See all properties
Save

Mercure Newcastle

4.0 star property

Photo gallery for Mercure Newcastle

Outdoor pool, pool loungers
Superior Twin Room, 2 Double Beds
Deluxe Suite, 2 Bedrooms (King) | Bathroom
Property amenity
Deluxe Suite, 2 Bedrooms (King)

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Pool
  • Parking available

Explore the area

View map
Corner Of King And Steel Streets, Newcastle West, NSW, 2302
  • Newcastle Civic Theater
    ‪10 min walk‬
  • Newcastle Beach
    ‪2 min drive‬
  • John Hunter Hospital
    ‪9 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪24 min drive‬

Room options

View all photos for Standard King Room

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard King Room

8.2 out of 10
Very good
(32 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Accessible King Room

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard Accessible King Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms (King)

1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Suite, 2 Bedrooms (King)

  • 50 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Newcastle by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 1,002 reviews
The price is AU$155
includes taxes & fees
21 Sept - 22 Sept
Holiday Inn Express Newcastle by IHG

About the area

Newcastle

You'll be centrally located in Newcastle with a stay at Mercure Newcastle, within a 15-minute walk of Newcastle Civic Theater and Newcastle Museum. .This hotel is 1.2 mi (1.9 km) from Christ Church Cathedral and 1.2 mi (2 km) from King Edward Park.

What's nearby

  • Newcastle Civic Theater - 10 min walk - 0.9 km
  • Newcastle Beach - 2 min drive - 2.0 km
  • Merewether Ocean Baths - 4 min drive - 3.1 km
  • University of Newcastle - 8 min drive - 6.5 km
  • John Hunter Hospital - 9 min drive - 8.1 km

Getting around

  • Newcastle Interchange Station - 9 min walk
  • Newcastle, NSW (NTL-Williamtown) - 23 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪Harrys Schnitzel Joint Marketown - ‬3 min walk
  • ‪Oceane Hotel - ‬5 min walk
  • ‪Outdo - ‬1 min walk

About this property

Mercure Newcastle

Hotel with an outdoor pool, near Newcastle Civic Theater
Mercure Newcastle offers 131 accommodations with safes and complimentary newspapers. 40-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newcastle hotel provides complimentary wired Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Stay in one of 131 guestrooms featuring Smart televisions. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Planning an event in Newcastle? This hotel has 1356 square feet (126 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Mercure Newcastle has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Parking on site (AUD 16 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room cot
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 1,356 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 28 per person
  • Self parking fee: AUD 16 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Newcastle Travelodge
Travelodge Motel Newcastle
Travelodge Newcastle
Travelodge Newcastle Hotel
Travelodge Hotel
Travelodge
Mercure Newcastle Hotel
Travelodge Hotel Newcastle
Mercure Newcastle Newcastle West
Mercure Newcastle Hotel Newcastle West

Mercure Newcastle Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 232 out of 1001 reviews
Rating 8 - Good. 369 out of 1001 reviews
Rating 6 - Okay. 235 out of 1001 reviews
Rating 4 - Poor. 109 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicolle

Liked: Cleanliness, property conditions & facilities
Beautiful rooms, well serviced
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Stayed 1 night in May 2025

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location was great however our room was on the main road facing a nightclub, so the noise was pretty bad even with double glazing. The breakfast buffet was basic and not enough plates to go round, and food kept running out. The property needs a facelift and major upgrade. Based on the developments around it, it looks like it will be demolished and replaced in the near future as it may not be the best and highest use of the land
Stayed 2 nights in Jun 2025

4/10 Poor

Kathryn

Business traveller
I stayed on the 6th floor and it smelt damp. The lack of parking was a problem. The room was ok but overall the building is tired and needs refurbishment.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amber

Stayed 1 night in May 2025

6/10 Okay

Fiona

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff were great, helpful, friendly. Property very dated & tired, but clean. Pool not heated or very inviting. Bed comfortable.
Stayed 2 nights in May 2025

6/10 Okay

Khristopher, Birrong

Business traveller
Disliked: Amenities
Old hotel in the CBD - could use an upgrade and parking is limited. But a good location and close to shops and rail.
Stayed 1 night in Feb 2025

4/10 Poor

Xudong

Disliked: Property conditions & facilities
1.room lamps dark, can hardly read a book at night. 2.toilet seat lid can't stay upright, very low quality product. 3.bedside table has unknown liquid like glue. 4.Not a friendly check-in using a machine, staff seems not patient for the instructions when checking in 10pm as not familiar using the machine. 5.carpark always full after 10pm, have to park on street with extra 5min walking, particularly in the raining days. 6. buffet breakfast not many options you can choose 7. Abnormal noise at the nighttime, maybe the sounds from AC, but the AC not turning on at all. 8.stickly hairdryer handle. 9.compare to other Mercure hotels, this Mercure Newcastle hotel may not be your prefer one.
Stayed 3 nights in May 2025

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in
Stayed 1 night in May 2025

10/10 Excellent

Kaushik

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Nola

Liked: Cleanliness, staff & service
The feeling that the property was past its best.
Stayed 3 nights in May 2025

10/10 Excellent

Niel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another perfect place to stay in Newcastle. Close to the beach, shopping malls, public transport and lots of fine dining options
Stayed 3 nights in May 2025

10/10 Excellent

Niel

Stayed 2 nights in May 2025

4/10 Poor

Scott

Stayed 1 night in May 2025

10/10 Excellent

Kaushik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and good price

Nice hotel for the price. Staff lovely and helpful.
Stayed 2 nights in Apr 2025

8/10 Good

neil

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Windows had not been cleaned in about 5year quiet noisy with traffic but the rest was quiet good
Stayed 3 nights in Apr 2025

10/10 Excellent

Charmaine

Stayed 1 night in Apr 2025

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay in Newcastle.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever

This stay was horrible! We couldn’t even get our room key. Then there was even moths in the breakfast food.
Stayed 2 nights in Apr 2025

6/10 Okay

MADHU PRASAD

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Noisy being on main road and building going on beside mecure. Otherwise would recommend for great service. Car parking. Convient to public transport and shops
Stayed 2 nights in Apr 2025

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked a lounge in our room
Stayed 2 nights in Apr 2025

10/10 Excellent

Garry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Newcastle No2
Stayed 4 nights in Mar 2025

4/10 Poor

Grahame

Disliked: Amenities, property conditions & facilities
Property is tired. Telephone and safe did not work in the room. Blocked drain in the bathroom spewed shower water on the bathroom floor. Construction site noise adjacent to the hotel. Construction noise at night opposite the hotel. Room was advertised with a queen sized bed but was in fact two singles pushed together. Keep falling down the crack between the two.
Stayed 2 nights in Apr 2025