SpringHill Suites by Marriott New York Manhattan/Times Square South Reviews
8.8
Excellent
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The rooms are large for NYC. Breakfast is included, which is superb. Very quiet, clean, very friendly staff. Area is convenient for an NYC trip. Close to Penn Station and Times Square, so everything is close by with public transport. Travelled with teenagers, many families stay at this hotel. Very highly recommend it.
I didn’t like that I asked 3 times about whether any of the rooms had a sofa or loveseat and was told no. I reserved 2 rooms with double beds and on the third day I found out that the room with 2 occupants had a sofa and the one I was in with 2 friends didn’t and at this point it was too late to switch. I also was told there was no shuttle from the airport and when I found out that there was a shuttle I couldn’t get through to the concierge even after trying 4 times so I gave up and took the uber and had to walk 4 blocks with luggage from the uber drop off.
I was grateful that I was able to ride the shuttle from the hotel to the airport though.
My friends and I enjoyed the breakfast and felt the serving hours were great.
The room was decent space compared to other hotels. When we checked in someone from housekeeping opened our door without knocking, scary. Our shower was a little dirty, someone drew a heart on our glass and it hadnt been cleaned… Breakfast is good. Walkable to time square and subway
The staff was exceptional! The breakfast was fantastic. The room was very small yet, great w/extra space on the private patio. Recommend bringing night light for bathroom as there is no “hallway” the space saver door opens to “bed”.
First time coming to the city. This location is right near Times Square in Manhattan in Midtown. Friendly staff all around and answered all my questions. Loved the room. Had a microwave and coffee machine and TV. Very close to all amenities in the neighborhood. . I plan on booking at this hotel when I come back.
Christopher
Stayed 4 nights in Jul 2025
10/10 Excellent
Armin
31 July 2025
Armin
Stayed 4 nights in Jul 2025
8/10 Good
Verna
Travelled with family
31 July 2025
Liked: Cleanliness, staff & service
The view of our room is terrible, facing a construction,a lot of homeless people around this area, no parking on site
What I liked before I did not like this time. The room was small. The bathroom was tiny and badly located. Elevators always busy. Sometimes had to wait for up to 15 minutes. Too pricey for the accommodation.
Loved the location, walking distance from Penn Station. The balcony is as big as the room, lol. Loved the Pizza place around the corner, suggested by the front desk. Ask the front desk anything & they are very helpful & accommodating. Would stay here again.