Mi Casa Hotel

2.5 star property

Photo gallery for Mi Casa Hotel

Outdoor pool, pool loungers
Children’s play area – outdoor
Poolside bar
Exterior
Studio Suite, 1 King Bed with Sofa bed

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • Breakfast included
  • 24/7 front desk

Explore the area

View map
9350 Turkey Lake Rd, Orlando, FL, 32819
  • Place, Pointe Orlando
    ‪11 min walk‬
  • Place, Orange County Convention Center
    ‪17 min walk‬
  • Place, SeaWorld® Orlando
    ‪3 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

Studio Suite, 2 Double Beds, Pool View

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 2 Queen Beds

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, Multiple Beds, Pool View

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 2 Double Beds

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Orlando

With a stay at Mi Casa Hotel, you'll be centrally located in Orlando, within a 5-minute drive of The Orlando Eye and CoCo Key Water Resort. .This family-friendly hotel is 2.6 mi (4.2 km) from Universal’s Volcano Bay and 3.5 mi (5.6 km) from Aquatica.

What's nearby

  • Pointe Orlando - 11 min walk - 0.9 km
  • Orange County Convention Center - 17 min walk - 1.5 km
  • The Orlando Eye - 2 min drive - 1.8 km
  • Aquatica - 3 min drive - 3.4 km
  • SeaWorld® Orlando - 3 min drive - 3.1 km

Getting around

  • Orlando Station - 15 min drive
  • Orlando Intl. Airport (MCO) - 19 min drive

Restaurants

  • ‪Drafts Sports Bar & Grill - ‬5 min walk
  • ‪Joe's Marketplace & Deli - ‬5 min walk
  • ‪Maggiano's - ‬5 min drive
  • ‪Taverna Opa Orlando - ‬5 min drive
  • ‪Kavas Tacos +Tequila - ‬5 min drive

About this property

Mi Casa Hotel

Family-friendly hotel with free breakfast and theme park shuttle service
Mi Casa Hotel offers 215 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Pillowtop beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 215 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including an arcade/game room and wedding services. Additional features at this hotel include a television in a common area and tour/ticket assistance. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Grab a bite from the grocery/convenience store serving guests of Mi Casa Hotel. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50.00 will be collected before check-in.
  • Resort fee: USD 4.50 per accommodation, per night
The resort fee includes:
  • In-room coffee
  • Internet access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Suites South Universal
Quality Suites Universal
Quality Suites Universal South
Quality Suites Universal South Hotel
Quality Suites Universal South Hotel Orlando
Quality Suites Universal South Orlando
Universal South
Quality Suites Hotel Orlando
Quality Suites Orlando
Quality Suites
Quality Suites
Mi Casa Hotel Hotel
Mi Casa Hotel Orlando
Mi Casa Hotel Hotel Orlando

Mi Casa Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 222 out of 1003 reviews
Rating 8 - Good. 167 out of 1003 reviews
Rating 6 - Okay. 186 out of 1003 reviews
Rating 4 - Poor. 156 out of 1003 reviews
Rating 2 - Terrible. 272 out of 1003 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Ailyn

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

6/10 Okay

Marli

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service

Disappointed ineptness

Fair quality. Old, but comfy. Had to ask for towels; had no washcloths. Upon checking in, the agent said our res was canceled even though it was paid in advance, so we had no place to go at midnight. He said they were full, so not helpful. That was it. I had to buy a room in a higher priced hotel with availability (not many available in Orlando summers)-checked in at 3:am. I returned the next morning since MiCasa had my money. The manager was working and not very kind. She was a tad self righteous in protecting their error claiming that the error was not theirs but mine. In the end, she restored my res and said my unused night fee would be returned. No apologies nor offerings of service due to their ineptitude. Very disappointed.
Stayed 5 nights in Jun 2025

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

4/10 Poor

Jaemilyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service, no washing machine, got the room changed because it didn't had A/C and it was very hot.
Stayed 8 nights in Jun 2025

4/10 Poor

Samia

Stayed 1 night in Jun 2025

2/10 Terrible

Tim

Could not make the trip. No one ever answered the phone about a refund. Cannot get in touch with anyone and now i am out on my money.
Stayed 6 nights in Jun 2025

4/10 Poor

Julimarie

Travelled with family
First of all, I had cockroaches in the bathroom, so I let it go. Until the next day I found several cockroaches on the bed, I couldn't stand it anymore. I went to the lobby and they changed my room from then on, I had no problems.
Stayed 7 nights in Jun 2025

6/10 Okay

Marina, west palm beach

Disliked: Amenities, property conditions & facilities
Our room had a leak and the sink was clogged. They sent someone over to “fixing” but stayed the same issue. Breakfast was ok. Nice staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Edward A

Liked: Cleanliness, amenities, property conditions & facilities
Nice property, but old. Great staff.
Stayed 3 nights in May 2025

10/10 Excellent

Zaryanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay!
Stayed 1 night in May 2025

6/10 Okay

nieves, Brookhaven

Stayed 1 night in Jun 2025

2/10 Terrible

maddison

Disliked: Cleanliness, staff & service, room comfort

Terrible experience

Well, my check in experience was absolutely terrible. The lady at the front desk was either on drugs or having a stroke. She couldn't even stand up straight we had to call an ambulance for her and it took about 2 hours for me to get checked into my room which hmm was the wrong room, not the room that I had booked and It was hard for me to get my room changed to the room that I did book. It was just a very unpleasant experience, but I had no other choice. Because I was in town for a convention and a lot of the hotels, we're full. I would love to either have my money back or have some type of compensation for the lack of professionalism that came from an experience that I was supposed to be on vacation and the hotel is supposed to be doing a job.
Stayed 4 nights in May 2025

4/10 Poor

CARLOS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Lance

Liked: Cleanliness
Disliked: Room comfort
Screaming
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly pool was very nice but the hot tub wasn’t working overall nice stay close to parks
Stayed 1 night in May 2025

6/10 Okay

Glenda

Stayed 2 nights in Apr 2025

4/10 Poor

Ward

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

jonathan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend nobody ever stay at this hotel was the most dirtiest hotel room I’ve ever experienced in my nine years of traveling. There was pee stains on the bed black spots on the curtain burn marks in the carpet. All carpeting was dirty and black AC unit smelled terrible. TVs did not work on door was not even attached was filled with cardboard so nobody could peek in doors do not close all the way showing light through the doorways. Bathrooms were absolutely disgusting. Showerheads were not cleaned. Walls were all damaged painted over with new paint on half the walls painted over dirt spots TV stands are falling apart. Dresser drawers would not pull out if I was not staying there for only three days. I would’ve definitely booked a different hotel was not accommodated at all, and was told that I was not able to have a room change and that that room was clean when I have picture proof of the room being absolutely disgusting. They do not care about their customers by the clean of their hotel. Please stay away. I advise you. It’s your best decision.
Stayed 3 nights in Apr 2025

6/10 Okay

Synthia

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service
Check in went fine, but we found some roaches in room 349. I went to the reception and got changed to room 250. On this one I found only one roach and no new problems.
Stayed 3 nights in Apr 2025

8/10 Good

Jose, Juana Diaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to Orlando Attraction
Stayed 2 nights in Apr 2025

2/10 Terrible

Cynthia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Mitzi Yoselyn Aranda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were awful, the towels dirty, bugs in the bathroom
Stayed 3 nights in Apr 2025

8/10 Good

Roberta, Michigan city

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It's just need updating but other than that I enjoyed my stay.The food at bar was great for it to be a pool bar. Drinks was good but was a little expensive. But over all had a good stay and didn't see any bugs
Stayed 3 nights in Apr 2025

2/10 Terrible

Marisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very disappointing. The photos did not match the hotel at all. The hotel was old and run down. The lamps in the room are rusty. The remote control was caked with a thick layer of dirt and with sticky. There were dirty splash marks of something on the picture and on the headboards. There are bugs in the room and we found a cockroach in the bed. The carpet was so dirty if you walked around barefoot or with socks on there was a layer of dirt on your feet. There was mold on the ceiling in the bathroom. There are bugs in the bathroom. I would never recommend this hotel to anyone. It should be removed from the Expedia website. I will never use Expedia again because obviously Expedia was not aware of the type of hotel this was and the false pictures that were submitted representing the hotel. I can't trust this site to provide me a quality hotel I probably won't use Expedia again.
Stayed 3 nights in Apr 2025