoping it would all be good from there. Then we started noticing that the hotel common areas were not clean. Elevator doors and buttons were black with dirt on the edges, grout lines in the bathroom were BROWN, yes brown with “dirt” of some sort. Our room was not cleaned for two days and the GM seems to be too busy to call us back. We kept asking for service and we got nothing, never again!
We saw this on the last day or we would have never stayed.
Elevators with dirt
“brown” stains in grout
We started stacking up towels since they would not service room
Stayed 4 nights in Aug 2025

10/10 Excellent

Diego

Liked: Staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Dorrinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Absolutely wonderful place to stay. Beautiful. Excellent service. Close to so many little shops and restaurants.
Stayed 5 nights in Aug 2025