2/10 Terrible
Davide
29 Nov 2025
Liked: Amenities, property conditions & facilities
Although my original check-in time was listed as 3pm, I called the day before to ask whether I could check in earlier. I was told by a staff member that 2pm would be fine. When I arrived at 2pm, I was informed that my room had “just been cleaned” and simply needed to be checked, and that I should take a seat in the lobby and wait for a message.
After 35 minutes with no update, I approached the desk again. The staff then called housekeeping and asked them to check the room because I was still waiting. During this time, several other guests were checked in ahead of me, and I wasn’t given any apology—only an offer of a complimentary wine and cheese at the club after 5pm, which I couldn’t accept as I already had dinner plans.
In the end, I didn’t receive my room until after 3pm. I had left work early to arrive by 2pm so I could shower and prepare for a 3pm appointment, which I ultimately arrived late for.
Davide
Stayed 1 night in Nov 2025






























