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Westgate Lakes Resort & Spa Universal Studios Area

Hotel Class
4 out of 5

Information

Reviews

3.8 / 5Good
9,962 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Orange County Convention Center
    6 min drive
  • Popular Location
    SeaWorld® Orlando
    7 min drive
  • Popular Location
    Aquatica
    8 min drive
  • Airport
    Orlando, FL (MCO-Orlando Intl.)
    21 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Studio (Villa)

    Room Amenities

    • Sleeps 4
    More details
  • Villa, 1 Bedroom

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Villa, 1 Bedroom

    Room Amenities

    • Lake view
    • Sleeps 4
    More details
  • Villa, 2 Bedrooms

    Room Amenities

    • Lake view
    • Sleeps 8
    More details
  • Villa, 3 Bedrooms

    Room Amenities

    • Sleeps 12
    More details

About this area

Orlando

Westgate Lakes Resort & Spa Universal Studios Area is located on a lake and in an area with good airport proximity. Disney's Boardwalk and Church Street Station are notable landmarks, and some of the area's activities can be experienced at Arnold Palmer's Bay Hill Golf Club and Grand Cypress Golf Club. Traveling with kids? Don't miss Universal Orlando Resort™ and SeaWorld® Orlando. Our guests appreciate the resort's location for the sightseeing.

What's nearby

  • Popular Location
    Universal Orlando Resort™ - 4 min drive
  • Popular Location
    Discovery Cove - 4 min drive
  • Popular Location
    Orange County Convention Center - 6 min drive
  • Popular Location
    SeaWorld® Orlando - 7 min drive
  • Popular Location
    Aquatica - 8 min drive

Getting around

  • Orlando Station - 13 min drive
  • Orlando, FL (MCO-Orlando Intl.) - 20 min drive

Restaurants

  • Drafts Sports Bar & Grill – Family restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner daily.
  • Sids Bistro – Delicatessen. Serves breakfast, lunch, and light fare daily.
  • Cordovano Joe's Pizza – Restaurant offering pizza. Serves lunch and dinner daily.
  • The Marketplace & Deli – Delicatessen offering American cuisine. Serves breakfast, lunch, and dinner daily.

About this property

Westgate Lakes Resort & Spa Universal Studios Area

4-star family-friendly resort near Pointe Orlando
This smoke-free resort features 3 restaurants, a marina, and 7 outdoor pools. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free theme park shuttle. Additionally, a full-service spa, 3 poolside bars, and a fitness center are onsite. All 1990 rooms provide conveniences like dining areas and sitting areas, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include DVD players, refrigerators, and microwaves. Weekly housekeeping is available.
Westgate Lakes Resort & Spa Universal Studios Area offers 1990 air-conditioned accommodations with DVD players and safes. Accommodations offer separate dining areas. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.
This Orlando resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 21

Special check-in instructions

This property requires USD 50 credit card deposit or USD 200 cash deposit at check-in for incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before 10 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets allowed for an extra charge of USD 170.00 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Dogs and cats only
  • 1 per room (up to 60 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

Payment types

American ExpressDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay
  • Resort fee: USD 12.99 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • In-room safe
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.95 and USD 12.95 per person (approximately)
  • Self parking fee: USD 0 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 170.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages. For more details, please contact the property using the information on the reservation confirmation received after booking.
Certain dog breed restrictions apply at this property. Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

We should mention

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Westgate Lakes Resort Universal Studios Area Orlando
  • Westgate Lakes Resort Universal Studios Area
  • Westgate Lakes Universal Studios Area Orlando
  • Westgate Lakes Universal Studios Area
  • Westgate Lakes Resort Spa Universal Studios Area
  • Westgate Lakes Hotel Orlando
  • Westgate Lake Resort Spa
  • Westgate s Universal Stuos Ar

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking
  • Self parking: USD 0 per night
  • Free area shuttle
  • Free shopping center shuttle
  • Free theme park shuttle
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: USD 6.95-12.95 per person
  • 3 restaurants and 1 coffee shop/café
  • 3 poolside bars and 1 bar
  • Room service available

Things to do

  • 7 outdoor pools
  • 2 outdoor tennis courts
  • 7 spa tubs
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Bowling alley
  • Children's pool
  • Fishing
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Dry cleaning service
  • DVD player
  • Free area shuttle
  • Free theme park shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Mini golf
  • Playground
  • Refrigerator
  • Separate dining area
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference space (25000 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Marina onsite
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage

More

  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Nearby activities

Activities

Where to eat

5 - Excellent
3,795
4 - Good
3,049
3 - Okay
1,549
2 - Mediocre
940
1 - Poor
629
4.0
Cleanliness
3.9
Service and Staff
4.0
Amenities
3.9
Property condition

1/5

  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

Upon check in, we were asked to sit through a 90 minute presentation about their timeshare opportunities, which seems enticing because of the free breakfast and gift they offer with it, but DONT DO IT!! Total scam!! And the breakfast was poor. We had Dora give the presentation, she was so incredibly rude and demeaning when we began to lose interest. I looked away for maybe 15 seconds, and she began to belittle me and asked “is this too boring for you?, this is my job, YOU signed up for this.” She went on for about a whole minute before she finally dropped it and moved on. I was so angry, embarrassed and confused, and avoided talking to her after. As we were walking to tour the timeshare suite, she looked at me and my husband, pointed at me and asked us “is she always like this?” WORST SALES HUMAN EVER. If we had any interest in wanting to have a timeshare with Westgate in the future, it was ruined with Dora’s terrible sales pitch and attitude. Who wants to enjoy a vacation there with terrible staff like this? When we reported her behavior to the other staff, all they wanted to do was still push the timeshare and were jerks when we told them no. I was appalled. Her OWN staff used the word “nasty” to describe her but didn’t do a thing about it. What a terrible way to start off your vacation. We avoided the resort staff the rest of the trip, all they want to do is sell you stuff and make their guests feel unwelcome. Won’t be staying here again, and DEFINITELY do NOT recommend!!!

Stayed 4 nights in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the rooms , the staff is great , anything I need the hotel was ready to either give it to me or explain to me how to do it or get it

Stayed 2 nights in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Sep. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The property is very close to Universal and the Disney Parls. It has a great place to watch sports and eat good food and there is a bunch of pools that are kept very clean.

    Stayed 10 nights in Aug. 2019

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