Book Norman hotels

The staff was friendly and the koi pond was super cool. However, our room only had 2 pillows, a thin woven blanket, and a sheet. The bed was also very uncomfortable and squeaky. The room was mostly clean but the shower curtain did have spots of black mold on it. The view was pretty but I don’t really feel like the room was worth the price we paid for it. We will be staying somewhere else next time we come to hot springs.

When we arrived at 11pm that night. Doors were locked knocked for 15 mins. Thank goodness another person staying at the hotel seen us and let us in. Guy behind the counter didn’t care, didn’t greet us, didn’t apologize, very cold and borderline rude. This is our second year staying at this hotel and I’m not sure if we’ll book again when we come back next year. the morning lady who also stocked the breakfast was absolutely amazing and gave our daughter some food to feed the turtles. Room was clean, water didn’t get hot in the shower. Friendliness and customer service will go a long way. Don’t know who the guy behind the counter was at night, but he absolutely sucks at his job. I don’t even care if he owns the hotel.

A bit out of the hustle and bustle but well worth it for a nice stay. Our only complaint was that the commode was vry low.

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What an awesome weekend! Steve and Peggy are super hosts and they make you feel like family. Thank you so much for everything. We're looking forward to returning to create more memories. The Jones, Sanders, Watts, and Felix families.

Clean but worn. Carpet needs to be replaced or removed. The view was lovely