Book Quest Serviced Apartments Norwood accommodation from AU$125

Air conditioning in my first allocated room was louder than sleeping on the tarmac. Evident it was a known problem in several rooms and management are not seeing it as a priority to address. I feel sorry for the staff having to repeatably handle complaints about it. New room much better. Although had a tremendous amount of hair from someone’s shaver eeww. I only stay here if I have a red eye departure. Next time might rather stay Glenelg and taxi after this experience.

The hotel was in a great position for bars, restaurants and places of interest. The staff were all helpful and friendly. Rooms were large and very clean and tidy. The bar and restaurant were lovely with good value food and drink. All in all a great hotel to stay for 3 nights.

Always a pleasure to stay at the Stamford. Excellent location Staff very helpful Rooms well appointed and clean.

Clean tidy room. Didn’t like plastic kettle.

I have been staying at the hotel for several years, whilst location is fantastic, the condition of the rooms is becoming more obvious of age.

Surprised to find a 5* hotel did not include breakfast. Difficult to stay asleep because the only bed-covering was a very thick doona which could not be replaced by a thinner blanket as none was provided and there was no top sheet. Credit card surcharge was exorbitant. Major renovations in progress, but no notification or rebate. Room provisions were inadequate (tissues, sanitary pad disposal bags). Not what one would expect of an entity that trades on excellence.