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Holiday Inn & Suites Across From Universal Orlando by IHG

3.0 star property

Photo gallery for Holiday Inn & Suites Across From Universal Orlando by IHG

Terrace/patio
Outdoor pool, open 9 AM to 11 PM, pool umbrellas, pool loungers
1 bedroom, in-room safe, desk, laptop workspace
Exterior
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping

Explore the area

View map
5916 Caravan Ct, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪3 min walk‬
  • Place, Orlando International Premium Outlets
    ‪8 min walk‬
  • Place, Universal Studios Florida
    ‪13 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom (High Floor)

Room amenity

Suite, 1 Bedroom (High Floor)

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds (High Floor)

Room amenity

Suite, Multiple Beds (High Floor)

  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (High Floor)

Room amenity

Suite, 1 King Bed (High Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (High Floor)

Room amenity

Suite, 2 Double Beds (High Floor)

  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.0 out of 10
Good
(52 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds

7.2 out of 10
Good
(28 reviews)
  • 67 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 33 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds

  • 98 sq m
  • 2 bedrooms
  • Sleeps 10
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Orlando

With a stay at Holiday Inn & Suites Across From Universal Orlando by IHG in Orlando (Florida Center), you'll be a 3-minute walk from Universal Orlando Resort and 9 minutes by foot from Orlando International Premium Outlets. .This family-friendly hotel is 0.7 mi (1.1 km) from Universal CityWalk and 1.2 mi (1.9 km) from Universal Studios Florida.

What's nearby

  • Universal Orlando Resort - 3 min walk - 0.3 km
  • Orlando International Premium Outlets - 8 min walk - 0.7 km
  • Universal Studios Florida - 13 min walk - 1.2 km
  • Universal’s Islands of Adventure - 16 min walk - 1.4 km
  • The Wizarding World of Harry Potter™ - 3 min drive - 2.0 km

Getting around

  • Orlando Station - 17 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Miller's Ale House - ‬8 min walk
  • ‪TGI Friday's - ‬1 min walk
  • ‪Kpot Korean Bbq & Hot Pot - ‬9 min walk
  • ‪American Grill - ‬5 min walk

About this property

Holiday Inn & Suites Across From Universal Orlando by IHG

Family-friendly hotel with a 24-hour fitness center and theme park shuttle service
Holiday Inn & Suites Across From Universal Orlando by IHG offers 390 accommodations with video-game consoles and safes. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Stay in one of 390 guestrooms featuring LCD televisions. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Spending a day of fun is easy with the complimentary theme park shuttle.
Enjoy a satisfying meal at TGI Fridays serving guests of Holiday Inn & Suites Across From Universal Orlando by IHG. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Orlando? This hotel has 12754 square feet (1185 square meters) of space consisting of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
TGI Fridays - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Parking on site (USD 30.35 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGI Fridays

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (12,754 square foot of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 65 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Self parking fee: USD 30.35 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel
Holiday Inn & Suites Across From Universal Orlando by IHG Hotel

Reviews

Holiday Inn & Suites Across From Universal Orlando by IHG Reviews

7.0

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 599 out of 1722 reviews
Rating 8 - Good. 322 out of 1722 reviews
Rating 6 - Okay. 304 out of 1722 reviews
Rating 4 - Poor. 205 out of 1722 reviews
Rating 2 - Terrible. 292 out of 1722 reviews

Reviews

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Universal Studios being right across the street.
Stayed 4 nights in Jun 2025

8/10 Good

manon

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall good stay. Under construction so no game room and some banging. Our AC was broken and they said they’d fix it 3x but never did. Main room never went below 71 which wasn’t bad but the bedroom wouldn’t go below 73, which was hot. 1 room has a light on outside of building that shines right in the room so it doesn’t get dark even with the shade drawn. Few staff members were arguing in the lobby very loudly. Wasn’t bad stay since we weren’t in room much just not excellent.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kendall

Stayed 1 night in Jun 2025

2/10 Terrible

Christina

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Ana

Travelled with family
Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, clean and service was wonderful! Breakfast was great, good location close to everything!
Stayed 4 nights in Jun 2025

4/10 Poor

Wendy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just okay

Hotel was under construction. We had to pay a $60 destination fee (what the heck is that) fencing and semi trucks unloading boxes trapped out car in the parking lot. Beds Wed suppose to be a queen and they were very small. Bathroom felt dirty. Faucet was upside down and even fell off twice while we were there. When maid serviced our room trash was not taken. We have stayed at this hotel before and it was nice but it has gone downhill.
Stayed 3 nights in Jun 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely suite

We had a suite which was lovely & roomy. The lounge area & bedroom area was very clean & nice to relax in. We had two large flat screen TVs to choose from, a safe, a fridge & a microwave. The only downside to our suite was the bathroom. It is in need of an upgrade and the shower didn’t run hot and kept changing temperature throughout my showers.
Stayed 4 nights in Jun 2025

10/10 Excellent

Norma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the staff very helpful
Stayed 4 nights in Jun 2025

10/10 Excellent

Timmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Sameer

Stayed 4 nights in Jun 2025

4/10 Poor

Michele

Disliked: Cleanliness, property conditions & facilities
we were placed in a room where the toilet and bath tub is clogged up. I ask for a replacement room which they put us on other room but we have a lot of things that we already unload on the first room and we had to load it again to bring them to the next room. The hotel needs a total renovation. It is not anymore competitive to other hotels. Location is very nice because it is just near Universal Studio. Parking is not very spacious and needs to pay daily at 27 dollars something and no complimentary breakfast offered.
Stayed 4 nights in Jun 2025

4/10 Poor

Diana

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Poor communication

Horrible communication abiut parking & shuttle service. It was convenient location overshadowed by poor staff communication
Stayed 2 nights in Jun 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent distance to Universal Studios!
Stayed 3 nights in May 2025

2/10 Terrible

Stephanie

Disliked: Staff & service, property conditions & facilities

Don’t expect to get what you pay for…

We booked a king room for our anniversary they “upgraded” us to a double queen suite, we said no tank you we prefer a king but they had none available. They did not communicate the change until we checked in and I said “no we were down for a king”. The hotel stink of marijuana on every floor. The hotel room barely any of the electrical slots worked, the desk in the room had bent legs so bad it’s a wonder it was even standing. We checked in at 330 (check in is at 4)and they said since we were a little early they would text/call us to let us know when the room was ready, after an hour of sitting in the parking lot with no communication we decided to cut our losses and go to the park. All in all won’t stay here again,
Stayed 1 night in Jun 2025

6/10 Okay

Kelsey

Travelled with family
Staff was rude when trying to get to universal studios. The shower flooded every time we used it. We never got the right amount of towels if we even got towels. Breakfast was not included and was $18/person for mediocre food. Our first room the door would not even close so we had to request a different room.
Stayed 4 nights in Jun 2025

8/10 Good

Cynthia Rosa

Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Staff was pleasant and courteous!
Stayed 1 night in Jun 2025

2/10 Terrible

MASAGEDREIAN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room floors were dirty and bathroom tub looked like it hadn’t been cleaned. Saw bugs crawling on the floor. Checked out and reported the findings to front desk. The person just said oh sorry to hear that. I asked for receipt, she said she would send via email, I never received it and was charged the full price even though I only stayed until morning of 24th. Terrible hotel, wouldn’t recommend to anyone. Construction of lobby is going on; that can wait, they need to shut down and redo all those rooms!
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort

Interesting stay.

Not perfect stay but doesn’t look good when construction is going on; no daily housekeeping was done, as informed at check in; also having to ask for towels n sheets for a suite that should be readily available already; Last, room furniture is dated and worn out, my kids felt uncomfortable sleeping on a pull out Sleeper. Also when the fire Alarm goes off, there was no process to ensure ALL guest are evacuated and safe, especially when it’s late at night, and no communication with guest whom keep asking questions and front desk has no answers.
Stayed 5 nights in Jun 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff met all our needs. Check in was fast. Close to attractions
Stayed 4 nights in Jun 2025

6/10 Okay

Ginger

Travelled with family
Liked: Cleanliness
Service was great and room was clean. The property is just a little run down. Some cracks in the counter tops, frayed carpet and bedding. We had 2 rooms and one was a little more updated than the other. They are remodeling so probably will all get updated soon.
Stayed 1 night in Jun 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay if you want to be close to universal studios. Staff very friendly and helpful. My only issue was the room was a little outdated.
Stayed 4 nights in Jun 2025

10/10 Excellent

Monteia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice friendly staff rooms were clean
Stayed 2 nights in Jun 2025