10/10 Excellent
Clifford F
Travelled with partner
13 May 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay, and I must say the staff is very friendly and helpful.
For instance, I asked at the desk for ice and the lady went out of her way to find a bag for me free of charge. Only minor exceptions. They give you a gift card at check in that reads for 'One free cocktail' but the lady that runs the bar refused it and told my wife that is for 'the juice that goes in the cocktail, not for the cocktail'. The next day I asked the bar lady for a bottle of water so I could make ice. (The desalinated tap water is ok to drink but not the best). She gave me the more expensive brand bottle and charged me $10. The bar is owned by her, not the hotel. She was an unpleasant person. But the other bartender employee and restaurant staff were very nice. It would be a much better experience if they would just get rid of that bar owner/manager. Great location. Orient Beach currently was full of Sargassum weed but a short drive to other beaches which had none. We found renting a car was best and the cost is less than the taxi ride from SXM so it pays for itself in that sense and you can explore every place..
Clifford F
Stayed 5 nights in May 2025