6/10 Okay
Elke
14 Dec 2025
Disliked: Cleanliness, property conditions & facilities
The room was lovely, however given the price for the night, there were a few things that let our stay down. We waited more than 15 minutes Sunday morning for the lifts to get to ground floor for breakfast, so we took the emergency stair case. On the way up, we were escorted through the service lift as one of the guest lifts were out of order. Pool area lovely, but staff were very inattentive for bar services. Such a stunning view, yet the glass panels in front of the pool were filthy and you could hardly see Elizabeth Quay. We often stay at crown towers but chose Ritz for a night w my best girlfriends, but for the price felt a little bit disappointed. We have a booking in Jan for another 2 night stay but am a bit unsure now as to whether we will go ahead based on the experience/expense.
Elke
Stayed 1 night in Dec 2025

























