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Kixby

4.0 star property

Photo gallery for Kixby

Exterior
Lobby
2 bars/lounges, rooftop bar, cocktail bar
Lobby sitting area
Exterior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
45 W 35th St, New York, NY, 10001
  • Place, Macy's
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪29 min drive‬

Room options

View all photos for Lux Queen

Lux Queen

Lux Queen

9.0 out of 10
Wonderful
(83 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen

Lux Queen Queen

8.8 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Premium bedding, pillow-top beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(174 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop terrace
CIVILIAN Hotel
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 1,851 reviews
The price is AU$265
includes taxes & fees
10 Feb - 11 Feb
CIVILIAN Hotel

About the area

New York

With a stay at Kixby, you'll be centrally located in New York, steps from Herald Square and Empire State Building. .This hotel is 0.1 mi (0.2 km) from Macy's and 0.5 mi (0.9 km) from Madison Square Garden.

What's nearby

  • Macy's - 2 min walk - 0.2 km
  • Herald Square - 2 min walk - 0.2 km
  • Empire State Building - 5 min walk - 0.4 km
  • Times Square - 8 min walk - 0.7 km
  • Madison Square Garden - 8 min walk - 0.7 km

Getting around

  • 34 St. Station (Herald Square) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Capital One Cafe - ‬2 min walk
  • ‪Monarch Rooftop - ‬1 min walk
  • ‪Keens Steakhouse - ‬2 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Tonchin New York - ‬4 min walk

About this property

Kixby

Hotel with bars, steps from Herald Square
Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 195 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace.
At Kixby, enjoy a satisfying meal at the restaurant. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Lot 15 @ Kixby - This cocktail bar serves light fare only.
Black Tap 35th - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lookup Roof Bar - Onsite rooftop bar. Happy hour is offered. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 24.50 for adults and USD 24.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap 35th
  • Lot 15 @ Kixby
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 24.50 for adults and USD 24.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Kixby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1315 out of 1755 reviews
Rating 8 - Good. 308 out of 1755 reviews
Rating 6 - Okay. 82 out of 1755 reviews
Rating 4 - Poor. 22 out of 1755 reviews
Rating 2 - Terrible. 28 out of 1755 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Mary Ellen

Liked: Cleanliness, staff & service
Friendly and accommodating staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Irene-Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant hotel. Location etc
Stayed 5 nights in Oct 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cozy hotel. Nice staff. Excellent location in the heart of Manhattan.
Stayed 8 nights in Nov 2025

10/10 Excellent

Arthur

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Anne Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large bathroom for NYC. CLEAN. Roof is charming with great view just to sit and sip coffee. No service during this time of year. Mid Nov. Plenty of nearby spots
Stayed 3 nights in Nov 2025

8/10 Good

Tess

Travelled with family
Liked: Cleanliness, property conditions & facilities
Amazing location, clean and quiet. Friendly and courteous staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay at The Kixby Hotel! The room was clean, spacious, and we were upgraded, which was a pleasant surprise. Early check-in is available for a fee, which made our arrival smooth and convenient. The amenities were excellent, and the rooftop lounge offered stunning views of the city. We’ll definitely stay here again on our next visit!
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is an Easy Walk to Midtown & Upper Downtown Manhattan. Rooms were Comfortable and not too small. There's a Roof Bar called Look Up with a Great View of the Empire State Building. I live 1 Hour away in Connecticut, and I would stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

VICKI

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Nov 2025

10/10 Excellent

Timothy, Keyworth

Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean room, good shower, comfortable chairs, phone charge points, tea and coffee. Very central location - near penn station and subway stations at herald sq. Secure storage for bags if early. Very helpful. Lift to all floors. Printer for airline checkin. Perfect.
Stayed 5 nights in Nov 2025

10/10 Excellent

Yuchen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Shinae

Stayed 1 night in Nov 2025

10/10 Excellent

Marissa

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was fabulous, spacious and very clean. Location was awesome - right across from Macy’s. Stayed here to attend a concert at MSG and it worked out perfectly for us. Staff was friendly and accommodating. Wouldn’t hesitate re-booking.
Stayed 1 night in Nov 2025

10/10 Excellent

Patti

Stayed 2 nights in Oct 2025

10/10 Excellent

Quinyon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay HERE!! Excellent everything!
Stayed 2 nights in Nov 2025

8/10 Good

Fred

Stayed 3 nights in Nov 2025

10/10 Excellent

Ivonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kixby is perfect if you’re planning to do a lot of touristy things in NYC - it’s close the Time Square, Penn Station, 5th Avenue and within steps from the train. I would stay here again
Stayed 3 nights in Oct 2025

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities
Very convenient and clean hotel right in the heart of Koreatown.
Stayed 1 night in Oct 2025

4/10 Poor

STEPHANE

Stayed 3 nights in Nov 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities
Yes great
Stayed 4 nights in Oct 2025

10/10 Excellent

Martha

Stayed 3 nights in Oct 2025

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was great! It is located right next to the Empire State building with easy access to the subway. We walked to Times Square and Central Park with ease. The penthouse room/bathroom was modern and good size. We arrived early and happily paid $75 for early check in because we did not want to wait until 4pm for check in. Housekeeping cleaned the room daily which is nice because I feel like most hotel these days don't do it everyday. I do wish the rooftop bar was open during the stay. The rooftop has a nice view of the empire state building. It might be open only during the summer, but I am not sure. Would definitely stay here again.
Stayed 3 nights in Oct 2025