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Westgate Palace Hotel / Universal / I-Drive

4.0 star property

Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
Full-sized fridge, microwave, oven, stovetop
Terrace/patio
American cuisine, pool views
Signature Suite, 2 Bedrooms | Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service

Explore the area

View map
6145 Carrier Drive, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪16 min walk‬
  • Universal’s Volcano Bay
    ‪1 min drive‬
  • Universal Studios Florida
    ‪3 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen

Signature Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(99 reviews)
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite

Down duvets, in-room safe, laptop workspace, iron/ironing board

Family Suite

  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

9.0 out of 10
Wonderful
(66 reviews)
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds

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About the area

Orlando

With a stay at Westgate Palace Hotel / Universal / I-Drive in Orlando (International Drive District), you'll be within a 5-minute drive of Universal Orlando Resort and The Orlando Eye at ICON Park. .This family-friendly resort is 0.6 mi (0.9 km) from CoCo Key Water Resort and 2.1 mi (3.3 km) from Orlando International Premium Outlets.
View more Resorts in OrlandoOpens in a new window

What's nearby

  • CoCo Key Water Resort - 10 min walk - 0.9 km
  • Universal Orlando Resort - 16 min walk - 1.3 km
  • Universal’s Volcano Bay - 1 min drive - 1.1 km
  • The Orlando Eye at ICON Park - 2 min drive - 2.1 km
  • Universal Studios Florida - 3 min drive - 3.1 km

Getting around

  • Orlando Station - 19 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪Dockside's Pier 8 Market - ‬9 min walk
  • ‪The Wave Maker’s Pool Bar - ‬7 min walk
  • ‪Sunset Lounge - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Cafe Mineiro Brazilian Steakhouse - ‬12 min walk

About this property

Westgate Palace Hotel / Universal / I-Drive

Family-friendly resort with a fitness center and theme park shuttle service
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 408 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and separate sitting areas.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Enjoy American cuisine at Drafts Sports Bar & Grill, a poolside delicatessen which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Continental breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Drafts Sports Bar & Grill - This poolside delicatessen specializes in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • 2 buildings
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great, clean & big rooms, Marilyn at the front desk was great.
Stayed 2 nights in May 2025

8/10 Good

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The front of the house staff were so welcoming and helpful. Unfortunately , the bar staff was not great. I had to wait almost 40 minutes to pay for some ice cream bars because the person working at the bar was inefficient. Otherwise, everything was great!
Stayed 7 nights in Apr 2025

8/10 Good

Shannon

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Lynette, Old bridge

Stayed 2 nights in May 2025

10/10 Excellent

Stacy, Port St Lucie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience
Stayed 2 nights in Apr 2025

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property, excellent staff. Central location we had a blast.
Stayed 3 nights in May 2025

4/10 Poor

Robert

Travelled with family
Disliked: Property conditions & facilities
I spent a lot of time thinking about this review. Some elements were outside the control of the hotel, and I understand that...but some were. First the good: located very close to Universal Orlando resort. Easy, FREE parking, and the bathroom in the room was very nice (rain shower was a great touch). The uncontrollable: the main road to access the hotel was under massive construction during our stay. This made getting anywhere harder than it needed to be. The bad: ok...so here's the main problem. The room was full of miniature ants. They were in the window by the couch as well as all over the kitchen counter by the coffee machine. I took a video of them. We had a packed schedule and arrived late so I didn't get a chance to bring this up until later in our trip...that part is on me. BUT...the staff seemed totally disinterested in this. They didn't apologize or provide any compensation or anything. Just, "Oh. Ok...we'll have to look into that." Really put us off and we will not be staying there again.
Stayed 6 nights in Apr 2025

10/10 Excellent

Cesar R

Liked: Cleanliness
Awesome property
Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Marco A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay
Stayed 5 nights in Apr 2025

10/10 Excellent

Ahquill

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! The updated hotel room was lovely and spacious for this family of 5. The kitchen/livingroom along with 2 bathrooms and several free amenities on site made it a very easy choice to book here. The outdoor pool and deck area is absolutely relaxing and wonderful. We had a breathtaking view from the 15th floor! My family enjoyed our experience and would absolutely book again.
Stayed 3 nights in May 2025

4/10 Poor

Yohanny

Liked: Amenities
Charged us $49 dollars more than what we paid and asked for deposit too
Stayed 2 nights in May 2025

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Natasha

Travelled with family
Disliked: Property conditions & facilities
The playground, volleyball and basketball courts were not able to be used during our stay because they were doing renovations to one of their buildings.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ndeye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn’t busy but we enjoyed it the amenities were nice
Stayed 2 nights in May 2025

10/10 Excellent

Kendreuna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Johneric Feranil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

Heather L, Malaga

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall really liked the hotel. Our only real issues we had was with getting to the hotel because there is so mucb construction. The gos kept sending us to the side that was closed and did not give us an alternate route. Eventually we found a way arpund but not without thr ststem trying to have as do a u turn into a closed off area. I think it woukd be helpful if the staff communicate that to people staying so that they dont have the same trouble we did. The restaurant hours are a bit wonky as well so we never actually got to eat there but the pool was decent and clean, the room doesnt do service daily but anytime we called down, the garbage was picked up and fresh towels were given. There were places we could walk easily for both dining, activities and shopping. Overall we would stay again.
Stayed 9 nights in Apr 2025

8/10 Good

Liping

Liked: Staff & service, amenities, property conditions & facilities
None
Stayed 3 nights in Apr 2025

4/10 Poor

Robert

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good for price. Rooms not updated. Outlets inconveniently placed and do not work. Lack of amenities. Staff is very kind and friendly. There is no cleaning/turndown service. Our room was placed next to a construction site (with construction at night) and the hotel was mostly empty.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ignacio

Stayed 2 nights in Apr 2025

10/10 Excellent

Emil Martinez

Stayed 3 nights in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard at check out was top knotch
Stayed 6 nights in Apr 2025

10/10 Excellent

Tara Lynn

Great place to stay.
Stayed 3 nights in Apr 2025