Family accommodation in Hackney

Great location for a quick turnaround in the airport. They kept our luggage while we went to Kangaroo Island for three nights, which was a big savings compared to taking all of our luggage or putting it in lockers. Two areas of improvement: there should have been two towels in the room and we did not like the computerized check-in and checkout. For that price you deserve service.

Was very convenient to everything. Room was clean - staff were fantastic. Parking convenient and reasonably Prized. Shout out to Samantha on front desk! Helpful and friendly!!

The Mayfair is in a great location, we even got drink vouchers for the roof top bar which was awesome, and we loved the complimentary mini bar, which is such a nice touch....

Breakfast was an issue was available until10:30 however when arriving at 10:00 no one was checking on what needed to be topped up and several heated dishes were empty. When querying was provided with the items, juice levels were almost empty. Also the meat and cheese in the cooler looked as if they had been there several days -as they were as we had the same experience all three breakfasts. Contacting front desk/housekeeping on the phone was impossible as no one answered.

We were disappointed by aspects of our recent 3-night stay, particularly given the hotel’s 5-star luxury standard. On two days, our room was not tidied or cleaned unless we specifically contacted reception, despite having the sign on the door requesting servicing from 9am. We also noticed dust on the bathroom walls. When we followed up about cleaning at 2pm, we were told rooms are prioritised based on check-outs, which was frustrating given our room had been available for servicing all day. That said, the bed was comfortable and the location was very central.

great location clean rooms, no outside noise, good views