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Mi Casa Hotel

2.5 star property

Photo gallery for Mi Casa Hotel

Outdoor pool, pool loungers
Studio Suite, 1 King Bed with Sofa bed
Poolside bar
Front of property
Outdoor spa tub

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
9350 Turkey Lake Rd, Orlando, FL, 32819
  • Place, Pointe Orlando
    ‪9 min walk‬
  • Place, Wonderworks
    ‪11 min walk‬
  • Place, Orange County Convention Center
    ‪17 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Pool View

Studio Suite, 2 Double Beds, Pool View

Studio Suite, 2 Double Beds, Pool View

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Multiple Beds, Pool View

Studio Suite, Multiple Beds, Pool View

Studio Suite, Multiple Beds, Pool View

  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Orlando

With a stay at Mi Casa Hotel, you'll be centrally located in Orlando, within a 5-minute drive of CoCo Key Water Resort and The Orlando Eye. .This family-friendly hotel is 2.6 mi (4.2 km) from Universal’s Volcano Bay and 3.6 mi (5.8 km) from Orange County Convention Center.

What's nearby

  • Dr. P. Phillips Hospital - 2 min walk - 0.2 km
  • Pointe Orlando - 9 min walk - 0.8 km
  • Wonderworks - 11 min walk - 0.9 km
  • Orange County Convention Center - 17 min walk - 1.5 km
  • The Orlando Eye - 2 min drive - 1.8 km

Getting around

  • Orlando Station - 15 min drive
  • Orlando Intl. Airport (MCO) - 19 min drive

Restaurants

  • ‪Drafts Sports Bar & Grill - ‬5 min walk
  • ‪Dave & Buster's - ‬5 min drive
  • ‪Rocks - ‬6 min drive
  • ‪Maggiano's - ‬5 min drive
  • ‪Funny Bone Comedy Club - ‬5 min drive

About this property

Mi Casa Hotel

Family-friendly hotel with free parking, near Pointe Orlando
Mi Casa Hotel offers 215 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Pillowtop beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 215 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including an arcade/game room and wedding services. Additional features at this hotel include a television in a common area and tour/ticket assistance. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Grab a bite from the grocery/convenience store serving guests of Mi Casa Hotel. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50.00 will be collected before check-in.
  • Resort fee: USD 8.50 per accommodation, per night
The resort fee includes:
  • In-room coffee
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Suites South Universal
Quality Suites Universal
Quality Suites Universal South
Quality Suites Universal South Hotel
Quality Suites Universal South Hotel Orlando
Quality Suites Universal South Orlando
Universal South
Quality Suites Hotel Orlando
Quality Suites Orlando
Quality Suites
Quality Suites
Mi Casa Hotel Hotel
Mi Casa Hotel Orlando
Mi Casa Hotel Hotel Orlando

Mi Casa Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 226 out of 1010 reviews
Rating 8 - Good. 169 out of 1010 reviews
Rating 6 - Okay. 178 out of 1010 reviews
Rating 4 - Poor. 155 out of 1010 reviews
Rating 2 - Terrible. 282 out of 1010 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

4/10 Poor

Shavonia

Disliked: Cleanliness
The room had a bad odor, carpet in room was wet, check in took 30 mins.
Stayed 1 night in Nov 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Great affordable place
Stayed 1 night in Nov 2025

10/10 Excellent

Marianne

Stayed 2 nights in Nov 2025

2/10 Terrible

Nic

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was in disrepair and smelled of mildew, roaches were crawling around the bathroom, the hotel bar was blasting music late at night so I couldn’t sleep. I checked out the first night I got there but still haven’t gotten refunded
Stayed 3 nights in Nov 2025

2/10 Terrible

Kade

Stayed 2 nights in Nov 2025

2/10 Terrible

Luna

Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled like cigarettes, room carpet was wet, no hot water, shower was broken and leaking the entire time
Stayed 3 nights in Nov 2025

8/10 Good

Syed

Stayed 4 nights in Nov 2025

10/10 Excellent

Michael, Miramar

Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean room.
Stayed 3 nights in Nov 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities
The room was pretty spotless; however, room service did not come to the room and we had to bring towels to the lobby to get towels. We had only two towels for 4 people and it also did not have hand towels until we went back. The hotel was a Quality Suites one; however, the outside part may need a makeover soon. To the positives, the room was spacious, clean, and breakfast was excellent. While we did not go to the pool, it was clean and warm when I passed by and stuck my hand in it. I also found it to be close to Universal and Seaworld and about 5 miles away from Disney World.
Stayed 2 nights in Nov 2025

2/10 Terrible

Melika

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They waste my tike about an hour and half to give the key but they didnt
Stayed 1 night in Nov 2025

2/10 Terrible

Erika

Stayed 2 nights in Nov 2025

8/10 Good

Brunilda

Liked: Staff & service, property conditions & facilities
The bar, the music and the staff was very likely
Stayed 4 nights in Oct 2025

8/10 Good

Mark

Stayed 1 night in Oct 2025

8/10 Good

Jorge, Toa Baja

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, rapido. Por el costo esta perfecto. Lo unico es que no hay maquina de hielo, hay que esperar a que abran la barra en la noche para que te den hielo. Aunque no lo intente pero fue lo que me dijo el representante del hotel.
Stayed 3 nights in Oct 2025

2/10 Terrible

Kathy

Stayed 1 night in Oct 2025

2/10 Terrible

Lloyd

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The grounds where very dirty. The elevators nasty. No ice machines. My floor was soaked. For the price it was a waste. I asked for a certain room away from elevators. He declined to honor it. Towels was worn. No wash cloths. Holes in doors stuffed with paper. Dark in places. Reminded me of a scary movie. Exteriors nasty. I dont take pics anymore. Because Hotels.com doesn't allow the truth to be displayed.
Stayed 1 night in Oct 2025

4/10 Poor

Jacob

Disliked: Cleanliness, staff & service
Management was very rude, and then they hang up on you if you call back, they don’t answer.
Stayed 2 nights in Oct 2025

8/10 Good

Pamela

Business traveller
This is a middle of the road hotel but its location is close to the hospital.
Stayed 1 night in Oct 2025

8/10 Good

Casta Alejandra

Stayed 1 night in Oct 2025

6/10 Okay

Eric

Travelled with family
Had to ask for wash clothes. No shampoo, conditioner, or toothpaste in the bathroom. Coffee maker was broke.
Stayed 3 nights in Sep 2025

2/10 Terrible

marcelo

Travelled with family
Disliked: Property conditions & facilities
Stayed 9 nights in Sep 2025

10/10 Excellent

Edith

Stayed 1 night in Sep 2025

2/10 Terrible

Marlene Gioconda, Monroe

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is not well maintained and there are roaches inside and outside the rooms. Carpets are dirty. The pool was dirty and not maintained, besides there was loud music playing until late at night. The people selling Disney entrances were very aggressive and they even follow my boyfriend to the parking lot trying to sell him a package. The “complimentary” breakfast was bad and cold. Our overall experience with this place was terrible. We will never stay or recommend this place to our friends and family.
Stayed 4 nights in Sep 2025

2/10 Terrible

Amanda Nicole, Burns Lake

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont even know where to begin. This place is nothing like the pictures at all. It is run down and nasty. We got in late due to a flight delay and we checked in and went to our room. Upon opening the room door the stench of mildew and mold eminated from the room. It was 1130pm and my children hadnt eaten yet so we went to grab them food. While walking thru the outdoor hallways there were "women by the hour" if you know what i mean. Drinking and partying. When we returned we were having problems breathing as the smell was soo bad. I was gonna try to stay one night and find a new place in the morning but i didnt want to risk my families lives staying there. My throat had already began closing up. I told the receptionist we cant stay there. The room is nasty and moldy and she offered to change rooms. I told her they are all gonna be like that. She refunded my damage deposit and resort fees and we left. The hotel has refused to refund us. If i can save other people their money and health. DO NOT STAY HERE! RUN. Ps. There were bugs crawling all over the sink in the bathroom.
Stayed 7 nights in Aug 2025

4/10 Poor

Natasha

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025