- Liked: Staff & service
There are so many things I love about this hotel. The staff are absolutely amazing, the location right on the beach, the lovely open air Coco's bar restaurant.....but I have to say this trip was not a good experience and at this stage I don't think we will return (have stayed 5 times previously). We travelled in a group of 4 and all of us were very sick with Bali belly (I also got a parasite infection) it seemed that every second person at the hotel was sick with diarrhea /and or vomiting? Staff couldn't have been nicer, noticed the water bottles were all changed from glass to screw top plastic, maybe a problem with the drinking water? The lap pool very hot to swim, had issues with noisy air con in two rooms. I think management need to spend some money on this hotel. Everything is hugely expensive to eat and drink (Aus prices plus). Very sad to write this honest review as I love the staff here but in need of some drastic changes.