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The Ritz-Carlton Orlando, Grande Lakes

5.0 star property

Photo gallery for The Ritz-Carlton Orlando, Grande Lakes

View from property
Creator video
Couples treatment room(s), body treatments, hot stone massages
7 restaurants, dinner served, American cuisine
Food and drink

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Pet-friendly
  • Air-conditioning

Explore the area

View map
4012 Central Florida Parkway, Orlando, FL, 32837
  • Place, The Ritz-Carlton Golf Club
    ‪8 min walk‬
  • Place, Universal Orlando Resort
    ‪8 min drive‬
  • Place, Universal Studios Florida
    ‪10 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed

  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Queen Beds

  • 45 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Queen Beds

  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

LCD TV, iPod dock

Executive Suite, 1 Bedroom

  • 89 sq m
  • Lake view
  • Sleeps 5
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(13 reviews)
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 45 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed (View)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed with Sofa bed (View)

  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed, Pool View

LCD TV, iPod dock

Presidential Suite, 1 King Bed, Pool View

  • 223 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Living room

Royal Suite, 1 King Bed

  • 246 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Mobility Accessible, Tub)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Resort View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

LCD TV, iPod dock

Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 89 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom (Hearing Accessible)

LCD TV, iPod dock

Executive Suite, 1 Bedroom (Hearing Accessible)

  • 89 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

LCD TV, iPod dock

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 89 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

  • 45 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Hearing Accessible)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Pool View (Hearing Accessible)

  • 45 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Pool View (Mobility Accessible, Roll-In Shower)

  • 45 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Pool View (Mobility/Hearing Access, Roll-In Shwr)

  • 45 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Pool View (Hearing Accessible)

Premium bedding, down duvets, minibar, in-room safe

Room, Pool View (Hearing Accessible)

  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 Bedroom

  • 89 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed with Sofa bed

  • 45 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 Bedroom

  • 89 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed with Sofa bed

  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed with Sofa bed

  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed (Family, Club Lounge Access)

LCD TV, iPod dock

Presidential Suite, 1 King Bed (Family, Club Lounge Access)

  • 223 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 89 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed

  • 45 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

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About the area

Orlando

When you stay at The Ritz-Carlton Orlando, Grande Lakes in Orlando, you'll be on a lake, within a 10-minute drive of Aquatica and Florida Mall. .This family-friendly hotel is 3.6 mi (5.8 km) from Orange County Convention Center and 6.5 mi (10.5 km) from Universal Orlando Resort.

What's nearby

  • The Ritz-Carlton Golf Club - 8 min walk - 0.7 km
  • SeaWorld® Orlando - 4 min drive - 3.7 km
  • Universal Orlando Resort - 8 min drive - 11.1 km
  • Universal Studios Florida - 10 min drive - 14.3 km
  • Walt Disney World® Resort - 12 min drive - 15.0 km

Getting around

  • Sand Lake Road Station - 11 min drive
  • Kissimmee Station - 18 min drive
  • Orlando Intl. Airport (MCO) - 16 min drive

Restaurants

  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬12 min walk
  • ‪Oza Izakaya - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪JW Marriott Lobby Lounge - ‬3 min drive
  • ‪Ritz Carlton Club Lounge - ‬19 min walk

About this property

The Ritz-Carlton Orlando, Grande Lakes

Lakefront hotel with 7 restaurants and a full-service spa
The Ritz-Carlton Orlando, Grande Lakes offers 582 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

This Orlando hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts and a health club. An outdoor pool and a hot tub are on site. Other recreational amenities include a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 40 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
Make yourself at home in one of the 582 air-conditioned rooms featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as outdoor tennis courts and a health club. Additional features at this hotel include concierge services, an arcade/game room, and gift shops/newsstands.
Enjoy American cuisine at Knife and Spoon, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Orlando? This hotel has 47000 square feet (4366 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Knife and Spoon - This fine-dining restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Bleu - Onsite restaurant. Open daily.
Highball and Harvest - Onsite restaurant. Open daily.
Primo - Onsite restaurant. Open daily.
Vitale - Onsite café. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (USD 58 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bleu
  • Highball and Harvest
  • Knife and Spoon
  • Primo
  • Vitale

Things to do

  • 18-hole golf course
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Health club
  • Hot tub
  • Lazy river
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 47,000 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 40 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - July 2021
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250.00 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 61.88 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Airport shuttle fee: USD 65 per vehicle (one-way)
  • Valet parking fee: USD 58 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Grande Lakes
Ritz-Carlton Grande Lakes Hotel
Ritz-Carlton Grande Lakes Hotel Orlando
Ritz-Carlton Orlando Grande Lakes
Ritz-Carlton Orlando Grande Lakes Hotel
Ritz-Carlton Orlando Grande Lakes Hotel Orlando
Ritz Orlando
Ritz-Carlton Orlando Grande Lakes Resort
Ritz-Carlton Grande Lakes Resort
Ritz Orlando
The Ritz Carlton Orlando Grande Lakes
RitzCarlton Orlando Gran s Or

The Ritz-Carlton Orlando, Grande Lakes Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 772 out of 1002 reviews
Rating 8 - Good. 127 out of 1002 reviews
Rating 6 - Okay. 56 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a few days. Staff was great and upgraded my room for my birthday and sent me a bottle of wine and macarons. Very sweet! Room was clean and comfortable. Slept well. Spa was relaxing and pool was clean and good service. Recommend for a relaxing stay!
Stayed 5 nights in Sep 2025

10/10 Excellent

Richard

Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay could not have been more perfect. Will stay as often as we can.
Stayed 1 night in Sep 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was AMAZING
Stayed 1 night in Sep 2025

10/10 Excellent

scarlet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Gregory

Stayed 1 night in Sep 2025

8/10 Good

Bianca

Stayed 3 nights in Aug 2025

10/10 Excellent

Francesco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Francesco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Beenu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Deamontria

Stayed 3 nights in Aug 2025

10/10 Excellent

Luis, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality property with amazing restaurants and the staff very professional. Donna at the breakfast buffet is adorable. Great stay. Amazing hotel.
Pool
Stayed 4 nights in Aug 2025

10/10 Excellent

Kendall, Brea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Christy

Stayed 2 nights in Aug 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2025

10/10 Excellent

ABBAS

Liked: Amenities, property conditions & facilities
Very good service
Stayed 2 nights in Aug 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Birthday Treat!

Stayed for a big birthday celebration and anniversary. The resort is stunnng. The room was beautiful and the service exceptional. Loved everything about our stay. The staff go above and beyond and even surprised me with a birthday cake! My son enjoyed a round of golf which he said was the best course ever! while my daughter and I enjoyed the lazy river. Can’t wait to go back.
Stayed 1 night in Aug 2025

10/10 Excellent

Kim Imarisha

Liked: Cleanliness, staff & service, property conditions & facilities
We consistently stay at 5 star properties and the Ritz-Carlton Grande Lakes far exceeded our expectations. The property is located in a lush paradise and has a wonderfully kind team that couldn't do enough to make us comfortable. Simply amazing!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexandria

Stayed 1 night in Aug 2025

10/10 Excellent

Kyma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Royal Treatment

My stay here was sensational! The hotel is so beautiful and the service is unmatched! My in room service was so awesome with Rubert making my daughter and I feel like royalty. We will definitely be back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kaleigh

Stayed 3 nights in Aug 2025

10/10 Excellent

Sayge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived, my stay at the Ritz-Carlton Orlando, Grande Lakes was nothing short of exceptional. It's a true luxury escape that manages to feel both grand and intimately welcoming. The service was truly the best I've ever experienced. Every staff member I encountered—from the front desk to the poolside attendants—was incredibly friendly, professional, and attentive. They anticipated my needs without me having to ask, which made for a completely seamless and relaxing trip. The entire resort is absolutely beautiful. My room was immaculate, with a stunning view and a wonderfully comfortable bed. What stood out most, however, was the cleanliness. The property is impeccably maintained, and the pristine condition of everything from the common areas to the guest rooms truly reflects the high standards of the Ritz-Carlton brand. The food was a highlight of my stay. I had the pleasure of dining at several of the resort's restaurants, and each meal was a culinary delight. The flavors were incredible, and the presentation was a work of art. The dining options offer something for every palate, and I left feeling completely satisfied. Finally, the gym and pools were absolutely fantastic. The fitness center was well-equipped and spacious, allowing for a great workout. The pools, in particular, were a paradise. The atmosphere was so serene, and I loved having a variety of options, from the tranquil main pool to the 18 and over Spa Pool. I also had an amazing facial.
Stayed 4 nights in Aug 2025