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Westgate Palace Hotel / Universal / I-Drive

4.0 star property

Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Front of property
Reception
Shower, free toiletries, hair dryer, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
6145 Carrier Drive, Orlando, FL, 32819
  • Place, Pirate's Dinner Adventure
    ‪3 min walk‬
  • Place, Titanic the Experience
    ‪9 min walk‬
  • Place, CoCo Key Water Resort
    ‪12 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

9.2 out of 10
Wonderful
(90 reviews)
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen

Signature Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(117 reviews)
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Suite

2 bedrooms, down duvets, in-room safe, laptop workspace

Family Suite

  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About the area

Orlando

With a stay at Westgate Palace Hotel / Universal / I-Drive in Orlando (International Drive District), you'll be within a 5-minute drive of Universal Orlando Resort and Orlando International Premium Outlets. .This family-friendly resort is 0.6 mi (0.9 km) from CoCo Key Water Resort and 2.4 mi (3.9 km) from Universal Studios Florida.
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Pirate's Dinner Adventure - 3 min walk - 0.3 km
  • Titanic the Experience - 9 min walk - 0.8 km
  • iFly Orlando - 11 min walk - 1.0 km
  • CoCo Key Water Resort - 12 min walk - 1.0 km
  • Universal Orlando Resort - 16 min walk - 1.3 km

Getting around

  • Orlando Station - 19 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪Dockside’s Pier 8 Market - ‬9 min walk
  • ‪The Wave Maker’s Pool Bar - ‬7 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪CiCi's Pizza - ‬11 min walk

About this property

Westgate Palace Hotel / Universal / I-Drive

Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 408 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and separate sitting areas.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Enjoy American cuisine at Drafts Sports Bar & Grill, a poolside delicatessen which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Continental breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Drafts Sports Bar & Grill - This poolside delicatessen specializes in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • 2 buildings
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 60 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 28.11 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westgate Palace Condo Resort

Westgate Palace Two Bedroom Condo Resort

Westgate Palace Two Bedroom Condo Resort Condo

Westgate Palace Two Bedroom Condo Resort Condo Orlando

Westgate Palace Two Bedroom Condo Resort Orlando

Westgate Palace Two Bedroom Orlando

Westgate Palace Two Bedroom

Westgate Two room Orlando

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 816 out of 1251 reviews
Rating 8 - Good. 248 out of 1251 reviews
Rating 6 - Okay. 102 out of 1251 reviews
Rating 4 - Poor. 36 out of 1251 reviews
Rating 2 - Terrible. 49 out of 1251 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexis

Stayed 2 nights in Feb 2026

10/10 Excellent

LAURA

Stayed 2 nights in Feb 2026

10/10 Excellent

Layla

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming energy very relaxing
Stayed 2 nights in Feb 2026

10/10 Excellent

Simone

Stayed 3 nights in Feb 2026

10/10 Excellent

Alicia

Stayed 2 nights in Feb 2026

10/10 Excellent

Marcus

Travelled with family
Liked: Staff & service, amenities
O quarto é muito bom , na recepção destaque para Renata . Hotel muito bem conservado e localização perfeita.
Stayed 11 nights in Feb 2026

10/10 Excellent

Pamela, Indianapolis

Stayed 4 nights in Jan 2026

10/10 Excellent

samantha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in Feb 2026

10/10 Excellent

Alexandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and great location. Had awesome amenities and even had laundry detergent for 2 loads. Great place to stay after Disney!
Stayed 2 nights in Feb 2026

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Squeaky doors were annoying but otherwise a great stay.
Stayed 3 nights in Feb 2026

10/10 Excellent

Idalmis

Liked: Cleanliness, amenities, property conditions & facilities
We love it
Stayed 2 nights in Jan 2026

4/10 Poor

Ayaz

Travelled with family
Disliked: Property conditions & facilities
Check-in was we’re not very smooth. They charged me $122 for late check-in which I had already informed them that I was going to be late When I checked out 9 AM the next day they sent me an email for $122 due. I left the hotel but I had to come back to the hotel to talk to the manager to get that waived off.
Stayed 2 nights in Feb 2026

10/10 Excellent

Simona

Liked: Cleanliness, amenities, property conditions & facilities
Apartment was clean and spacious.
Stayed 4 nights in Feb 2026

8/10 Good

Sarah, Hudson

Stayed 3 nights in Feb 2026

8/10 Good

Eslam

Stayed 4 nights in Nov 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities
Great stay at the Westgate! Comfortable, quiet rest after full days at the Universal and Disney. Staffs were helpful and the cafe was a nice touch for the morning coffee. Highly recommended for family stay.
Stayed 3 nights in Feb 2026

10/10 Excellent

Lila

Travelled with group
Liked: Cleanliness, staff & service, amenities
The facility was clean inside and out. Easy access to ride share. Staff was friendly and helpful. Room was well stocked so we could make our meals easily. Beds were comfortable, Free shuttle to Universal. Grocery store nearby. Great view from our 17th floor room. We will stay there again next time we're in Orlando.
Stayed 5 nights in Feb 2026

10/10 Excellent

Ous

Liked: Cleanliness, amenities, property conditions & facilities
Clean, amazing staff. Very happy with the stay
Stayed 3 nights in Feb 2026

10/10 Excellent

Liset

All perfect
Stayed 3 nights in Oct 2025

10/10 Excellent

Carmen

Stayed 2 nights in Feb 2026

10/10 Excellent

Nazneen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Amazing room, very clean spacious! Fully equipped Kitchen, washing machine was a great addition! The view was spectacular from both our rooms! Staff was so kind facilities were amazing! Location in proximity to Universal and epic universe! We loved our stay here!
Stayed 2 nights in Feb 2026

10/10 Excellent

Randi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Room was great! Location was perfect!
Stayed 6 nights in Jan 2026

10/10 Excellent

Dominik

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, rooms were quiet and clean and the entire hotel was great! Already booking another trip here!
Stayed 2 nights in Jan 2026

8/10 Good

Artur

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great at this hotel, except one major issue: there was no functioning internet. In theory, the hotel offers Wi-Fi, but in reality, it simply didn’t work. We were originally placed on the 9th floor, and when we reported the issue, hotel management moved us to the 8th floor where their internet vendor claimed a router was located. Unfortunately, that didn’t help, there was still no internet access on that floor either. Aside from that, everything else was excellent. The location is perfect - very close to Universal Studios and many restaurants. The hotel looks newly renovated, it’s clean, and the pool water was warm and pleasant. However, the restaurant on-site only operates until 3 p.m., which isn’t very convenient. We rented a two-bedroom condo that had large smart TVs in both bedrooms and the living room, but oddly, the TVs didn’t function as smart TVs. When we asked about it, hotel staff explained that the hotel doesn’t have the proper license for smart TV features. If reliable internet is important to you, keep this in mind. Otherwise, it’s a solid place to stay.
Stayed 8 nights in Jan 2026

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
Good clean and everything was as described
Stayed 2 nights in Jan 2026