4/10 Poor
Helen
Travelled with partner
3 Aug 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
The place is a little bit difficult to het to. Island was beautiful and surrounding areas. The resort itself is nice especially when you first arrive but the room we were in was in serious need of repairs and clean. I wouldn’t rate the resort as a 4 star, not in its current state. If you’re looking for a retreat type place to go for a walk and sit on the beach to get away, this place may be the place to go. The resort wasn’t really lively at night and there weren’t any activities run by the resort except for the spa. No free wifi. Other than kayaking in the Bay Area, going in the pool or snorkelling to see the mostly dead reef theres not much to do. Food options were limited and overpriced with reason but, $32 for an eggs benny is way over the top. The water jugs were dirty. There was mould on the lids which looked like they hadn’t been cleaned in months, until I made a point of cleaning it and leaving the dirty napkin on the table. The staff were nice but didn’t really seem to care about customer satisfaction or even checking in. The room we were in had mould on the curtains. It looked like the place maybe flooded, door was damaged, cupboards and shower was mouldy. The fridge is located in the bathroom and so is the kettle, tea and coffee. I had moved one of the chairs and the floor was caked in dust underneath it.
We won’t be going back to the resort again unfortunately. The worst part was that the bed had bed bugs which indicated they don’t often clean or vacuum the bed.
Helen
Stayed 5 nights in Jul 2025