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lastminute.com.au Verified Reviews
3.0 of 5 guest rating
Room type Options Nightly price Book
Luxury Connecting Suite, 4 Adults, Castle View
110 square metres
4 Large Twin Beds
Room sleeps 4 guests
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Other room types
Japanese Suite, Non Smoking, City View
60 square metres
4 Twin Futons
Room sleeps 4 guests
(up to 3 children)
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Family Suite for 4 People Non-Smoking
70 square metres
4 Large Twin Beds
Room sleeps 4 guests
(up to 1 child)
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Family Suite for 5 People Non-Smoking
70 square metres
4 Large Twin Beds and 1 Twin Bed
Room sleeps 5 guests
(up to 1 child)
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Economy Triple Room, Non Smoking, Town View
Room with view
30 square metres
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
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Single Room, Smoking, Town View
Room with view
20 square metres
1 Twin Bed
Room sleeps 1 guest
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Superior Triple Room, Non Smoking, Town View
Room with view
40 square metres
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
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Economy Triple Room, Non Smoking, Castle View
30 square metres
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
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Superior Double Room, Non Smoking, Town View
Room with view
30 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
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Junior Suite, Non Smoking
60 square metres
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
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Run of The House, Smoking
30 square metres
2 Twin Beds 1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
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Special Sale! Suite Room, Non Smoking
60 square metres
2 Twin Beds 1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Economy Double Room, Non Smoking, Town View
Room with view
24 square metres
1 Double Bed
Room sleeps 2 guests
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Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)
40 square metres
2 Large Twin Beds and 2 Twin Beds
Room sleeps 4 guests
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Luxury Junior Suite, High Floor, Non-smoking
60 square metres
2 Twin Beds 1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Deluxe Triple Room, Non Smoking, Town View
Room with view
40 square metres
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
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Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed
69 square metres
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
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Deluxe Single Room, Non Smoking
Room with view
24 square metres
1 Twin Bed
Room sleeps 1 guest
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Single Room, Non Smoking, Town View
Room with view
20 square metres
1 Twin Bed
Room sleeps 1 guest
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Deluxe Double Room, Non Smoking, Castle View
30 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
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Superior Twin Room, Non Smoking, Castle View
30 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Twin Room, Non Smoking, Castle View
30 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double Room, Non Smoking, Castle View
30 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Twin Room, Non Smoking, Town View
Room with view
30 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Run of The House, Non Smoking
30 square metres
2 Twin Beds 1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Economy Double Room, Smoking, Town View
Room with view
24 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Triple Room, Non Smoking, Castle View
40 square metres
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite for 3persons Selected at Check-in Non Smoking
60 square metres
2 Large Twin Beds and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury riverfront hotel, walk to Osaka-jō Hall

Popular property highlights

Free WiFi
Laundry facilities
24-hour front desk
Multilingual staff
Concierge services

With a stay at Hotel New Otani Osaka, you'll be centrally located in Osaka, a 9-minute walk from Osaka-jō Hall and 15 minutes by foot from Osaka Castle. This luxury hotel is 3.4 mi (5.5 km) from Dotonbori Glico Sign and 4.2 mi (6.7 km) from Tsutenkaku Tower.

Make yourself at home in one of the 525 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including outdoor tennis courts, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite at ALL DAY DINING SATSUKI, one of the hotel's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 525
  • Number of floors - 18
  • Number of buildings/towers - 1
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Meeting rooms
  • Wedding services
  • Designated smoking areas
  • Free WiFi
  • Free wired Internet
  • Year Built – 1986
  • Number of restaurants - 10
  • Number of spa tubs - 1
  • Outdoor tennis courts - 2
  • Self parking (surcharge)
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 2
  • Luggage storage
  • Shopping centre on site
  • Art gallery on site
  • Ballroom
  • Banquet hall
  • Reception hall

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Japanese

Parking

Self parking (surcharge)

Room Amenities

Hotel New Otani Osaka offers 525 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. This Osaka hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Free newspaper
  • Fridge
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Iron/ironing board (on request)
  • Free bottled water
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • Digital TV service
  • Free wired Internet
  • LCD TV
  • TV size 32
  • TV size (measurement) inch
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Laptop-friendly workspace
  • Wardrobe
  • Toothbrush and toothpaste available
  • Thin carpet in room

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

ALL DAY DINING SATSUKI - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

TEPPANYAKI KEYAKI - Overlooking the garden, this steakhouse serves lunch and dinner. Reservations are required. Open daily.

ISSHIN - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

FRENCH CUISINE SAKURA - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required. Open select days.

Room service (during limited hours) is available.

Nearby Things to do

  • Boat tours nearby

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

No rollaway/extra beds available

No cots (infant beds) available

Children stay free

Parking height restrictions apply

Cash or credit card deposit required

Service animals are allowed

Service animals are exempt from fees/restrictions

One child stays free

UnionPay

Debit cards not accepted

Staffed front desk

Smoke detector

Car not required

LGBTQIA friendly

Children stay free - maximum age 3

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation might be required for some facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4830 per person
  • Self parking fee: JPY 1200 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Facilities fee: JPY 3850 per person and includes use of: sauna; spa tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel New Otani Osaka
  • Hotel Osaka New Otani
  • Hotel Otani Osaka
  • New Hotel Otani Osaka
  • New Otani Hotel Osaka
  • New Otani Osaka
  • Osaka Hotel New Otani
  • Osaka New Otani Hotel
  • Osaka Otani Hotel
  • Otani Hotel Osaka
  • Hotel New Otani
  • Hotel New Otani Osaka Hotel
  • Hotel New Otani Osaka Osaka
  • Hotel New Otani Osaka Hotel Osaka

We should mention

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

A car is not required for transportation to and from this property.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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