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Novotel Bali Benoa

Hotel Class
4.5 out of 5
Photo gallery

Reviews

4.2 / 5Very Good
653 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Tanjung Benoa
    18 min walk
  • Popular Location
    Bali Nusa Dua Convention Centre
    4 min drive
  • Popular Location
    Nusa Dua Beach
    7 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Deluxe Room (Garden Wing)

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Room (Garden Wing)

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Room (Pool Side, Garden Wing)

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Room (1 King Bed, Pool Side, Garden Wing)

    Room Amenities

    • Sleeps 4
    More details
  • Room, Terrace (Tropical Terrace Beach Wing)

    Room Amenities

    • Sleeps 4
    More details
  • Room, Terrace (Tropical,1 King Bed, Beach Wing)

    Room Amenities

    • Sleeps 4
    More details
  • Beach Cabana, Beach Wing, Room

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Villa, 1 Bedroom (Private Pool Beach Wing)

    Room Amenities

    • Sleeps 4
    More details

About this area

Nusa Dua

Located in Nusa Dua, Novotel Bali Benoa is near the beach. Bali Nusa Dua Theater and Garuda Wisnu Kencana Cultural Park are cultural highlights, and travelers looking to shop may want to visit Beachwalk Shopping Center and Lippo Mall. Traveling with kids? Consider Waterbom Bali and Moon Cot Sari Turtle Farm. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    Tanjung Benoa - 18 min walk
  • Popular Location
    Bali Nusa Dua Convention Centre - 4 min drive
  • Popular Location
    Nusa Dua Beach - 7 min drive
  • Popular Location
    Jimbaran Beach - 12 min drive
  • Popular Location
    Waterbom Bali - 16 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 16 min drive

Restaurants

  • Uluwatu Restaurant – Pool-view restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • Cocos Beach Restaurant – Beachfront restaurant with a bar offering international cuisine. Serves lunch and dinner daily. Kids' menu available.
  • Crocokiss Restaurant – Poolside restaurant with a bar offering international cuisine. Serves lunch daily.
  • Nanas Bar – Bar. Open daily.

About this property

Novotel Bali Benoa

4.5-star hotel with pools, private beach, full-service spa
Catch some rays on Novotel Bali Benoa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 187 rooms feature comforts like pillow menus and down comforters, while conveniences include sofa beds and refrigerators. Free WiFi and furnished balconies or patios are standard, as are LCD TVs with satellite channels.
Novotel Bali Benoa offers 187 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Accommodations are furnished with single sofa beds. Beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
This Nusa Dua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Policies

Check-in

Check-in between 2 PM - 11:30 PM

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 28.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14 per person (approximately)
  • Airport shuttle fee: USD 19 per vehicle (one-way)
  • Rollaway bed fee: USD 28.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Safety features at this property include a fire extinguisher, a smoke detector, and a security system.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Pool access available from 7:00 AM to 10:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Novotel Bali Benoa Hotel Nusa Dua
  • Novotel Bali Benoa Hotel
  • Novotel Bali Benoa Nusa Dua
  • Novotel Bali Benoa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Limited parking spaces
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 14 per person
  • 3 restaurants
  • 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Aerobics classes
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Dry cleaning service
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Indonesian
  • Japanese

Business services

  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Linens
  • Pillow menu
  • Rollaway/extra beds (surcharge)
  • Sofa bed single

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Nearby activities

Activities

  • Beach (direct access)
  • Boat tours
  • Golfing
  • Hiking/biking trails
  • Kayaking
  • Parasailing
  • Sailing
  • Scuba diving
  • Snorkeling
  • Surfing/boogie boarding
  • Water skiing
  • Windsurfing

Where to eat

  • Uluwatu Restaurant – Pool-view restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • Cocos Beach Restaurant – Beachfront restaurant with a bar offering international cuisine. Serves lunch and dinner daily. Kids' menu available.
  • Crocokiss Restaurant – Poolside restaurant with a bar offering international cuisine. Serves lunch daily.
  • Nanas Bar – Bar. Open daily.

Frequently asked questions

4.2

Very Good

5 - Excellent
290
4 - Good
266
3 - Okay
71
2 - Mediocre
17
1 - Poor
9
4.2
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.1
Property condition

3/5

  • Liked: Staff & service

There are so many things I love about this hotel. The staff are absolutely amazing, the location right on the beach, the lovely open air Coco's bar restaurant.....but I have to say this trip was not a good experience and at this stage I don't think we will return (have stayed 5 times previously). We travelled in a group of 4 and all of us were very sick with Bali belly (I also got a parasite infection) it seemed that every second person at the hotel was sick with diarrhea /and or vomiting? Staff couldn't have been nicer, noticed the water bottles were all changed from glass to screw top plastic, maybe a problem with the drinking water? The lap pool very hot to swim, had issues with noisy air con in two rooms. I think management need to spend some money on this hotel. Everything is hugely expensive to eat and drink (Aus prices plus). Very sad to write this honest review as I love the staff here but in need of some drastic changes.

Stayed 14 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amenities were good and liked the theme nights arranged by the hotel.

Stayed 3 nights in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service and staff were exceptional. They are very attentive, and always say hi to you. I took advantage of their gym, which is good for a hotel gym. The breakfast buffet is excellent and I would highly recommend it. The swimming pool is excellent with great views of the sea. There are plenty of restaurants a short walk away on Pratama Jalan Road. I would definitely stay here again. My only recommendation is to improve on the decor in the rooms, they seem a bit outdated.

Stayed 6 nights in Sep. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Water supply

Room water supply mixed with sea water. Beach need to make up beautiful.

Stayed 3 nights in Aug. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug. 2019

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