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Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area

4.0 star property

Photo gallery for Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area

2 outdoor pools, a heated pool, pool cabanas (surcharge), pool umbrellas
Presidential Suite, 1 Bedroom | Living area
Room, 1 King Bed (Fireworks View) | View from room
Terrace/patio
Room, 2 Queen Beds (Roll-in Shower)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Air conditioning

Explore the area

Map
1900 East Buena Vista Drive, Lake Buena Vista, FL, 32830
  • Disney Springsā„¢
    ā€Ŗ8 min walkā€¬
  • Disney's Typhoon Lagoon Water Park
    ā€Ŗ3 min driveā€¬
  • EpcotĀ®
    ā€Ŗ7 min driveā€¬
  • Orlando, FL (MCO-Orlando Intl.)
    ā€Ŗ24 min driveā€¬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Pool View (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Pool View (Mobility & Hearing)

7.0 out of 10
Good
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

View all photos for Family Suite, 2 Bedrooms

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Family Suite, 2 Bedrooms

  • Sleeps 8
  • 3 Queen Beds

View all photos for Family Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Family Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

  • 74 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 Bedroom, Pool View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Penthouse, 1 Bedroom, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View (Island)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Pool View (Island)

  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 QUEEN BEDS AND PARLOR)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom (2 QUEEN BEDS AND PARLOR)

8.0 out of 10
Very good
(1 review)
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (1 KING BED/ 2 QUEEN BEDS)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms (1 KING BED/ 2 QUEEN BEDS)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 1 King Bed

View all photos for Room, 1 King Bed (Pink Ribbon Retreat)

Room, 1 King Bed (Pink Ribbon Retreat)

Room, 1 King Bed (Pink Ribbon Retreat)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 KING BED AND PARLOR)

Suite, 1 Bedroom (1 KING BED AND PARLOR) | Living area

Suite, 1 Bedroom (1 KING BED AND PARLOR)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds (Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Single Bed, Tower (Parlor)

Suite, 1 Single Bed, Tower (Parlor) | Living area

Suite, 1 Single Bed, Tower (Parlor)

  • 74 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Tower

View from room

Suite, 1 Bedroom, Tower

8.8 out of 10
Excellent
(3 reviews)
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Fireworks View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds (Fireworks View)

8.2 out of 10
Very good
(18 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 74 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Disney Springs View)

View from room

Room, 2 Queen Beds (Disney Springs View)

8.6 out of 10
Excellent
(19 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Resort View (Mobility & Hearing, Bathtub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Resort View (Mobility & Hearing, Bathtub)

8.6 out of 10
Excellent
(12 reviews)
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Resort View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Resort View

8.6 out of 10
Excellent
(97 reviews)
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Bedrooms, Tower

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 2 Bedrooms, Tower

9.0 out of 10
Wonderful
(2 reviews)
  • 153 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Fireworks View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Fireworks View)

8.0 out of 10
Very good
(24 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Disney Springs View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Disney Springs View)

8.4 out of 10
Very good
(11 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Island)

Suite, 1 King Bed (Island)

Suite, 1 King Bed (Island)

10.0 out of 10
Exceptional
(2 reviews)
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

9.8 out of 10
Exceptional
(10 reviews)
  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)

7.6 out of 10
Good
(10 reviews)
  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Resort View

8.4 out of 10
Very good
(67 reviews)
  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Pool View

8.8 out of 10
Excellent
(23 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Presidential Suite, 1 Bedroom

  • 167 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Disney View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Disney View)

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

2 outdoor pools, pool loungers

Hilton Orlando Lake Buena Vista - Disney SpringsĀ® Area

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.3 out of 5, Excellent, (1348)
The price is AU$324
for 1 room
includes taxes & fees
9 July - 10 July
Hilton Orlando Lake Buena Vista - Disney SpringsĀ® Area

About the area

Lake Buena Vista

When you stay at Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area in Lake Buena Vista, you'll be connected to a shopping center, within a 5-minute drive of Splitsville Luxury Lanes & Dinner Lounge and Disney Springsā„¢. .This resort is 2.1 mi (3.5 km) from Disney's Typhoon Lagoon Water Park and 3.2 mi (5.2 km) from Orlando Vineland Premium Outlets.
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Disney Springsā„¢ - 8 min walk - 0.7 km
  • Disney's Typhoon Lagoon Water Park - 3 min drive - 3.4 km
  • Orlando Vineland Premium Outlets - 3 min drive - 3.0 km
  • EpcotĀ® - 7 min drive - 6.7 km
  • Disney's Hollywood StudiosĀ® - 8 min drive - 8.3 km

Getting around

  • Orlando Station - 23 min drive
  • Orlando Intl. Airport (MCO) - 25 min drive

Restaurants

  • ā€ŖThe Polite Pig - ā€¬12 min walk
  • ā€ŖT-Rex Cafe - ā€¬11 min walk
  • ā€ŖRainforest Cafe - ā€¬9 min walk
  • ā€ŖThe Boathouse - ā€¬13 min walk
  • ā€ŖStarbucks - ā€¬4 min drive

About this property

Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area

Pet-friendly resort with 6 restaurants connected to a shopping center in Lake Buena Vista
Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area offers 1011 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Lake Buena Vista resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river and a fitness center.
Make yourself at home in one of the 1011 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a lazy river and a fitness center. Additional amenities at this resort include wireless internet access (surcharge), concierge services, and a ballroom.
Enjoy American cuisine at LetterPress, one of the resort's many dining establishments, which include 6 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and 70 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
LetterPress - This buffet restaurant specializes in American cuisine and serves breakfast, brunch, and dinner.
Shades - This poolside family restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Citrus28 - This cafƩ serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Sunnies - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Blue - This sports bar serves dinner and light fare. Happy hour is offered. Open daily.

Languages

English, Filipino, French, German, Hindi, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Parking on site (USD 35 per day; includes in/out privileges)
  • Valet parking on site (USD 45 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blue
  • Citrus28
  • LetterPress
  • Shades
  • Sunnies

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Games
  • Gym
  • Heated pool
  • Lazy river

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 70 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Handrails in stairways (79 centimetre high)
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (104 centimetre high)

More

  • 2 buildings
  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 43.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 30 per person
  • Fee for in-room wireless internet: USD 0.00 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 0.00 per day (rates may vary)
  • Self parking fee: USD 35 per day (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Buena Vista Hotel
Buena Vista Hotel Palace
Hilton Orlando Buena Vista Palace Disney Springs Area Hotel
Buena Vista Palace Hotel
Hotel Buena Vista
Hotel Buena Vista Palace
Palace Buena Vista
Palace Buena Vista Hotel
Buena Vista Palace Hotel Lake Buena Vista
Buena Vista Palace Lake Buena Vista
Buena Vista Palace Resort Lake Buena Vista
Hilton Orlando Palace Disney Springs Area Hotel
Hilton Orlando Palace Disney Springs Area
Hilton Orlando Buena Vista Palace Disney Springs Area
Hilton Orlando Buena Vista Palace Disney SpringsĀ® Area
Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area Resort

Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 894 out of 1555 reviews
Rating 8 - Good. 265 out of 1555 reviews
Rating 6 - Okay. 191 out of 1555 reviews
Rating 4 - Poor. 104 out of 1555 reviews
Rating 2 - Terrible. 101 out of 1555 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

William

Liked: Staff & service, amenities, property conditions & facilities
Far
Stayed 4 nights in Feb 2025

8/10 Good

Timothy

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Gina

Stayed 2 nights in Mar 2025

2/10 Terrible

Kristin Ann

Stayed 3 nights in Mar 2025

6/10 Okay

Salem

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Ashley

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Mar 2025

8/10 Good

Clifford

Stayed 2 nights in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Screaming child woke us up at 2 the first night. Some lady let her kid out in the hallway
Stayed 2 nights in Mar 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, amenities
Great place! Something for everyone
Stayed 1 night in Mar 2025

4/10 Poor

Sara

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was our 4th time staying at this hotel, and was by far the worst experience. Maybe it was an off weekend due to it just being spring break, but we didnā€™t have a great experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Two words.. Lazy River
Stayed 3 nights in Mar 2025

4/10 Poor

Kevin

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel was filthy. Iā€™ve never had that experience before but we exited the elevator to our room and the floor was filthy. I thought maybe they hadnā€™t gotten around to cleaning it but we woke the next day and it was still dirty. The bottom of the beds had stains, the towels were dinghy and there was stains on the lamp shades; the floors were so bad in the bathroom area we went and bought a swiffer. I was very displeased but because this time was a one night stay I didnā€™t make a huge deal.
Stayed 1 night in Mar 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top NOTCH

We booked for a short staycation. Very pleased with the hotel. Check in line was a bit slow but everyone was friendly and we were able to leave our bags at the an area until our room was ready. We enjoyed the pool/ lazy river while waiting on our room. I have to say our breakfast at the buffet was delicious BUT the service was top notch. Our waitress JOAN really made our last day awesome!! What a lovely person. You donā€™t find people like her much anymore.
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you aren't staying on Disney property then this is the place to stay! Pool, lazy river an area for the children to stretch their legs! Just a beautiful hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sink is clogged when we used it other than that it was great.
Stayed 1 night in Mar 2025

10/10 Excellent

CAMILLE

Travelled with family
Stayed 2 nights in Mar 2025

10/10 Excellent

June

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and staff was wonderful
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were lovely!
Stayed 1 night in Mar 2025

2/10 Terrible

Tanya

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Unfortunately, my stay was not a pleasant one. We had to change rooms four times during our stay, which was incredibly frustrating. Two of the rooms we were given had bugs and a cockroach, which was unacceptable. The third room was in extremely dirty condition, with noticeable stains and an overall lack of cleanliness. While one issue might be understandable, having to deal with four different rooms shows a much larger problem with the hotelā€™s maintenance and cleanliness standards. Itā€™s clear thereā€™s a lack of attention and care being given to the rooms and overall guest experience. Given these issues, I would not recommend this hotel to anyone. It's disappointing, as the location had potential, but the lack of proper upkeep made it an unpleasant experience. I hope the management takes the necessary steps to address these problems for future guests.
Stayed 7 nights in Feb 2025

10/10 Excellent

Juan

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Cassie

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025