See all properties
Save

Walt Disney World Dolphin

4.0 star property

Photo gallery for Walt Disney World Dolphin

Exterior
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Lobby
View from room
Private beach, white sand, beach towels, beach volleyball

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1500 Epcot Resort Blvd, Lake Buena Vista, FL, 32830
  • Place, Walt Disney World® Resort
    ‪1 min walk‬
  • Place, Disney's Hollywood Studios®
    ‪14 min walk‬
  • Place, Epcot®
    ‪4 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪31 min drive‬

Room options

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

8.8 out of 10
Excellent
(481 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Resort View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Resort View

8.6 out of 10
Excellent
(169 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Park View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Park View

8.6 out of 10
Excellent
(45 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed with Sofa bed, Resort View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed, Resort View

8.4 out of 10
Very good
(39 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(18 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(38 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(131 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, Resort View (Balcony)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Resort View (Balcony)

8.2 out of 10
Very good
(98 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony, Park View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Balcony, Park View

8.0 out of 10
Very good
(28 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony, Park View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Balcony, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Resort View (Balcony)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Resort View (Balcony)

8.6 out of 10
Excellent
(43 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(39 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

9.2 out of 10
Wonderful
(19 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Walt Disney World Swan
  • On private beach
  • Pool
  • Spa pool
  • Kids’ pool
4.6 out of 5, Wonderful, 2,069 reviews
The price is AU$344
includes taxes & fees
23 Apr - 24 Apr
Walt Disney World Swan

About the area

Lake Buena Vista

Located in Lake Buena Vista (Bay Lake), Walt Disney World Dolphin is within a 10-minute drive of Disney Springs™ and Epcot®. .This beach hotel is 3.6 mi (5.7 km) from Disney's Hollywood Studios® and 5 mi (8.1 km) from Magic Kingdom® Park.

What's nearby

  • Walt Disney World® Resort - 1 min walk - 0.0 km
  • Disney's Fantasia Gardens Miniature Golf Course - 5 min walk - 0.4 km
  • Disney's Hollywood Studios® - 14 min walk - 1.1 km
  • Disney's Blizzard Beach Water Park - 4 min drive - 2.7 km
  • Epcot® - 4 min drive - 2.0 km

Getting around

  • Orlando Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 34 min drive

Restaurants

  • ‪The Rose & Crown Pub & Dining Room - ‬7 min drive
  • ‪Les Halles Boulangerie Patisserie - ‬5 min drive
  • ‪Cape May Cafe - ‬14 min walk
  • ‪Tangierine Café - ‬5 min drive
  • ‪La Creperie de Paris - ‬5 min drive

About this property

Walt Disney World Dolphin

Walt Disney World Dolphin offers 1509 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach and a 24-hour health club are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mandara Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 1509 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Stop by the hotel's restaurant, Fuel, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and room service is provided. Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Lake Buena Vista? This hotel has 306979 square feet (28519 square meters) of space consisting of conference space and 61 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Fuel - This café serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Rosa Mexicano - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Fountain - This family restaurant specializes in American cuisine and serves lunch and dinner. A children's menu is available. Open select days.
Bourbon Steak - This steakhouse specializes in American cuisine and serves dinner only. Open select days.
Bluezoo - This seafood restaurant specializes in seafood and serves dinner only. Open select days.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Limo/town car service
  • Parking on site (USD 42.60 per night; includes in/out privileges)
  • Valet parking on site (USD 64.97 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: USD 29.99 for adults and USD 19.99 for children
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bluezoo
  • Bourbon Steak
  • Fountain
  • Fuel
  • Rosa Mexicano

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Golf caddies
  • Golf carts
  • Karaoke
  • Playground
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 306,979 square feet of conference space
  • 61 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Dock
  • Firepit
  • Garden
  • On a lake
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (203 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 39.38 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 56.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 29.99 for adults and USD 19.99 for children
  • Self parking fee: USD 42.60 per night (in/out privileges)
  • Valet parking fee: USD 64.97 per night (in/out privileges)
  • Rollaway bed fee: USD 39.38 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dolphin Hotel
Dolphin Walt Disney World
Walt Disney World Dolphin
Walt Disney World Dolphin Hotel
Walt Disney World Dolphin Resort
Dolphin Resort
Walt Disney World Dolphin Resort Lake Buena Vista
Walt Disney World Dolphin Lake Buena Vista
Walt Disney World Dolphin Bue
Walt Disney World Dolphin Hotel
Walt Disney World Dolphin Lake Buena Vista
Walt Disney World Dolphin Hotel Lake Buena Vista

Walt Disney World Dolphin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2800 out of 4105 reviews
Rating 8 - Good. 630 out of 4105 reviews
Rating 6 - Okay. 344 out of 4105 reviews
Rating 4 - Poor. 181 out of 4105 reviews
Rating 2 - Terrible. 150 out of 4105 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Joyce, Celebration

Travelled with partner
Disliked: Amenities
We checked in about 4:15, but the room wasn’t ready. We paid for self parking, there were no spots available. Our bathroom hade hairs on the floor.
Stayed 1 night in Dec 2025

10/10 Excellent

James, SKANEATELES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous and spoke fluent English
Stayed 4 nights in Dec 2025

10/10 Excellent

anna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was brilliant great location premium room was amazing lots of space staff helpful when required
Stayed 11 nights in Dec 2025

10/10 Excellent

Archana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, staff courteous, convenient location for the Disney parks, the shuttle facility.. the food options in the resort… great experience.
Stayed 4 nights in Dec 2025

4/10 Poor

Amy, CONWAY

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel isnt great. Its clean, but they keep the temperature so freezing in the hallways and main areas that you need a winter coat to get to your room (people come here to get away from the cold)..... forget going to the pool, its about a mile walk, if you arrive an hour early they will say your room isnt ready even with hundreds of rooms available, the rooms are basic but the price is fancy, self parking is almost $40 a day because why on earth would a hotel you pay for allow you to drive there without punishing you for having a car? That parking lot that is already there..... lets use it to nickle and dime our guests! It too, is a long walk so dont leave anything in the car! Phones in the room are disconnected, they dont clean thoroughly because some dude's shoe was under our bed..... not filth but still. Beds were uncomfortable where you sort of roll off to the side if you're on the edge. Will never stay here again. It was a resort price for a hotel. Also NOT owned by Disney..... this is a Marriott resort, so you cant use any Disney rewards here, which we didn't know.
Stayed 2 nights in Dec 2025

8/10 Good

Emma

Liked: Cleanliness, amenities, property conditions & facilities
The room was average, the staff were nive there was a lot of great food options between both hotels and the pool area at the dolphin is no joke it is amazing !
Stayed 1 night in Dec 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2025

10/10 Excellent

Parimala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with good proximity to parks and free transportation... would have loved a free breakfast buffet, but that's the only thing missing really, otherwise it's very pretty and luxurious overall
Stayed 5 nights in Dec 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 3 nights in Dec 2025

6/10 Okay

Soumitra

Travelled with family
Liked: Cleanliness, staff & service
Limited choice, same food every day. Some Food prices were decent though. Staff was very good.
Stayed 4 nights in Dec 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not get free breakfast. Room was clean and cool. There was no microwave. The toilet room was too small.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sagar

Stayed 2 nights in Dec 2025

10/10 Excellent

Evelyn

Stayed 2 nights in Dec 2025

10/10 Excellent

Megan

Perfect location. Large room!
Stayed 1 night in Dec 2025

8/10 Good

Jacklyn Amada

Travelled with family
Liked: Cleanliness, property conditions & facilities
Loved the hotel however I did not like the smell in the room; it smelled like gas or some hazmat Oder upon entrance to the room and the wet spot in the rug was questionable. The smell was questionable. Housekeeping failed to provide facial towels ( small ones by the sink) which I didn’t really understand. I wish there were more people attending at the desk vs having to wait more than an hour to be acknowledged. At what point should management step in to provide an apology or simply say please excuse the wait does anyone have a simple question I could answer. Christmas tree in the lobby was a delight. No comment regarding breakfast, never had it.
Cabana by the pool was great !
Stayed 3 nights in Dec 2025

8/10 Good

Hongfen

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Pricey and the rooms are old, first night there the sink got stuck, I called for maintenance and bathroom door only opens half way. The closet doors broken. Fridge is super small, hair dryer is Conway brand. You can hear everything from the hallway, even footsteps, if you wish for quiet time, good luck. As a Disney partner hotel I was expecting something better.
Stayed 5 nights in Dec 2025

10/10 Excellent

Garth, Gilbert

Stayed 5 nights in Dec 2025

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Love this hotel! Excellent staff and beautiful
Stayed 2 nights in Dec 2025

8/10 Good

Kristin

Stayed 4 nights in Dec 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom was extremely small and didn’t have a fan. Was extremely humid after showering and stayed that way
Stayed 5 nights in Dec 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and the property is beautiful. Breakfast options are limited, but the little store always had good options. We would stay here again.
Stayed 6 nights in Dec 2025

10/10 Excellent

Xavier

Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 1 night in Dec 2025

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional service
Stayed 1 night in Oct 2025

10/10 Excellent

TARUN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place ! Great service ! Amazing kids activities and food ! Highly recommend.
Stayed 6 nights in Dec 2025