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Maya Sanur Resort & Spa

5.0 star property

Photo gallery for Maya Sanur Resort & Spa

Exterior detail
Meeting facility
Aerial view
Premium bedding, minibar, in-room safe, desk
Impressive Lagoon Pool Suite - 1 King Bed

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym

Explore the area

Map
Jl. Danau Tamblingan No. 89M Batujimbar, Denpasar, Bali, 80228
  • Sanur Beach
    ‪4 min walk‬
  • Sanur Night Market
    ‪2 min drive‬
  • Matahari Terbit Beach
    ‪11 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪28 min drive‬

Similar properties

Garden

Hyatt Regency Bali

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, (745)
The price is AU$393
for 1 room
includes taxes & fees
2 June - 3 June
Hyatt Regency Bali

About the area

Denpasar

Located in Denpasar, Maya Sanur Resort & Spa is a 1-minute drive from Sanur Beach and 11 minutes from Matahari Terbit Beach. .This beach hotel is 9.8 mi (15.7 km) from Double Six Beach and 10 mi (16 km) from Jimbaran Beach.

What's nearby

  • Sanur Beach - 4 min walk - 0.4 km
  • Mertasari Beach - 18 min walk - 1.5 km
  • Sindhu Beach - 2 min drive - 1.6 km
  • Sanur Night Market - 2 min drive - 1.9 km
  • Matahari Terbit Beach - 11 min drive - 3.4 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 28 min drive

Restaurants

  • ‪Cafe Batu Jimbar - ‬3 min walk
  • ‪Tree Bar & Lounge - ‬4 min walk
  • ‪Naga Eight - ‬3 min walk
  • ‪Kuu - ‬1 min drive
  • ‪Brasserie Republique - ‬2 min walk

About this property

Maya Sanur Resort & Spa

Luxury hotel on the beach, with 2 outdoor pools
Maya Sanur Resort & Spa offers 103 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. 48-inch flat-screen televisions come with cable channels and Netflix.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Denpasar hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures.
Make yourself at home in one of the 103 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bathrobes.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at Tree Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Tree Bar - This bar serves light fare only.
Kuu Japanese Restaurant - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Maya Sari - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: IDR 345,000 for adults and IDR 172,500 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kuu Japanese Restaurant
  • Maya Sari
  • Tree Bar

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in a "Domestic ID/KITAS Holder Only" room type must present a valid ID card, KITAS permit, or KITAP permit at check-in. The hotel reserves the right to amend the room rate if valid proof is not provided.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 985000.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 345000 for adults and IDR 172500 for children
  • Airport shuttle fee: IDR 400000 per vehicle (one-way)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: IDR 985000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Maya Sanur Resort
Maya Sanur
Maya Sanur Resort & Spa Bali

Maya Sanur Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 503 out of 643 reviews
Rating 8 - Good. 102 out of 643 reviews
Rating 6 - Okay. 27 out of 643 reviews
Rating 4 - Poor. 5 out of 643 reviews
Rating 2 - Terrible. 6 out of 643 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good 5 star choice located on the Hyatt Regency beach strip. Really it is a competitor with the Hyatt but with much classier rooms - especially if you book the Impressive Suites and above. Some rooms have their own pool $$$. The service is terrific and, importantly, the aircon is adjustable. The family pool is not quite big enough in our view. And the hotel is on a very narrow block - unlike the sprawling Hyatt a few doors up. The service is impeccable and a great restaurant. Good for kids/families who seem to be everywhere. What it doesn't have is an 'adults only' pool in a quiet area. That would be nice. Overall, 5 stars because of the rooms, service and restaurant.
Stayed 2 nights in Feb 2025

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service
The beach front location is perfect.
Stayed 8 nights in Feb 2025

10/10 Excellent

Ammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an amazing olace to stay.
Stayed 2 nights in Jan 2025

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, staff & service
Nice restaurant nice bar could stay open till 10 as 9.30 is a bit early. Beach could be maintained better eg sweep the sand and more sunbeds
Stayed 8 nights in Dec 2024

10/10 Excellent

Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Maya twice now, its a beautiful place and great location. All the staff are amazing, nothing is too much trouble. Highly recommend.
Stayed 5 nights in Dec 2024

8/10 Good

Kristy

Stayed 7 nights in Dec 2024

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning very architecturally unique property with beautiful rooms and amazing staff and service. Loved our stay and the spa was beautiful
Stayed 4 nights in Dec 2024

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing . SEVI IN FOOD SERVICES, always haa the.most beautiful smile and vwry helpful
Stayed 3 nights in Dec 2024

8/10 Good

DIEGO, flushing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Margaret

Stayed 5 nights in Oct 2024

10/10 Excellent

Vicki, morley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room fantastic.staff fantastic...resturants alittle expensive.good spot
Stayed 7 nights in Oct 2024

10/10 Excellent

Sarah Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel. The pools are a huge highlight, as is the spa. Amazing breakfast and walkable to the mall and many shops and restaurants. The rooms are incredible and everything is so clean. Would hugely recommend this hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maya Perfection! Nothing to fault with this incredible place. The beach location is perfect, staff are friendly and attentive, rooms are modern and of a high standard, grounds are perfectly maintained, oh and that lagoon pool was so dreamy! My wife and I arrived on our wedding anniversary so they upgraded our room to a lagoon suite and left us some sweet treats in our room which was a thoughtful touch. Happy hour at the tree house bar was a great way to spend the afternoon and the buffet breakfast was an incredible spread. There’s no doubt we will be staying at the Maya again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Racielle Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Customer Service!!!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jung Hun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

YING-KAY VICKY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, close to beach and walkable to many places.
Stayed 7 nights in Sep 2024

10/10 Excellent

Pamela

Stayed 6 nights in Sep 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the greatest vacations I’ve experienced. Our pool villa was exceptional and our butlers Angga and Pipit were absolutely incredible. We will surely come back!
Stayed 6 nights in Sep 2024

10/10 Excellent

Anoushka Suvendrini Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable and accommodating staff at the Maya. Spa was awesome. Plenty of GF and vegetarian options around the area.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jacinta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t love the menu
Stayed 7 nights in Sep 2024

6/10 Okay

Melissa

Liked: Cleanliness, property conditions & facilities
A bit dissapointed after our stay. The check in was average, staff were a bit dismissive. Our room wasn't ready which was fine so we had our welcome drink which was fermented pineapple and was disgusting - rethink you're welcome drink. Got the room on the far end of the pool right next to the restaurant which would have been great if the room had have been sound proofed. Woken at 5am to staff getting ready for breakfast wheeling trolleys in the hallway and even on the pool deck outside the room. The deck was getting some much needed attention with a guy hammering nails outside our room at 6am .. Impossible to sleep. Spa treatment was just terrible. Other than those things, the beds were good, the restaurant meals were lovely, the breakfast was great and the bar area overlooking the beach was nice and made good margs. Would I stay again? Probably not.. I may come and dine here tho.
Stayed 1 night in Sep 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Genevieve De La

Travelled with partner
Liked: Amenities, property conditions & facilities
Maya Sanur was excellent. The only things we had were very very minor issues. Wish there were more dining options as sometimes coming back from a long diving day we didn’t want to go far to eat. The only other minor issue is that sometimes they would forget to put the body lotion, towels or refill the soap bottles, but we would call housekeeping and they would come within minutes. The staff was super kind and friendly and went out of the way to make the stay pleasurable. Would definitely come back
Stayed 15 nights in Sep 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a Four star, Just good for a five star.

Very nice, family-friendly resort right on the beach in Sanur. Location is beautiful, staff is helpful and friendly and it’s a short transfer from the airport. Clean, has room service that I believe is 24 hours and many pools. Overall, I’m not sure it was a five-star hotel experience, falling short on luxury, food, and was more crowded/less exclusive than the pictures made it seem. Had I booked a four star hotel I would have said this was excellent. Since it calls itself a five star, I feel it fell a little short, but still is a great hotel and location that I would have no problem recommending .
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here and this is by far my fav hotel in Bali...Beautiful from the beginning to the end. Service amazing ...Breakfast Buffet amazing...Staff amazing...PERFECT
Stayed 3 nights in Aug 2024